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Filed February 3rd, Still Showing "Action Required" on WMR After In-Person Identity Verification - Transcript Remains Empty After a Month

I filed my taxes on Feb 3rd 2024 and got accepted same day. On March 5th I had to go in person for identity verification at my local IRS office. It's been almost a month since verification and my transcript is still completely blank, no updates at all. When I check Where's My Refund on the IRS website (sa.www4.irs.gov), it shows an "Action Required" message that says: "Please read the following information related to your tax situation. You may need to provide additional information to receive your full refund. We received your tax return and are reviewing it. If we need additional information, we'll mail a notice with further instructions. If you've already received a notice, please follow the instructions. If we determine no additional information is needed, we'll continue to process your refund." Under "Your personal tax information" it shows: Tax Year: 2024 Filing Status: Head of household I verified my identity in person nearly a month ago, but I'm still not seeing any updates on my transcript. It's completely blank with no information at all. I don't know if I'm supposed to receive something in the mail or if I should be more proactive. Has anyone dealt with this "Action Required" status that just says they're reviewing your return? I'm not sure if I should keep waiting or if there's something else I need to do at this point. I haven't received any notices in the mail requesting additional information yet.

Did you have any credits like EITC or Additional Child Tax Credit? Those automatically get extra scrutiny and delay processing.

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Yes I claimed EITC. But I do every year and never had problems before

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That explains it. They're being extra strict with EITC this year because of all the fraud last year. Expect a longer wait than normal unfortunately.

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am i the only one that thinks its INSANE we just have to sit and wait for our OWN MONEY with no real updates or communication? like this is our money they're holding not theirs! the irs needs to be completely rebuilt from the ground up

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facts. and they'll charge us penalties and interest if we're late but they can take half a year to process a return with zero consequences

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preach! ๐Ÿ‘๐Ÿ‘๐Ÿ‘

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Tax refund showing approved for direct deposit on 3/15 but still nothing in my account and SBTPG shows no info

Filed my taxes back in early February and the WMR tool shows my refund was approved with direct deposit date of 3/15. It's now been over two weeks and I still haven't received anything in my bank account. I checked the Santa Barbara Tax Products Group website and they don't show any information for my account at all. Is this normal? Has anyone else experienced this kind of delay after getting an approved status? I'm starting to get worried since I was counting on that money.

Has anybody actually been able to talk to SBTPG?? I've been calling for days and can't get through to a human being... ๐Ÿ˜ก

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I gave up on them and just used claimyr.com to get the IRS directly. Turns out SBTPG never even received my refund even though WMR said it was sent. The IRS agent was able to see exactly what happened and fixed it.

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Thanks! might try that if I don't hear anything by end of week

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Just a heads up - the Where's My Refund tool updates overnight, not in real time. If u check during the day nothing changes, but check first thing in the morning to see the latest status.

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My IRS refund deposit date was March 15 but nothing in my account yet - bank says 2-3 days processing time?

I checked my transcript yesterday and it shows a deposit date of March 15 (thats 4 days ago) but my bank account shows nothing. I called my bank today and the representative told me that direct deposits from the IRS can take 2-3 days to actually hit my account after the scheduled date. Has anyone else experienced this? Is this normal or should I be worried? This is my first time filing taxes with direct deposit and im freaking out a bit because I really need that money.

I was so tired of this happening every year that I finally decided to use taxr.ai this tax season. It analyzed my transcript and showed me exactly when to expect my refund - down to the day! It even told me about a small adjustment the IRS made that I wouldn't have noticed. Now I understand exactly what's happening instead of guessing and stressing. https://taxr.ai saved me so much anxiety!

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Is that the AI tool that explains all the codes? I've been hearing about it but wasn't sure if it was worth it.

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Yes! It breaks down every single code and tells you what they mean in normal human language lol. Also shows if there are any issues with your return that might delay your refund. Honestly changed the whole experience for me.

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check your bank account info on your tax return to make sure its correct. if one number is wrong the deposit will be rejected and the irs will mail a check which takes weeks. happened to me last year and it was a NIGHTMARE

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I just checked and the info is correct. Hopefully it's just taking a few days to process like others are saying

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Filed early February, IRS claims they mailed a letter but never received it - now stuck in endless waiting game

I submitted my return on February 5th and it was accepted February 6th. WMR showed a message that a letter was being sent to my address but I never received anything. I called the IRS on March 15th and the rep told me she was sending out another letter that day and if I didn't receive it by April 1st to call back. This waiting game is ridiculous and I'm getting so frustrated. It's mid-April now and still nothing! Just want my refund at this point... seems like my return is stuck in limbo.

Pro tip: Go to your local IRS office in person. Make an appointment through the website. They can pull up your file and tell you exactly what's going on, and sometimes even resolve simple issues on the spot.

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This! In-person appointments are way easier to get than phone calls these days. Just make sure to bring ID and any tax documents you have.

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Bro the IRS is playing games with all of us this year ๐Ÿคก I finally got my issue fixed last week after dealing with this since January. My "letters" were being sent to an address I hadn't lived at in 3 years despite me updating my address on every tax return. The system is broken af.

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Filed in February, got direct deposit date of March 18, denied early deposit by Credit Karma - anyone getting theirs yet?

I e-filed my taxes on February 15th and got accepted right away on February 16th. Been checking Where's My Refund like crazy since then. Finally got a direct deposit date for March 18th yesterday! I use Credit Karma for banking and was hoping to get the deposit 5 days early like they advertise, but they denied the early deposit feature for tax refunds this year. Has anyone with Credit Karma or similar online banks (Chime, SoFi, etc.) started getting their refunds yet? Getting impatient over here.

pro tip: if your bank shows pending deposits (not all do), sometimes you can see the pending refund a day or two before it officially posts. i can see mine pending in my wells fargo account rn even tho it won't be available till tomorrow

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NeonNova

Author

Credit Karma doesn't show pending deposits unfortunately. Just another reason I might switch banks next year.

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Be grateful ur getting a refund at all lol. I owe $4200 this year ๐Ÿ˜ญ

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Damn that sucks. Did you have any 1099 income or just not enough withholding?

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Both lol. Plus my employer messed up my W4 somehow. It's been a nightmare.

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