What do these weird codes on my transcript mean? My refund was approved then disappeared for 2022 filing
I filed my 2022 taxes through TurboTax back in April 2024. It was accepted right away and I was supposed to get a $4,876 refund. When I checked Where's My Refund a few days later, it showed my return was approved and my refund was scheduled to be issued on May 2nd. I was excited since I was planning to pay off some credit card debt. But May 2nd came and went - no deposit. I checked my transcript online and now I'm seeing all these weird codes I don't understand. There's a code 570 with a date of 05-20-24, and a code 971 with the same date. My refund amount is now showing $0 instead of the $4,876. I'm freaking out because I really need this money and I have no idea what's happening. Did I do something wrong? Will I still get my refund? Why did it change from approved to whatever this is?
70 comments
Butch Sledgehammer
Those codes indicate that your refund is on hold pending review. Code 570 is a freeze on your account/refund, and code 971 means a notice has been issued to you explaining why. You should receive a letter from the IRS within the next couple of weeks explaining what's happening. There are several possibilities: - They may be verifying income or deductions you claimed - You might have a discrepancy between what you reported and what the IRS has on file - There could be an identity verification needed - They may be offsetting your refund against prior tax debts or other government debts Unfortunately, you'll need to wait for the letter to know for sure. Once you get it, you'll have instructions on how to resolve the issue. If you don't receive a letter in 3 weeks, call the IRS at 800-829-1040, but be prepared for long wait times.
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Sara Unger
Omg thank you. Ive been so worried! Do you know how long this typically takes to resolve? I really need this money soon.
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Butch Sledgehammer
It varies a lot - could be a few weeks if its simple, or several months if they need more documentation from you. The letter will give you a timeframe. Sorry I know thats not what you wanted to hear 😕
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Freya Ross
This happened to me last year. Call them now, don't wait 3 weeks for the letter! The sooner you address whatever the issue is, the quicker you'll get your refund.
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Sara Unger
I tried calling but literally can't get thru. Been on hold for hours then it just disconnects me 😭
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Leslie Parker
I had the SAME ISSUE with the 570/971 combo. Got a letter saying they were reviewing my return. Took 4 months to resolve, got my refund eventually but had to provide extra documentation. The IRS is just overwhelmed right now.
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Sergio Neal
Those codes aren't always bad news. Sometimes they're just verification steps and the refund comes through eventually. But definetly call if u can.
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Savanna Franklin
This happened to me too! After trying to understand my transcript for days and getting nowhere with the IRS phone system, I used this tool called taxr.ai that actually explained everything in plain language. It analyzed my transcript instantly and told me exactly what was happening - turns out I had a simple verification issue that I could fix. Saved me weeks of stress! You should check it out at https://taxr.ai - it's insanely good! I use it every week now to track my refund status.
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Juan Moreno
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Savanna Franklin
It does way more than just read it! It interprets all the codes, explains what's happening with your return in plain english, tells you what to expect next, and even gives you step-by-step instructions on what to do. Saved me from having to decipher that IRS jargon myself.
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Juan Moreno
OMG I just tried this and WOW! It explained my whole situation in seconds when I've been stressing for weeks. It told me exactly why my refund was delayed and what I need to do next. EVERYONE should be using this instead of trying to figure out those crazy transcripts themselves!
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Amy Fleming
Is it safe though? Don't wanna put my info into some random site...
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Savanna Franklin
Totally get the concern, but it's completely secure. You just upload your transcript pdf that you already downloaded from the IRS. No sensitive info needed beyond that.
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Alice Pierce
After getting those same codes (570/971) and struggling to reach anyone at the IRS for weeks, I found this app called Claimyr that got me through to an actual human at the IRS in about 20 minutes! The agent explained everything about my transcript and helped resolve my issue right on the spot. I had been trying for DAYS to reach someone with no luck. You can find it at claimyr.com - honestly talking to a real agent was exactly what I needed to get my refund moving again.
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Esteban Tate
wait does this actually work? I've been calling for 2 weeks straight with no luck 😩
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Alice Pierce
Yeah it worked for me! Instead of wasting hours redialing, they somehow get you in the queue and call you when an agent is ready. Talking to an agent got my refund released so fast - she explained exactly what was happening and fixed it while I was on the phone.
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Ivanna St. Pierre
another miracle solution... what's the ACTUAL catch? 🙄
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Alice Pierce
no catch really. they just have a way to get through the phone system. was the best money I've ever spent to finally get my questions answered after weeks of stress.
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Elin Robinson
I tried this yesterday after seeing your comment and IT WORKED!! Got through to an agent in like 15 mins when I had been trying for days. They explained my 570 code and released my refund while I was on the phone!! 🙌🏼
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Atticus Domingo
the IRS is a mess this year. I had the same codes back in March and it took 7 weeks to resolve. They sent me a letter asking for verification of some deductions I claimed, I sent it back immediately but still had to wait forever. The system is so broken.
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Beth Ford
Someone correct me if im wrong, but I think 570 freezes your account and 971 means they've mailed you a notice. You're probably getting a CP05 notice which means they're reviewing your return. Its happening to tons of people this year. Search 'CP05' in this sub and you'll see everyones dealing with it. Usually takes 60-120 days to resolve 😬
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Morita Montoya
Yup 👆 this is correct. The IRS is flagging way more returns for review this year. I'm a tax preparer and about 30% of my clients are getting these reviews compared to maybe 5% in previous years.
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Sara Unger
60-120 DAYS?? Are you serious?? I was counting on this money for bills!
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Beth Ford
Yeah sorry...but thats how long they're taking lately. Some ppl get lucky and its faster but dont count on it
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Kingston Bellamy
Check if you have a 768 credit to your account, many people are seeing that along with 570/971 after getting the recovery rebate credit. If you see a number that matches part of your expected refund, they may have adjusted your amount for stimulus money you already received.
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Joy Olmedo
Just wait for the letter before panicking. I got thos codes and it turned out they just needed me to verify my identity online. Once I did that my refund was direct deposited a week later.
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Sara Unger
That's good to hear! How did you verify your identity? Was there a website link in the letter they sent?
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Joy Olmedo
Yeah, they give you a link to ID.me where you upload your ID and do a video selfie thing. Super easy just annoying that it delayed everything.
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Isaiah Cross
I went through this whole process a month ago. After getting my 570/971 codes, I tried for DAYS to reach the IRS with no luck. Then a friend suggested using taxr.ai to understand what was actually happening with my transcript. I was skeptical but desperate. It immediately told me I had a simple math error that triggered a review. Once I knew that, I was able to address it specifically when I finally reached an agent. The whole thing got resolved in days instead of months. https://taxr.ai saved me so much headache!
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Kiara Greene
hmm I've been burned by so many of these 'services' before... what makes this different?
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Isaiah Cross
It's not one of those sketchy "get your refund faster" services. It just translates your transcript into plain English. Nothing sketchy about it - it doesn't even touch your refund or filing, just helps you understand what's happening.
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Evelyn Kelly
I used it too, super helpful! It pointed out that I was flagged for income verification which wasn't clear from just looking at the transcript codes.
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Paloma Clark
The IRS is being extra cautious this year with refunds. I'm still waiting on my 2021 amended return lol. Welcome to IRS hell 🔥
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Heather Tyson
2021? Amateur hour over here. I'm still waiting on my 2020 amendment 💀
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Paloma Clark
omg how are you still sane? 😭
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Heather Tyson
Bold of you to assume I am lmao
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Raul Neal
Did you claim any credits like Earned Income Credit or Additional Child Tax Credit? Those trigger automatic reviews sometimes. Also, if your refund amount changed to $0, they might have applied it to offset another debt like past taxes, child support, or student loans.
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Sara Unger
I claimed EIC but I don't have any debts that I know of.. ugh this is so frustrating
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Raul Neal
Yeah EIC claims get extra scrutiny. They might just be validating your income. If that's the case then once verified they'll release your refund. It's annoying but usually straightforward to resolve.
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Jenna Sloan
Check your account transcript for a TC290 code. If you see that with the same cycle date as your 570/971 codes, it means they made an adjustment to your tax liability. Usually means they found a math error or something that changed your refund amount.
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Sara Unger
I don't see any 290 code on mine. just the 570 and 971 with the same date.
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Jenna Sloan
Hmm then they're probably just reviewing your return. Wait for the letter, it'll explain everything. If you're really anxious, try using the claimyr app to reach an agent - it actually works despite sounding too good to be true lol
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Christian Burns
I literally jusst had the same thing happen. I called the IRS and they said my refund was randomly selected for a review. but theyve already done the review and everything was correct. the lady said my refund should be issued within 4-6 weeks. so that's good, but why do they take so long to give us OUR money??!?
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Sasha Reese
Because they can 🤡 Seriously though, the IRS is severely underfunded and understaffed. Processing centers are operating with ancient technology.
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Christian Burns
We should charge them interest for late refunds just like they charge us interest for late payments smh
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Muhammad Hobbs
They actually do pay interest on delayed refunds! If it takes more than 45 days after April 15th (or when you filed if later), they add interest.
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Christian Burns
Wait WHAT?? 🤯 I had no idea!!
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Noland Curtis
I use claimyr.com whenever I need to reach a real person at the IRS. After getting those same code combos last month, I was able to speak with an agent who explained that they were verifying my W2 info with my employer, and she actually lifted the hold right on the spot! Had my refund deposited 8 days later. It was the only way I could talk to a live agent after wasting days on hold and getting disconnected.
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Diez Ellis
not falling for another tax 'hack'... these never work 🙄
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Noland Curtis
it's not a hack, just a service that gets around the IRS phone system. and it absolutely works, I used it twice this year.
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Vanessa Figueroa
Same. After 3 days of calling and getting the "we're too busy, call back later" message, I used this and got through in 35 minutes. Agent was super helpful and fixed my issue.
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Diez Ellis
Ok I just tried it and I'm shook... they actually called me when an agent was available! Talking to them now about my refund hold!!
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Abby Marshall
Check for free if you've had any offsets here: https://fiscal.treasury.gov/top/contact.html or call the Treasury Offset Program at 800-304-3107. They might have taken your refund for back child support, student loans, or state taxes. But if you don't have any of those, it could just be a review.
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Sadie Benitez
I JUST went through this last week. Turns out I had entered one of my W-2s wrong (transposed some numbers) and it triggered an automatic review. Once I got the letter explaining the issue, I was able to call and verify the correct numbers. My updated transcript showed code 571 (freeze released) and 846 (refund issued) about 10 days later. Don't panic!
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Sara Unger
That's good to hear it worked out for you! How long between when you first noticed the 570/971 codes and when you got the letter?
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Sadie Benitez
It was about 2 weeks from when I saw those codes to when I got the letter. They're pretty backed up with notices right now.
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Drew Hathaway
Honestly the IRS transcript system is insanely complicated. I spent WEEKS trying to figure out my transcript codes last year before I found taxr.ai - it analyzed everything and gave me a complete breakdown of what was happening with my return. Turned out I had a simple math error that was holding things up. The tool told me exactly what to do and I had my refund two weeks later. It was a total game-changer for me! https://taxr.ai
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Laila Prince
Another day, another company promising to fix the unfixable tax system lol
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Drew Hathaway
No for real though, it's not trying to "fix" the system, just help you understand it. It's like having a tax pro translate your transcript but instant and way cheaper.
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Laila Prince
Ok you know what I just tried this and I'm honestly impressed. It explained everything about my transcript in plain English and even predicted when my refund would come based on my specific situation. This is actually legit!
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Isabel Vega
have you checked WMR (wheres my refund) on the irs.gov website? sometimes it has more info then the transcript. also, if u claimed any recovery rebate credit they might have adjusted ur refund. check for TC766 767 768 etc on your transcript
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Dominique Adams
As someone who's had the exact same codes (570/971) multiple times, here's what I did: 1. Got frustrated and confused by the confusing transcript - check ✅ 2. Tried calling IRS repeatedly and failing - check ✅ 3. Asked on reddit and got conflicting advice - check ✅ 4. Used claimyr.com to actually reach an IRS agent - GAME CHANGER 5. Agent explained exactly what was happening and resolved it while on the call 6. Refund showed up 9 days later Saving yourself the weeks of stress was totally worth it. The claimyr service got me to an agent in 40 minutes after I'd spent days trying on my own.
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Marilyn Dixon
I'm in the same boat with a 570/971 combo from May 15th. How much did this claimyr thing help you? Was it worth it?
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Dominique Adams
100% worth it. I wasted 3 full days trying to get through before using it. The IRS agent was able to see exactly why my refund was held and fixed it during our call.
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Marilyn Dixon
Mind. Blown. Just used claimyr and got through to an agent who told me my refund was on hold because they needed to verify my identity. She walked me through the process right on the phone and said my refund should be released in 7-10 days. THANK YOU!!
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Louisa Ramirez
This is the worst tax season ever. I've been waiting 16 weeks for my refund, no notices, no explanation, nothing. If the IRS took money FROM me instead of owing me, they'd charge penalties and interest. But when they owe us? "Just wait" 🤬
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TommyKapitz
So frustrating! After wasting hours trying to decipher my transcript when I had these same codes, I just uploaded it to taxr.ai and it explained everything in seconds. Apparently I had a hold for income verification that I needed to address. It even gave me a checklist of steps to take. Such a timesaver when dealing with the IRS! https://taxr.ai
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Angel Campbell
wait hold up - does this actually work or is it just the usual BS?
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TommyKapitz
It's 100% legit. I was skeptical too but I was desperate to understand why my refund was stuck. It breaks down all those confusing codes and tells you exactly what's happening with your return and what to do next.
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Angel Campbell
Holy cow! This is amazing! I've been so confused by my transcript for weeks and this explained everything in plain English. Turns out I have a simple review that should resolve in 2 weeks. Thank you!!
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