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It might be worth contacting your bank directly to see if they can check for any pending deposits or rejected transactions. Sometimes, particularly with certain financial institutions, they might possibly have received the deposit but placed a temporary hold on it due to various verification requirements. Additionally, you could potentially request that they specifically look for any incoming ACH transfers from the Treasury Department, as these might occasionally be processed differently than regular deposits.
I just learned something important about this year's refund processing that might help explain your situation: Step 1: The IRS is batching refunds differently this year. Some deposits that would normally go out on Wednesdays are now being processed on Fridays. Step 2: The Treasury Department has implemented new fraud prevention measures that can add 1-3 business days to the processing time after your DDD. Step 3: Many banks don't process incoming government deposits on weekends, so if your DDD was a Thursday or Friday, it might not hit until the following Tuesday or Wednesday. Step 4: If your refund amount was over $10,000, additional verification is automatically triggered, which doesn't show up in the WMR tool but will delay your deposit.
This is SO FRUSTRATING!!! I'm in the exact same boat and I need my money NOW! Filed January 23rd the minute the system opened, accepted same day, and I'm still waiting with the same codes you have! I've planned everything around getting this refund by mid-February and now I'm having to put car repairs on credit cards! I've called the IRS 14 times and can't get through to anyone! I'm checking my transcript every single morning at 6am hoping to see that beautiful 846 code!
Got accepted 1/23. Had 570/971 codes. Waited 3 weeks. DDD appeared last Thursday. Money deposited Tuesday. No contact from IRS. No changes to refund amount. Just normal processing. Path Act doesn't apply to me either. System works slowly. Just wait.
I think I might have some helpful information about this... I had an 810 code this filing season and verified through ID.me on March 2nd. My transcript didn't update for about 12 days, then suddenly showed a 971 notice issued. Four days after that, I received code 846 with a DDD. So approximately 16 days total from verification to having a deposit date. From what I understand, there's generally a 9-21 day window for processing after verification, but it can sometimes be faster or slower depending on your specific tax situation and whether there are any other issues they need to review.
OMG this whole process is INSANE!! š” I had no idea what I was getting into with this 810 code! I verified my identity last week and I'm STILL waiting for any updates. My rent is due next week and I'm freaking out! Has anyone tried calling the Taxpayer Advocate Service instead? I heard they can sometimes push things through faster if you have a hardship situation? I'm seriously considering that route because this wait is unbearable!
Try 800-829-0582. Enter extension 652. Call Tuesday. Early morning. Have all info ready. Worth a shot. Worked for me.
Have you tried contacting your local Taxpayer Assistance Center instead of the national number? Sometimes you can get an in-person appointment and avoid the phone system entirely. I had a similar issue with my first tax return after college.
You need to review your rights immediately! Under IRS Publication 1345 (Rev. 3-2023), tax preparation companies must provide clear disclosure of all fees associated with refund transfer products. If TPG took funds without proper disclosure, you can file a complaint with the Consumer Financial Protection Bureau. The deadline for disputing unauthorized charges is typically 60 days from when the transaction appeared on your statement. Don't wait - these companies count on people not understanding their rights!
I dealt with TPG on February 15th this year when they received my refund from the IRS. By February 18th, they had processed it and sent it to my bank. Then my bank held it until February 21st before it was available. So that's a total of 6 days from when the IRS issued my refund until I could actually use the money. They did take their $39.95 fee, which was mentioned in my TurboTax agreement on page 3 of the terms. I've been using them for years and the timeline is pretty consistent - usually 5-7 days total from IRS issuance to money in my account.
I was in the EXACT same situation on February 18th. Filed on 2/2, verified on 2/11, and my WMR changed just like yours. My transcripts finally updated on March 2nd and I got my refund on March 5th. The system IS working, it's just painfully slow this year. And yes, people who filed after me got their refunds first too, which was super frustrating. Just hang in there - based on my timeline, you should see movement very soon.
I've been tracking my tax return processing for the last three years, and I've noticed some patterns that might help explain what's happening: 1. First, check if you claimed any credits (EIC, CTC, etc.) as these automatically add 2-3 weeks 2. Next, look at your filing method - did you use a tax preparer or DIY software? 3. Then consider if you had any unusual deductions or income sources 4. Finally, did you opt for direct deposit or paper check? In my experience, the simplest returns with no credits, standard deduction, W-2 income only, and direct deposit get processed first regardless of filing date. It's not fair, but it seems to be how their system prioritizes workload.
Just to clarify - I contacted TAS on January 12th, 2024 for a similar investment issue. The Form 911 asks for very specific information about the hardship you're experiencing. For investment misclassification, you need to clearly state the financial impact (potential penalties, overpayment amount, etc.). My advocate explained that they prioritize cases where you can demonstrate that the IRS made a clear error rather than just disagreements about interpretation. Make sure to reference specific line items on your 1099-B that don't match what the IRS is claiming.
I had a great experience with TAS last tax season. My broker had reported wash sales incorrectly, and the IRS computers automatically adjusted my return. The TAS advocate actually called my broker directly to confirm the correct information. Saved me thousands!
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Just wanted to share my success story from last month - had almost the exact same issue with misclassified capital gains. The secret sauce? š I called my LOCAL TAS office instead of the national number. Got a real human in 10 minutes who actually gave me her direct extension. She told me most people don't realize each state has dedicated TAS offices with much shorter wait times than the national line. My case was resolved in 3 weeks from start to finish. The woman who helped me said investment classification issues are actually pretty straightforward for them to fix once they have the proper documentation from your broker. Good luck!
Have you tried contacting the Taxpayer Advocate Service yet? They can often intervene when there are these kinds of communication breakdowns within the IRS. What exactly did the first agent tell you about the verification process? And did either agent provide you with a reference number for your case?
I feel your pain! Last year I was stuck in identity verification purgatory for THREE MONTHS. š© They kept telling me they sent a letter that never arrived. What finally worked was calling at exactly 7:00am Eastern (when they first open) and specifically asking for the identity verification department. The morning staff seemed to have more authority to help, oddly enough. Had to provide my driver's license number, last year's AGI, and answer some questions about my credit history. Refund showed up two weeks later like magic! Hang in there - it's frustrating but solvable!
This appears to be what's known as a CSED synchronization issue (Collection Statute Expiration Date). The WMR tool and the transcript database operate on different update cycles. The IDRS (Integrated Data Retrieval System) that powers your transcript is the primary system of record, while WMR is a secondary customer-facing tool. Did you file with any specific credits like CTC or EITC that might have triggered additional processing?
According to IRM 21.4.1.3 (Internal Revenue Manual), transcript data takes precedence over WMR indicators. I suggest checking your account transcript rather than just the return transcript. The account transcript will show transaction codes that indicate exactly where you are in the process. You might also consider creating an online account at ID.me if you haven't already, as it provides more detailed access to your tax information than the basic transcript request tool.
Justin Evans
Isn't it crazy how we file as early as possible to get our refunds quickly, but then end up waiting longer than people who file in March? I'm in the same boat - filed January 29th with CTC/EIC and still nothing. My transcript says N/A for 2023. What's the point of the February 15th PATH Act date if they're still going to make us wait until April? Why even accept returns in January if they're not going to look at them until March?
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Emily Parker
I was in your friend's exact situation last year - filed January 28th with both credits. Nothing happened until March 23rd, then suddenly my transcript updated, WMR changed to approved, and I had my money 3 days later. This year I filed February 15th instead, and I already got my refund last week. From comparing with others in my tax groups, it seems like January filers with credits are actually waiting longer than mid-February filers. The system is definitely not first-come-first-served!
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