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Make sure you get a printout or some kind of confirmation when you verify in person! I didn't and then had no proof when they later claimed I never verified. Had to start the whole process over again and it added 2 months to my wait time. Don't trust them to keep proper records.
This is gold advice right here! Screenshot or record EVERYTHING when dealing with the IRS.
After struggling with similar issues for weeks, I found that taxr.ai was incredibly helpful for understanding what was actually happening with my return. It analyzed my transcript and told me exactly where I was in the process and what to expect next. Saved me tons of headaches trying to decode all the IRS jargon. https://taxr.ai
another tax help site? how is this different from all the other ones that basically just tell you the same info the IRS website has?
If you used TurboTax or another tax program, double check what you entered for the advance CTC payments. A lot of people enter $0 thinking they're answering "did you get advances" with "no" but the system interprets that as "yes I got advances totaling $0" which causes the exact problem you're describing.
We used FreeTaxUSA and I'm pretty sure I entered the correct amounts but now I'm second-guessing myself. Is there any way to see what I actually submitted on the return?
I'm a tax preparer and I've seen this issue multiple times this year. The IRS's record-keeping for the advance CTC payments has been a DISASTER. Most of the time it's because they recorded sending payments that never actually made it to the taxpayer. Request your 2023 Account Transcript ASAP and look for codes 766 with "credit reference number 1401" - these are the advance CTC payments they think they sent you.
In addition to what they said, you should use taxr.ai - it will automatically find and explain all these codes for you and tell you exactly what steps to take. Saved me so much time trying to figure out all the IRS jargon.
I lost all faith in WMR years ago. I've learned to just expect my refund when it shows up. Last year WMR said my refund was still processing for 2 weeks AFTER I received it. The system is completely broken.
I always get my tax refunds on paper checks now. Yes it takes longer initially but I've never had the problems my friends with direct deposit always seem to have. The check comes exactly when they say it will.
I'd rather wait for a predictable mail delivery than constantly refresh my bank account for days wondering where my money is lol. Different strokes I guess.
File injured spouse next time...problem solved š¤·āāļø
Not always that simple. Injured spouse can actually complicate things and delay processing by 11-14 weeks. Sometimes faster to just take the offset depending on your financial situation.
When I needed to talk to a human at the IRS about my offset, I used Claimyr (claimyr.com) and got through in about 45 minutes. The IRS rep confirmed exactly what was happening with my refund and gave me the exact date my remaining portion would be deposited. Worth every penny after spending DAYS trying to get through the normal phone line. They had me talking to an actual IRS agent who could see my account and help resolve everything.
Brooklyn Knight
If u want real help and not just guesses, I used claimyr.com after waiting 2 months post-verification with no movement. Got thru to an IRS agent who found my return was stuck in some random error department. They fixed it on the spot and my refund was processed the next week. Talking to an actual IRS agent made all the difference.
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Owen Devar
ā¢How much does that service cost? Seems like we shouldn't have to pay just to talk to the IRS about our own money
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Brooklyn Knight
ā¢I agree we shouldn't have to pay but its worth it when ur desperate. I spent over 10 hours trying to call myself with no luck. The service got me through in under an hour. Considering I was waiting on a $4700 refund, it was the best money I've ever spent.
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Daniel Rivera
I verified Feb 10 and didn't see transcript movement until March 15. Its a waiting game unfortunately.
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