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Filed 3/15, transcript showing DDD 3/26 but still nothing deposited - anyone else waiting?
I filed my taxes mid-March (3/15) after making absolutely sure all my social security wages were reported correctly. My transcript updated with a direct deposit date of 3/26, but here I am a week later with still no refund in my account. Checked my bank account multiple times daily and nothing. Double-checked my routing/account numbers on the return and they're correct. Anyone else experiencing delays even after getting a DDD? Is there something else I should be checking?
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Can't access SBTPG account for TurboTax Cash App refund - anyone else having issues?
Filed my taxes through TurboTax on April 2nd and opted for the Cash App direct deposit option. IRS accepted my return on April 4th and I received my federal refund on April 15th. Now I'm trying to check on my state refund through the SBTPG website (Santa Barbara Tax Products Group) since that's what TurboTax uses to process refunds, but I can't login at all. Every time I try to create an account or login with my existing credentials it gives me an error. Been trying for the past week with no luck. Tried different browsers, cleared cache, everything. This is my first year having trouble accessing their site. Has anyone else experienced this? Is there another way to check on my state refund status?
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the TurboTax + Cash App + SBTPG unholy trinity has been the absolute WORST. after 3 weeks of trying to access my account I finally gave up and called the IRS directly. Was on hold for 2+ hours and then got disconnected 🤡 anyone got a better way to reach a human?
I was in the same boat! Tried calling IRS like 15 times and could never get through. Finally used Claimyr (claimyr.com) and got a callback in about an hour. It was the only way I could actually talk to a live agent. They helped me figure out what was going on with my refund.
just tried this and it actually worked?? got a callback in 30 min and the agent could tell me exactly where my refund was stuck. thx for the tip
I'm done with TurboTax after this year's disaster with SBTPG. Anyone have recommendations for better tax filing services that don't use this terrible system?
I switched to FreeTaxUSA this year after 5 years with TurboTax and it was soooo much better. Way cheaper too.
H&R Block online has been solid for me. Their refund tracking is way more reliable than the TurboTax/SBTPG nightmare.
Just got 846 code with 4/5 refund date - filed on 3/15
Finally saw movement on my transcripts! Just checked and they updated with 846 code showing release date of 4/5. I filed on 3/15 and was getting worried since it'd been almost a month with no updates. Make sure y'all check your transcripts today because they seem to be processing a bunch of returns right now.
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If your still confused about how to read your transcript, I highly recommend using taxr.ai - it saved me so much time and frustration. It explains every code and date in plain English and even predicts when you'll get your refund. Much better than asking random strangers on reddit to explain IRS codes lol.
Just checked this out cuz of your comment and WOW it's actually good??? Where has this been all tax season? Would have saved me so many headaches.
Right?? I found it after spending hours trying to figure out what a 570 code meant for my refund. It told me exactly what was happening and when to expect my money.
Verified ID.me a week ago but transcript still shows 'pending' - what's the holdup?
It's been 8 days since I went through that painful ID.me verification process to access my tax transcripts, and the system STILL says my access is pending. Completed the face scan, answered all the verification questions, got the confirmation email that I was good to go. When I try to login to the IRS site now, it says my verification is pending and to check back in 5-7 days. It's already been longer than that! Has anyone else experienced this? How long am I supposed to wait? I need to see my transcript asap to check on my refund status since the where's my refund tool isn't updating.
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Honestly, file a complaint with the Taxpayer Advocate Service. This isn't acceptable, and the more people who formally complain, the more likely something will actually change. I waited 16 days after ID.me verification before I could access my transcript. The IRS needs to be held accountable for these ridiculous wait times and misleading information.
Claimyr saved me from ID.me verification hell. After waiting 10 days with no progress, I used their service (claimyr.com) to get connected to an IRS agent. The agent told me my verification had a technical issue that would NEVER have resolved on its own. They fixed it while I was on the phone and I got immediate access. Best money I've spent in a long time considering I needed my transcripts urgently for a loan application.
Thanks for the tip! It's crazy that we need third party services just to get basic access to our own tax info, but that's where we are I guess...
I know right? I was annoyed at first that I had to pay to reach a government agency, but after spending hours getting disconnected and hung up on, it was totally worth it. The agent actually told me that my verification had a technical flag that would have kept me locked out indefinitely if I hadn't called.
PSA: Online ID verification with IRS requires a PHONE call too - don't miss the second step!
Just wanted to share something I discovered that might save some of you time and frustration. When you verify your identity through the IRS website using that verification letter they send, you actually have to CALL them too to complete the process. There are two steps, not just one! I did the online part three weeks ago and was wondering why nothing was happening with my return. Finally called yesterday and the agent told me I still needed to complete the phone verification step to finalize everything. No wonder so many people are waiting forever! The website doesn't make this clear at all - they just send you that generic confirmation page that makes you think you're done. So if you're still waiting more than a week after online verification, definitely call them to check if you need to complete the second part.
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Does this apply to ALL verification letters or just specific ones? I got a 5071C letter, verified online, and got my refund 3 weeks later without calling. Just wondering if different letters have different requirements?
It varies by letter and individual situation. Not everyone needs both steps, but many do. The issue is you don't know which category you're in until you either get your refund or wait too long with no updates.
Ah that makes sense why some people's experiences are different. Classic IRS inconsistency!
If you're struggling to get through on the phone, try claimyr.com - it got me connected to an IRS agent in about 40 minutes after I spent days trying on my own with no luck. The agent confirmed I needed to complete the phone verification (which wasn't mentioned in my letter) and processed it right there. My refund was deposited a week later after being stuck for months.
It absolutely works. They basically wait on hold for you and call you when an agent is ready. Talking to a live agent was the only way I finally got my verification issue resolved and my refund released. After trying for days on my own and constantly getting the "high call volume" message, it was worth every penny.
Hmm might try it. Been trying for a week with no luck getting through!
NebulaNova
the irs is so broken this year man... ive been waiting since january for my refund and every time i call they just say "its being processed" 🤡 the whole system needs to be rebuilt from scratch
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Keisha Williams
Saaame. Filed in February, got a DDD in March, then nothing happened. Called for weeks with no luck getting through. Finally used claimyr.com to actually get an agent on the phone and found out my refund was held up for "verification" that nobody told me about. Got it resolved in one phone call and my money arrived 3 days later. It was the only way I could talk to a live agent.
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Paolo Conti
I had an IDENTICAL situation! I spent days stressing and refreshing my bank app. My transcript showed a DDD of March 14th but nothing hit my account until March 22nd - a full 8 days later! Just be patient, it will come.
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