Can the IRS provide the bank account number they sent my refund to? Wrong account showing on refund status

Thank you for this detailed response! I did check my return and the account number I entered was correct, so I'm really confused. I'll try the refund hotline again and then go with Form 3911 if needed.

I had a similar issue last year, but it was because I had closed the account between filing and when the refund was sent. The bank rejected it and the IRS eventually mailed me a paper check. Took about 7 weeks tho 😑

You're welcome! Just a heads-up - Form 3911 can take 6-8 weeks to process. If you want faster resolution, you might want to try calling using the Claimyr app (claimyr.com). I was in a similar situation and couldn't get through to anyone until I used it - got connected to an agent who could actually see where my refund went.

Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

It does wayyy more than just read the transcript. It actually translates all those confusing codes and tells you in plain English what's happening with your refund. It also gives you a timeline and shows you what to expect next. For me, it showed that my direct deposit was rejected because of an account number mismatch and predicted when I'd get my paper check. And it was right, down to the exact week!

Omg this sounds like exactly what I need! I'm so tired of staring at my transcript trying to decode it like some kind of ancient hieroglyphics. Definitely checking this out tonight, thanks for the recommendation!

is it free? or how much does it cost?

It's not free but honestly worth every penny for the peace of mind alone. I stopped wasting hours combing through tax forums and reddit trying to interpret those codes. Most importantly it saved me from making a mistake that could have delayed my refund even more!

Does this actually work? I've been trying to call for like 2 months 🤦‍♀️

Yes! I was super skeptical too but I was desperate. It worked exactly as advertised - I put in my number, they called me when they had an agent on the line. Talking to a real person at the IRS solved my problem in minutes after weeks of frustration.

sounds like another scam tbh. how do we know this isnt just more spam?

Not a scam at all. They don't ask for any personal info or tax details, they just connect you with the IRS. I was able to resolve my missing $4,300 refund in one call after trying for weeks on my own. You can check their reviews online if you're concerned.

I tried this yesterday after seeing ur comment and IT WORKED!! Finally got through to someone who could actually help me. Thx for sharing!

Yep, classic IRS. They can access all your info but won't share it with YOU. Last year I spent 4 months trying to get my refund that went to the wrong account. What a nightmare.

This is why I always choose paper checks now. Takes longer initially but way fewer problems in the long run.

Smart. I'm definitely switching to paper checks next year. Direct deposit is not worth the headache when something goes wrong.

I used TurboTax but didn't opt for any refund advance or fees taken out of my refund. I paid their fee separately with my credit card, so that shouldn't be the issue. But thanks for the suggestion!

Not always true tho. If the account exists but isn't yours, the money will just go in that account. Happened to my cousin last year - wrong digit and $ went to some random person. Took 4 months to resolve 😩

THIS. The bank only checks if the account exists, not if it belongs to the name on the refund. My wife typed her account wrong by one digit and it went to some random person's account. It was a nightmare to get back.

That's exactly my problem - I can't get through to talk to anyone! I've tried calling multiple times at different hours and just get the automated system or "due to high call volume" message.

Try calling right when they open (7am EST) or use Claimyr (claimyr.com). Thats how I finally got through after weeks of trying. Talking to an agent got my refund released so fast. They fixed the issue right away once I got someone on the phone.

Have y'all tried checking your transcripts? Sometimes there are codes that tell you if the deposit was rejected or if there's another issue. You can access them online if you have an ID.me account.

I tried but I don't understand all the codes and dates on the transcript. It's like reading a foreign language 😵‍💫

I was in the same boat but used taxr.ai and it explained everything. Showed me that my direct deposit failed and was being converted to a check. Totally worth it if you're confused by all those codes!

I did check with my bank and they have no record of any attempted deposits from the IRS in the past month. And the account I listed on my return is solely in my name, so there shouldn't be any name mismatch issues.

Thanks for sharing your experience. I'll download Form 3911 today and get it submitted. Did you just mail it in or did you also fax it?

I mailed it certified so I had proof they received it. Definitely worth the extra few $ for peace of mind. Make sure you keep copies of everything!

how is this different from just looking at your transcript yourself? seems like an unnecessary expense tbh

Night and day difference. Have you ever tried to interpret all those codes yourself? It's basically impossible unless you work for the IRS. This tool translates everything and gives you exact timelines, explanations, and next steps. Saved me weeks of anxiety and confusion.

ok that actually makes sense. i've been staring at my transcript for hours and still have no idea what half those codes mean 😭 might give this a try

No, I didn't use a refund transfer option. I paid TurboTax directly with my credit card. That's what makes this so confusing - I have no idea where these account numbers are coming from.

I finally got through using Claimyr (claimyr.com). It was the only way I could talk to a live agent. Saved me hours of hold time and got my issue resolved in one call. Talking to an actual person made all the difference.

I got through by calling at exactly 7:00am Eastern when they first open. Had to try 3 different days but finally worked. Also press 1-2-1-3-2 when prompted (don't enter SSN) to get to a human faster.

9 weeks?! That's so long to wait when I was counting on this money. And what if it went to a valid account that's not mine? Then it might never get rejected...

Yep the waiting is the worst part. If it went to a valid account that's not yours, you definitely need to get the IRS involved ASAP. That's when you'll need to do a trace with Form 3911 like others mentioned.