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Ask the community...

  • DO post questions about your issues.
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  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Davis

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Quick tip from someone who went through this: Make sure all your tax RETURNS are filed up to date before applying for any Fresh Start options. Even if you can't pay what you owe, having all returns filed is a prerequisite. Also, if you're self-employed now, make sure you're making your estimated quarterly tax payments going forward. The IRS is much more likely to work with you on old debt if you're compliant with current taxes. I learned this the hard way!

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Do you know if there's a waiting period for the Fresh Start Initiative? Like, can you apply if you just became unable to pay your taxes this year, or do they expect you to have been struggling for a certain amount of time?

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Emma Davis

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There's no specific waiting period for the Fresh Start Initiative programs. You can apply as soon as you realize you can't pay your tax debt in full. The qualification is based on your current financial situation, not how long you've been struggling. What matters more is demonstrating that you can't pay the full amount without causing financial hardship. This is where documenting your income, expenses, assets, and debts becomes important. They want to see that you're making a good faith effort to comply with tax laws going forward, but genuinely can't address the past debt in full immediately.

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Has anyone used a tax professional for the Fresh Start application process? I'm trying to decide if it's worth paying someone or just doing it myself. My situation isn't super complicated but I'm worried about saying the wrong thing and messing up my chances.

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Ravi Sharma

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I used a tax pro for my Offer in Compromise under Fresh Start. Cost me $1,500 but they got my $32k tax debt settled for $8k, so definitely worth it in my case. If you're just doing a simple installment agreement though, you might be able to handle it yourself.

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Ana Rusula

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Just as a practical tip - I always staple the incorrect 1099 behind the corrected one and write "SUPERSEDED" in big letters across the front of the incorrect one. That way if I need to reference my paperwork later, there's no confusion about which form was the final version.

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Fidel Carson

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Do you actually mail in your 1099 forms when you file? I thought you just kept them for your records and entered the info in your tax software.

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Ana Rusula

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I don't mail them in - I keep them for my own records. But having them organized this way helps me if I need to reference them later, especially if I get questions from the IRS. You're right that you typically don't send in your 1099 forms with your tax return when e-filing. You just enter the information from them. But keeping good records of which form is correct is important for your own reference and in case of an audit.

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My accountant told me that income isn't technically "received" until you have access to it. Since your check was lost and the money went back into your Zazzle account, you technically haven't received it yet for tax purposes. The corrected 1099 showing $0 is the right approach by the company. You'll report that income in whatever tax year you actually get the money - either by successfully receiving a check or using the funds from your account in some way that constitutes receipt of income.

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Xan Dae

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Is that still true if the money is in their account but they could withdraw it anytime? Like if the OP just chose not to request another check but could have?

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My brother is an enrolled agent and says if you have proof the agent falsified data, you should absolutely report it. He said that while most revenue agents are professional, there are a few bad apples who feel pressured to meet certain quotas. Keep in mind that for a formal misconduct complaint, you'll need more than just "they were mean" or "they interpreted my deductions differently." You need clear evidence of actual falsification or lying. Examples would be: - They claimed you never submitted documents that you have proof of submitting - They used income figures that clearly contradict your W-2s or 1099s - They disallowed deductions for reasons that contradict written IRS guidance Don't report just because you're upset about being audited. But if there was actual misconduct, definitely report it!

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Yara Assad

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Thanks for the advice. I definitely have clear evidence. The agent claimed I never provided certain bank statements which I have delivery confirmations for. They also calculated my business income using figures that completely ignored several legitimate business expenses that were clearly documented and submitted. When my CPA pointed this out, the agent just ignored it. The most frustrating part was when they claimed certain deductions weren't eligible when the actual IRS publications specifically list them as qualifying expenses.

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Those examples sound exactly like the kind of evidence needed for a legitimate complaint. The fact that you have delivery confirmations for documents they claimed you never provided is particularly important - that's a clear factual dispute, not just a difference in interpretation. I'd recommend organizing all this evidence chronologically in a simple document that clearly outlines each instance of misconduct. Include dates, specific claims made by the agent, and your contradicting evidence. This will make it much easier for TIGTA to investigate. My brother says the more specific and factual your complaint is (rather than emotional), the more seriously it will be taken.

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Has anyone considered that maybe the agent wasn't lying but just incompetent? I had a revenue agent who made tons of mistakes during my audit but it seemed more like they didn't understand business expenses for my industry rather than intentional deception. Still frustrating but not necessarily malicious.

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There's definitely a difference between incompetence and fraud. I've dealt with both. Incompetence is when they make calculation errors or misapply tax law because they don't understand it. Fraud/lying is when they claim you never sent documents that you have proof of sending, or when they intentionally ignore valid deductions. The key difference is usually in how they respond when corrected. An incompetent agent will usually acknowledge mistakes when pointed out clearly. A dishonest one will double down or ignore evidence that contradicts their position.

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I went through this same identity verification nightmare last year! What finally worked for me was sending in Form 14039 (Identity Theft Affidavit) by certified mail with copies of my ID. Even though I hadn't actually had my identity stolen, this form triggers a manual review of your case and gets assigned to the Identity Theft department. About 3 weeks after sending it, I got a call from an IRS identity theft specialist who worked with me to verify my identity and release my refund. The whole process took about 6 weeks from mailing the form to getting my refund, but at least it worked!

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Wouldn't filing an identity theft form when your identity wasn't actually stolen cause more problems? I'm worried that might flag my account in a bad way for future years.

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That's a good question. When you can't verify your identity through normal channels, the IRS actually recommends filing Form 14039 with the box checked for "I received a notice from the IRS and believe someone may have used my SSN." Since you received notices about identity verification, this is technically accurate. It doesn't create problems for future years - actually, it creates an extra layer of protection. After resolving my case, they added additional security to my tax account and gave me a special PIN to use for future filings. Made me feel more secure, honestly!

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Does anybody know if going to the appointment with a TAX PRO who prepared your return helps with these identity verification issues? My cousin said her accountant went with her and it made everything go smoother.

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I'm a tax preparer and yes, this can definitely help! If we prepared your return, we can go with you to the appointment and bring our records which often helps verify everything more quickly. We can also contact the Practitioner Priority Service on your behalf, which is a special IRS hotline only for tax professionals that usually has much shorter wait times.

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Zara Khan

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Former revenue agent here. While the Cohan Rule technically applies only to expenses, there is a practical reality to how we handle cash business revenue audits. We do understand that perfect documentation isn't always possible, but we expect to see a systematic approach to revenue tracking. For a food truck, we would typically look at: - Food/supply purchases and typical markup rates - Register Z-tapes or POS system reports - Bank deposits (recognizing some cash might be used for immediate expenses) - Industry standards for similar businesses The key difference between expense and revenue estimation is burden of proof. With expenses, some estimation is permitted under Cohan. With revenue, the burden is higher, but we don't expect the impossible either.

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Thank you! This is super helpful. For my food truck, would keeping a daily sales journal (even just handwritten) alongside my inventory purchases be considered a "systematic approach" if I can't afford a fancy POS system yet?

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Zara Khan

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Yes, a consistently maintained daily sales journal would definitely qualify as a systematic approach, especially when backed up by inventory purchase records. The key is consistency and reasonableness. Make sure your daily logs show total sales, and ideally break it down by broad categories if applicable (food vs. drinks, etc.). Even a simple spreadsheet updated daily is fine. What raises red flags in audits is when there's no system at all, or when reported income doesn't align with the lifestyle or business volume we observe.

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Luca Ferrari

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Has anyone tried using those industry standard guides for restaurants/food service to back up their revenue claims? I've heard IRS sometimes uses those to estimate what your business "should" be making based on location, type, etc.

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Nia Davis

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I used the National Restaurant Association's industry reports during an audit of my small cafe. The IRS agent was familiar with them and it actually helped me show that my reported revenue was in line with industry averages for my type of business in my area. They still wanted to see my actual records, but having that benchmark data definitely helped establish that my numbers were reasonable.

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