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Emma Wilson

Got 'We need more information' message from IRS - What does this mean?

Just checked my refund status and got this message: "We received your return and sent you a letter requesting more information. Please respond by following the instructions in the letter. If you don't respond, your refund amount could be changed. It may take 2-3 weeks for you to receive the letter." Anyone know what this actually means? I triple-checked everything before submitting (old military family habits die hard, lol). Haven't gotten any letter yet, and I'm wondering if I should just sit tight or take action now. This is my first time seeing this particular message and I'd rather not have my refund adjusted downward if I can help it.

Malik Davis

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This is actually a fairly common notice that could indicate several possibilities. In most cases, it's related to income verification, dependent information confirmation, or possibly education credit documentation. The IRS typically sends these letters (usually a CP75 or CP05) when they need to verify something specific on your return before processing your refund. It's generally best to wait for the actual letter, as it will contain specific instructions about exactly what they need from you. The letter should arrive within the timeframe they mentioned, and will likely request documentation to support a specific part of your return.

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Is there any way to find out what they need before the letter arrives? I'm helping my brother with a similar situation and he's PCSing to Germany next month. Would be great to get ahead of this!

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Ravi Gupta

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I went through this exact situation last year. They were questioning my education credits. Had to send in my 1098-T and proof of payment to the university. Once I sent everything in, they processed my refund in about 3 weeks. The letter itself was pretty clear about what they needed.

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GalacticGuru

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I'm curious - is there any way to check online what specifically they need? The IRS website seems to have all kinds of transcript options but I can't figure out if any would show what triggered this notice.

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Could be identity verification. Happened to me. Letter came after 2 weeks. Had to call. Verified identity. Refund came 2 weeks later. System flags returns randomly sometimes.

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Omar Fawaz

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Is this similar to those CP05 verification letters they were sending out last year? My sister got one of those and it took almost 3 months to resolve, but my cousin got something that sounded like this and it was just a simple income verification that was resolved in like 3 weeks. I'm surprised they don't give you more specific information upfront - seems like they could at least tell you what category of information they need?

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I need to prepare for this ASAP! My tax appointment is on April 9th and I'm bringing every possible document I can think of. Does anyone know if I should also bring previous years' returns? Or bank statements? I'm worried about missing something crucial.

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Diego Vargas

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I think we sometimes overthink these things. The IRS usually just wants to verify one specific item. Maybe income from a 1099 or proof of a dependent. Probably not your entire financial history.

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Form 886-H is commonly used for EITC verification. Form 8962 verification happens with Premium Tax Credits. CP05 letters request income verification. Each has specific document requirements.

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StarStrider

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This is like being told "we need to talk" without any context - of course you're going to worry! The IRS verification process is like a black box where your tax return goes in and... who knows when it comes out. I had a similar situation last year and waiting for that letter was agonizing. After two weeks of checking my mailbox like a hawk, I finally used Claimyr (https://claimyr.com) to get through to an actual IRS agent. They were able to tell me exactly what information they needed before the letter even arrived. Saved me at least 2 weeks of waiting and worrying. It's like having a fast-pass at an amusement park - you're still riding the same bureaucratic roller coaster, just without the 2-hour wait in line.

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Sean Doyle

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Seriously? Paying to talk to the IRS when you can just call them yourself for free? What's the point of that? Just keep calling until you get through. That's what I always do.

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Malik Davis

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While I understand the skepticism, I've personally spent over 4 hours on hold with the IRS before. Sometimes the time saved is worth the cost, especially if you're facing a deadline or need to make financial decisions based on when your refund might arrive.

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Zara Rashid

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Be careful with timing on this! I got a similar notice on March 14th last year, and the letter didn't arrive until April 2nd. By then I only had until April 17th to respond with all the documentation. I was traveling for work April 5-15th and nearly missed the deadline. If you don't respond by their deadline (which will be specified in the letter), they can adjust your refund without your input. I'd recommend checking your mail daily and responding immediately when it arrives.

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Luca Romano

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According to IRS Publication 5181, these verification letters are part of their standard fraud prevention program. They're required by Internal Revenue Code Section 6001 to verify certain information before issuing refunds in potentially high-risk categories. If you're concerned about understanding exactly what they're asking for when the letter arrives, I'd recommend using taxr.ai to analyze the notice. It helped me decode my CP05 letter last year and showed me exactly which documents I needed to provide. Much clearer than the IRS instructions, and it helped me avoid sending unnecessary documents that might have further delayed my refund.

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Nia Jackson

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FWIW these verification requests aren't necessarily bad news. The IRS has been dealing w/ massive fraud attempts, esp w/ refundable credits. Better they verify before sending $ than having to chase it down later if someone filed a fraudulent return using your info. Def wait for the letter - could be something simple like income verification or could be identity confirmation. Either way, don't panic! Just respond promptly w/ exactly what they ask for (no more, no less).

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The IRS is doing this to more people this year than ever before. It's their way of delaying refunds while they're understaffed. When you get the letter, respond EXACTLY as instructed. Don't add extra documents they didn't ask for. Don't use paperclips if they say use staples. Follow their instructions to the letter or they'll use any excuse to delay you further. And make copies of EVERYTHING you send them.

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Malik Davis

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This is really helpful advice about following their instructions precisely. I've seen cases where additional processing delays occurred simply because taxpayers included information that wasn't requested.

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CosmicCruiser

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Has anyone had this happen with a military family with multiple state filings? We're in a similar situation with my husband's return, and I'm wondering if it's related to the fact that we had income from three different states due to a PCS move last year?

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Ava Thompson

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Military moves can definitely trigger verification requests! The IRS computer systems flag returns with income from multiple states, especially when there's a mid-year address change. They want to make sure all the state tax withholdings and credits are properly allocated. When you get the letter, it'll likely ask for documentation showing the timeline of your PCS move - things like PCS orders, W-2s from each state, and possibly your military Leave and Earnings Statement (LES) showing the move dates. The good news is that military families usually have excellent documentation for these kinds of situations, so it should be straightforward once you know exactly what they need. Keep copies of your PCS orders handy - they're often the key document the IRS wants to see to verify the legitimacy of multi-state income during a military move.

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I went through this exact same situation about 6 months ago! The waiting period for that letter is honestly the worst part - you're just sitting there wondering what could possibly be wrong with your return. In my case, it turned out they needed verification for my dependent's Social Security number because there was a minor discrepancy in how I entered my daughter's name (I used her full legal name instead of the shortened version that appears on her SSN card). Once I sent in a copy of her Social Security card and birth certificate, everything was resolved within 3 weeks. The key thing is not to stress too much before you get the letter - it could be something incredibly minor. And definitely don't try to "fix" anything preemptively without knowing what they're actually asking for. The IRS is very specific about what they want, and sending unsolicited documents can sometimes just add to the confusion. One tip: when you do get the letter, read it twice before responding. Sometimes the language can be a bit confusing, but they're usually asking for pretty straightforward documentation. Good luck!

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Sophia Miller

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Thanks for sharing your experience! That's really reassuring to hear it was something so minor. I'm definitely guilty of overthinking these things - my military background makes me want to have every possible document ready to go, but you're absolutely right that sending extra stuff they didn't ask for could just muddy the waters. Did you end up calling them at all during the process, or did you just wait for the letter and respond by mail?

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Zainab Yusuf

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I've been through this process twice - once for education credits and once for dependent verification. The waiting period is definitely nerve-wracking, but in both cases it was much simpler than I anticipated. A few things that helped me: First, make sure your address is current with the IRS because that letter needs to reach you. Second, when it does arrive, the letter will have a specific response deadline (usually 30-45 days), so don't delay once you get it. Third, send your response via certified mail with return receipt so you have proof they received it. The most important thing is that this doesn't necessarily mean anything is "wrong" with your return - it's often just their automated system flagging something for human review. With your military background, you probably have better documentation than most people anyway, so once you know what they need, you'll likely be able to provide it quickly. Stay patient and try not to stress until you see what they're actually asking for!

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AstroAce

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This is exactly the kind of practical advice I was hoping for! The certified mail tip is brilliant - I definitely want that paper trail showing they received my response. And you're right about the address update - with all the military moves over the years, I should double-check that they have our current address on file. Did you find the 30-45 day deadline gave you enough time to gather everything they requested, or did you feel rushed at all?

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Mei Chen

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This happened to me last year and I completely understand the anxiety! The "we need more information" message is actually pretty standard - it's usually triggered by their automated fraud detection systems rather than indicating any real problem with your return. A few things that might help while you wait: First, double-check that your current address is on file with the IRS (you can verify this through your online IRS account). Second, keep an eye on your mail daily since these letters sometimes arrive earlier than the 2-3 week estimate. When the letter does arrive, it will be very specific about what they need - could be anything from income verification (like a 1099 you might have missed) to dependent documentation or education credit proof. The good news is they're legally required to give you adequate time to respond (usually 30+ days), so you won't be rushed. Your military attention to detail will definitely work in your favor here - you probably have better documentation than most taxpayers! Just resist the urge to send them everything under the sun. Stick exactly to what they request, send it certified mail with return receipt, and you should be good to go. Most of these resolve within 2-4 weeks once they receive your response.

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This is really helpful, thank you! I'm definitely going to check my address with the IRS online - that's something I hadn't thought of. Your point about their fraud detection systems makes a lot of sense too. With all the identity theft issues they've been dealing with, I can see why they'd rather verify upfront than deal with problems later. I'll try to channel that military patience and wait for the actual letter before taking any action. Appreciate the reassurance that this is more routine than it initially seemed!

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Kiara Greene

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I've been through this exact scenario twice in the past three years, and I completely understand the stress! The "we need more information" message is actually quite common - it's part of the IRS's enhanced fraud prevention measures they've implemented since 2021. From my experience, these letters typically fall into a few categories: income verification (especially if you had multiple W-2s or 1099s), dependent verification (Social Security numbers, birthdates, or custody documentation), or education credit verification (1098-T forms and proof of payment). One thing that really helped me was setting up an IRS online account at irs.gov if you haven't already. While it won't tell you specifically what they're asking for, you can verify they have your current address and monitor for any updates to your account. When the letter arrives, it will be very specific about what they need. In my first case, they wanted verification of my daughter's SSN because I had entered her name slightly differently than what appears on her Social Security card. Second time was education credit documentation. Both were resolved within 3-4 weeks of sending the requested documents. Your military background is actually an advantage here - you likely have better organization and documentation than most taxpayers. Just remember to send only what they specifically request via certified mail, and keep copies of everything. Try not to overthink it until you see what they're actually asking for!

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Sasha Ivanov

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Thank you so much for this detailed breakdown! It's really reassuring to hear from someone who's been through this multiple times. The fraud prevention angle makes total sense - I'd rather deal with a minor verification delay than have someone steal my refund. I'm definitely going to set up that IRS online account today to double-check my address info. Your point about my military documentation habits being an advantage is spot-on - I probably have every tax document from the past five years organized in color-coded folders! I'll resist the urge to send them my entire filing cabinet and stick to exactly what they request when the letter arrives.

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This exact situation happened to me two years ago, and I totally get that "military family triple-check everything" mindset! In my case, the IRS needed verification for my spouse's income from a deployment - apparently having W-2s from both stateside and overseas duty stations triggered their review system. The waiting period is definitely the hardest part, but here's what I learned: the letter will be much more specific than that generic online message. Mine arrived in exactly 2 weeks and clearly outlined that they needed copies of both W-2s and my spouse's military orders showing the deployment dates. Since you mentioned being military family, make sure the IRS has your current address - we've all moved so many times! You can verify this through your IRS online account. And when you do get that letter, respond with certified mail and keep copies. The whole thing resolved in about 3 weeks once I sent what they requested. Your attention to detail will definitely pay off here - you probably have better documentation than 99% of taxpayers. Just hang tight for now and don't stress too much until you see what they actually need!

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Freya Ross

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Thanks for sharing your military experience with this! The deployment income verification makes total sense - I can see how having W-2s from different locations would trigger their system. Your timeline is really helpful too - knowing the letter arrived in exactly 2 weeks gives me a better sense of when to expect it. I've definitely moved enough times to know the importance of keeping addresses updated everywhere! I'll check my IRS online account today to make sure they have our current info. It's reassuring to hear from someone who understands that military documentation mindset - we're probably the only people who actually enjoy having everything perfectly organized in case someone asks for it!

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