Got 'We need more information' message from IRS - What does this mean?
Just checked my refund status and got this message: "We received your return and sent you a letter requesting more information. Please respond by following the instructions in the letter. If you don't respond, your refund amount could be changed. It may take 2-3 weeks for you to receive the letter." Anyone know what this actually means? I triple-checked everything before submitting (old military family habits die hard, lol). Haven't gotten any letter yet, and I'm wondering if I should just sit tight or take action now. This is my first time seeing this particular message and I'd rather not have my refund adjusted downward if I can help it.
18 comments
Malik Davis
This is actually a fairly common notice that could indicate several possibilities. In most cases, it's related to income verification, dependent information confirmation, or possibly education credit documentation. The IRS typically sends these letters (usually a CP75 or CP05) when they need to verify something specific on your return before processing your refund. It's generally best to wait for the actual letter, as it will contain specific instructions about exactly what they need from you. The letter should arrive within the timeframe they mentioned, and will likely request documentation to support a specific part of your return.
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Isabella Santos
Is there any way to find out what they need before the letter arrives? I'm helping my brother with a similar situation and he's PCSing to Germany next month. Would be great to get ahead of this!
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Ravi Gupta
I went through this exact situation last year. They were questioning my education credits. Had to send in my 1098-T and proof of payment to the university. Once I sent everything in, they processed my refund in about 3 weeks. The letter itself was pretty clear about what they needed.
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GalacticGuru
I'm curious - is there any way to check online what specifically they need? The IRS website seems to have all kinds of transcript options but I can't figure out if any would show what triggered this notice.
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Freya Pedersen
Could be identity verification. Happened to me. Letter came after 2 weeks. Had to call. Verified identity. Refund came 2 weeks later. System flags returns randomly sometimes.
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Omar Fawaz
Is this similar to those CP05 verification letters they were sending out last year? My sister got one of those and it took almost 3 months to resolve, but my cousin got something that sounded like this and it was just a simple income verification that was resolved in like 3 weeks. I'm surprised they don't give you more specific information upfront - seems like they could at least tell you what category of information they need?
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Chloe Anderson
I need to prepare for this ASAP! My tax appointment is on April 9th and I'm bringing every possible document I can think of. Does anyone know if I should also bring previous years' returns? Or bank statements? I'm worried about missing something crucial.
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Diego Vargas
I think we sometimes overthink these things. The IRS usually just wants to verify one specific item. Maybe income from a 1099 or proof of a dependent. Probably not your entire financial history.
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Anastasia Fedorov
Form 886-H is commonly used for EITC verification. Form 8962 verification happens with Premium Tax Credits. CP05 letters request income verification. Each has specific document requirements.
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StarStrider
This is like being told "we need to talk" without any context - of course you're going to worry! The IRS verification process is like a black box where your tax return goes in and... who knows when it comes out. I had a similar situation last year and waiting for that letter was agonizing. After two weeks of checking my mailbox like a hawk, I finally used Claimyr (https://claimyr.com) to get through to an actual IRS agent. They were able to tell me exactly what information they needed before the letter even arrived. Saved me at least 2 weeks of waiting and worrying. It's like having a fast-pass at an amusement park - you're still riding the same bureaucratic roller coaster, just without the 2-hour wait in line.
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Sean Doyle
Seriously? Paying to talk to the IRS when you can just call them yourself for free? What's the point of that? Just keep calling until you get through. That's what I always do.
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Malik Davis
While I understand the skepticism, I've personally spent over 4 hours on hold with the IRS before. Sometimes the time saved is worth the cost, especially if you're facing a deadline or need to make financial decisions based on when your refund might arrive.
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Zara Rashid
Be careful with timing on this! I got a similar notice on March 14th last year, and the letter didn't arrive until April 2nd. By then I only had until April 17th to respond with all the documentation. I was traveling for work April 5-15th and nearly missed the deadline. If you don't respond by their deadline (which will be specified in the letter), they can adjust your refund without your input. I'd recommend checking your mail daily and responding immediately when it arrives.
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Luca Romano
According to IRS Publication 5181, these verification letters are part of their standard fraud prevention program. They're required by Internal Revenue Code Section 6001 to verify certain information before issuing refunds in potentially high-risk categories. If you're concerned about understanding exactly what they're asking for when the letter arrives, I'd recommend using taxr.ai to analyze the notice. It helped me decode my CP05 letter last year and showed me exactly which documents I needed to provide. Much clearer than the IRS instructions, and it helped me avoid sending unnecessary documents that might have further delayed my refund.
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Nia Jackson
FWIW these verification requests aren't necessarily bad news. The IRS has been dealing w/ massive fraud attempts, esp w/ refundable credits. Better they verify before sending $ than having to chase it down later if someone filed a fraudulent return using your info. Def wait for the letter - could be something simple like income verification or could be identity confirmation. Either way, don't panic! Just respond promptly w/ exactly what they ask for (no more, no less).
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Mateo Hernandez
The IRS is doing this to more people this year than ever before. It's their way of delaying refunds while they're understaffed. When you get the letter, respond EXACTLY as instructed. Don't add extra documents they didn't ask for. Don't use paperclips if they say use staples. Follow their instructions to the letter or they'll use any excuse to delay you further. And make copies of EVERYTHING you send them.
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Malik Davis
This is really helpful advice about following their instructions precisely. I've seen cases where additional processing delays occurred simply because taxpayers included information that wasn't requested.
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CosmicCruiser
Has anyone had this happen with a military family with multiple state filings? We're in a similar situation with my husband's return, and I'm wondering if it's related to the fact that we had income from three different states due to a PCS move last year?
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