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TaxSlayer said my refund was deposited Monday but my bank shows nothing - anyone else?

I filed through TaxSlayer about 3 weeks ago and got accepted right away. My refund was supposedly sent via direct deposit on Monday according to the "Where's My Refund" tool, but there's absolutely nothing in my bank account. When I called the automated IRS refund hotline it just repeated the same info - that it was already deposited. My bank says they haven't received anything at all. It's now Thursday and I'm starting to get worried. Has this happened to anyone else recently? How long should I wait before calling the IRS directly?

Amaya Watson

This is actually pretty common right now. The IRS systems are showing the refund as issued, but there's often a delay between when they mark it as sent and when it actually hits your bank. A few things to check: - Verify the bank account number on your return is correct (double-check your tax filing) - Some banks hold IRS deposits for 1-3 business days for verification - If you had tax preparation fees taken out of your refund, it might go to a third-party account first - The IRS "Where's My Refund" tool sometimes updates incorrectly during peak season I'd wait until next Monday before getting too concerned. If it doesn't show by then, you'll need to contact the IRS directly to initiate a refund trace. They typically ask you to wait 5 business days after the scheduled deposit date before starting a trace.

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Tristan Carpenter

Thanks for the detailed info. I did check my account # and it's definitely correct. I didn't have any fees taken out either. I guess I'll give it till Monday but it's stressful waiting when you need the money.

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24d

Grant Vikers

I had this EXACT problem last year. Took 8 days from when it said "sent" to actually hit my account. The IRS is just super backed up and their systems don't talk to each other properly.

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23d

Giovanni Martello

One other thing to check - make sure your bank doesn't have it in some kind of fraud hold. My credit union did that to me last year and I had to call them to release it.

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22d

Savannah Weiner

I was in the same situation last month trying to figure out what happened to my refund. After hours of research and frustration I finally tried taxr.ai and it completely changed everything. It scanned all my transcript info and explained exactly where my money was and why it was delayed (turned out I had an offset I didn't know about). Saved me from calling the IRS 50 times. You should check it out at https://taxr.ai - it decoded everything instantly.

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Levi Parker

Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

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24d

Savannah Weiner

It does WAY more than just read the transcript. It actually explains all the codes in plain english, tells you exactly where in the process your refund is, identifies any problems, and gives you a timeline. Trust me I've tried everything and nothing else comes close. Literally changed my life during tax season.

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23d

Levi Parker

OK I just tried it and WOW. This is incredible! It showed me my refund was actually adjusted and explained exactly why. The IRS website was showing nothing useful but taxr.ai laid out my entire situation. Everyone dealing with tax issues needs to know about this tool immediately!

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21d

Libby Hassan

another tax service promising miracles 🙄 what's the catch?

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Savannah Weiner

No catch - it just works. I was skeptical too but it literally saved me days of stress and confusion. Just sharing what worked for me.

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Hunter Hampton

I was stuck in limbo with my refund for weeks with the same issue. Finally used claimyr.com to get through to an actual IRS agent. Got a callback within an hour and the agent explained there was a verification hold on my account that the website wasn't showing. They released it while I was on the phone and my deposit showed up the next day. Best money I've ever spent after wasting days trying to get through the regular IRS phone line.

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Sofia Peña

wait - what is this claimyr thing? sounds too good to be true tbh

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23d

Hunter Hampton

It's a service that gets you through the IRS phone system and connects you with an agent. They somehow navigate all the busy signals and wait times. I was desperate after trying for days and it actually worked. Got my refund issue fixed in one call.

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Aaron Boston

not another scammy "IRS helper" service 🤦‍♀️ these never work

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Hunter Hampton

I get the skepticism, I felt the same way. But after being on hold for 3+ hours multiple days and getting disconnected, I was willing to try anything. The callback came exactly when they said it would and the IRS agent fixed my issue immediately. Would've paid double considering all the time I wasted trying to call myself.

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Sophia Carter

I had good luck with claimyr too. IRS had sent my refund to wrong account (my fault, typo) and I needed to talk to someone ASAP. Got through same day after trying for 2 weeks on my own.

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Grant Vikers

Check if your bank rejected the deposit! My credit union rejected my refund last year because my married name was different than what they had on file. It went back to IRS and then they mailed me a paper check which took 3 more weeks 😫

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Levi Parker

Same thing just happened to me! Filed with FreeTaxUSA, accepted Feb 5, WMR said direct deposit was sent March 2, but nothing in my account for a full week. I finally called my bank and they said they never received anything. Had to call IRS (took forever to get through). Turns out there was a flag on my account for identity verification they never notified me about. Now I have to wait ANOTHER 9 weeks while they reprocess everything. The system is completely broken.

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Chloe Zhang

how did u even get through to IRS? ive been calling for days and cant get past the automated system

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Levi Parker

I called literally 23 times across 3 days. Finally got through by calling at exactly 7:00 AM when they open. Still waited on hold for 1.5 hours after that.

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Brandon Parker

That sucks about the ID verification! The same thing happened to my brother. The most frustrating part is they never even notify you about these flags.

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Adriana Cohn

did you check the irs refund portal? sometimes it gives more info then the automated phone system

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Tristan Carpenter

Yep, checked that too. It just says "Your refund was sent to your bank on March 4th" but there's nothing in my account.

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22d

Giovanni Martello

Tbh the IRS direct deposit system is a jokes. Last year they told me my refund was deposited but it took 12 days to actually hit my account. Their system marks it as "sent" when it's just been approved for sending 🤡

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Libby Hassan

This is 100% facts. They mark it as "sent" when it's actually just been cleared to be sent. Then it takes another week to actually go through ACH processing. The transparency from the IRS is non-existent.

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21d

Libby Hassan

Something similar happened to me but I discovered I had accidentally transposed 2 numbers in my account number. The money bounced back to the IRS and they ended up mailing me a paper check which took another 6 weeks. Double check your account info on your return!!

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Brandon Parker

I always get a paper check even tho it takes longer cuz i've had too many issues with direct deposit in the past. The irs systems are ancient and nothing works like it should

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Sofia Peña

paper checks are even worse tho. mine got lost in the mail last year and i had to wait 6 MONTHS for a replacement 😭

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Brandon Parker

damn that's brutal! maybe there's just no winning with the irs lol

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Aaron Boston

If you get an advance or had your filing fees taken out of your refund, it goes through a 3rd party bank first (usually Santa Barbara Tax Products Group or Republic Bank). Sometimes that adds 2-3 days of processing time that the IRS doesn't tell you about.

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Tristan Carpenter

I paid for the filing upfront and didn't get an advance, so don't think that's it. But good to know for future reference!

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Chloe Zhang

Any chance ur filing status changes from last year? When I got married they flagged my return for verification and my deposit was delayed by weeks with no explanation. I had to track down info on my transcript using taxr.ai (seriously saved me so much confusion https://taxr.ai) but the WMR tool was showing as deposited the whole time.

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Tristan Carpenter

No change in filing status from last year... but how do I even check my transcript? The IRS site is so confusing

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Chloe Zhang

You need to create an account on irs.gov to access your transcript. But honestly I couldn't make sense of all the codes myself until I used taxr.ai - it explained everything in plain english and showed me exactly what was happening with my refund and why it was delayed.

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Sophia Carter

Just happened to me too! My refund hit my account TODAY but the IRS app said it was deposited last Thursday!!! Took 5 extra days for some reason

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Tristan Carpenter

That gives me some hope! Maybe mine will just randomly appear too

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20d

Jace Caspullo

When you said STBG did you mean SBTPG? If so thats Santa Barbara Tax Product Group - they're the third party bank that TaxSlayer uses. You might need to call them directly to see where your $ is. Their systems are notoriously slow to update.

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Tristan Carpenter

Yes, sorry that's what I meant! I'll try calling them directly - didn't realize they were separate from TaxSlayer.

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Melody Miles

Look, im going to save you hours of headache and confusion. I had the EXACT same problem. Your refund is probably caught in ID verification, an offset, or some other hold that's not showing on WMR. Driving myself crazy trying to figure it out until I finally used taxr.ai and it instantly explained my entire situation and what was happening with refund. Best decision ever after weeks of stress. 100% recommend. https://taxr.ai

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Nathaniel Mikhaylov

After spending 4 days calling the IRS and never getting through, I finally used claimyr.com. Got connected to an agent in 45 minutes who told me my refund was held up because they needed to manually verify something on my return. They never would have notified me about this! Agent released it while I was on the phone. Talking to an actual person saved me weeks of waiting.

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Eva St. Cyr

Does this claimyr thing actually work? I've been trying to get through to IRS for days.

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Nathaniel Mikhaylov

Yes it actually works. I was super skeptical but desperate after wasting hours on hold only to get disconnected. They call you when an agent is available so you don't have to stay on hold. The IRS agent I talked to fixed my issue immediately which would have been delayed for months otherwise.

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Kristian Bishop

literally every year the IRS says they sent my refund days before my bank sees it. its a joke. give it a few more days before panicking.

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Kaitlyn Otto

Could be one of a million reasons honestly. Do you have any offset debts (student loans, child support, state taxes)? Sometimes they take part of your refund for that but don't tell you clearly.

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Tristan Carpenter

No offsets that I know of... my student loans are current and I don't have any other debts they would take from.

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Axel Far

this happened to me two weeks ago!!! the IRS phone line is a joke so I used claimyr.com to get through after waiting for days. turns out they sent my direct deposit to the wrong account (typo in my return). the agent was able to cancel the wrong deposit and reissue to my correct account while i was on the phone. worth every penny to finally get answers and fix the issue.

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