OMG I FINALLY GOT THROUGH! After 4 failed attempts and hours of my life I'll never get back, I called at EXACTLY 7:00am Eastern on Tuesday and only waited 18 minutes! The agent was actually super helpful and fixed my issue in like 5 minutes once I got through. Keep trying different times and don't give up!

Be careful about what information you share when you do get through. Last year I reached an agent who asked me for information I wasn't comfortable sharing over the phone. Turned out it was legitimate, but always verify you're actually speaking with the IRS before providing sensitive details. They will never ask for full bank account numbers or passwords.

I recently navigated this issue as a CPA. The Practitioner Priority Service (PPS) line was experiencing unprecedented call volumes, so I implemented an alternative strategy for my clients. I utilized Form 8821 (Tax Information Authorization) and Form 2848 (Power of Attorney) to access client information through the IRS e-Services platform, which circumvented the need for phone contact in approximately 70% of cases. For the remaining situations requiring direct communication, I established a systematic approach of calling precisely at 7:00 AM ET on Wednesdays, which statistically demonstrated the lowest call volume based on our firm's internal data analysis.

Have you possibly tried checking if you qualify for help from your local Taxpayer Advocate Service? They might be able to assist if you're experiencing financial hardship or if the normal IRS channels aren't resolving your issue in a reasonable timeframe. In my experience, they can sometimes be more accessible than the main IRS phone lines, although their criteria for accepting cases has become somewhat stricter in recent years. I'd recommend documenting all your attempts to contact the IRS before reaching out to them.

I received exactly $3,600 in advance CTC payments for my 1 child last year ($300 × 12 months), and my Letter 6419 arrived on January 18th. The IRS is sending out approximately 36 million of these letters, so they're being delivered in batches. If you received the full advance amount, you'll claim the remaining $1,800 on your 2023 return (total $5,400 for children under 6). For children 6-17, the total is $3,600 with $1,800 remaining to claim if you received all advance payments.

Has anyone compared the information on their Letter 6419 with what's shown in their IRS online account? According to the National Taxpayer Advocate report (https://www.taxpayeradvocate.irs.gov/reports/2023-annual-report-to-congress/), there were discrepancies in some cases last year. I'm curious if this is still happening with the current batch of letters.

I had the same situation last month. My WMR said approved but then nothing happened for over a week. I got worried and tried calling the IRS but kept getting the "high call volume" message. Finally used Claimyr (https://claimyr.com) to get through to an agent without the endless wait. Found out there was a small verification hold they needed to clear. Got my deposit 2 days after the call. Sometimes it's worth talking to an actual human to make sure everything's moving along.

Just a heads up - if you filed with certain tax credits (like Earned Income or Additional Child Tax Credit), even after approval there's sometimes an extra 1-2 day hold before release. That happened to me this year.

I was in the EXACT same boat last month - trace number but no money. Drove me crazy! 😤 After waiting 2 days with nothing, I needed to figure out if something was wrong. Tried calling SBTPG directly but their wait time was "greater than 2 hours" (lol, more like forever). Used Claimyr.com (https://youtu.be/_kiP6q8DX5c) to get through to an actual human at the IRS who confirmed my refund had been sent to SBTPG. Turned out SBTPG had a verification hold on my account. Got it resolved that day and money appeared the next morning.

There's another important factor to consider: SBTPG's batch processing schedule. They typically transmit funds to banks in specific windows (10am, 2pm, and 6pm Eastern Time are common processing times). If your trace number appeared after today's final batch, it will go in tomorrow's first batch. Also, be aware that SBTPG's system sometimes shows the trace number before they've fully processed your refund - the status should change to "Funded" when it's actually been sent to Chime. This can affect ACH transfer timing significantly.

No, it's definitely the actual refund. When you get rejected for the advance but still have fees taken out, that's the final refund minus the preparation fees. I've been through this process three years in a row now. The advance rejection happens when they can't verify certain information, but the actual refund still processes normally. The timing matches perfectly with this year's processing schedule for returns filed in early February.

I track refund patterns every year and noticed several things about this tax season: • Direct deposits are processing 2-3 days faster than last year • Returns with Child Tax Credit seem to be prioritized • Bank processing times vary wildly (Chase and Wells Fargo often release a day early) • Advance rejections are up 18% this year based on forum reports • The IRS batches refunds on specific days (usually Monday/Tuesday/Friday) Your experience fits right into what I'm seeing across the board. The system is definitely more efficient than last year!

Have you checked the "Where's My Amended Return" tool on IRS.gov recently? According to the IRS.gov processing timelines page, they're currently showing processing times of 20+ weeks for amended returns filed in 2023. If you're beyond that window, did you receive any correspondence from the IRS requesting additional information? Sometimes amendments get stuck because they're waiting for a response that may have been lost in the mail.

I had a similar situation with an amended 2020 return that took 13 months to process. Per Internal Revenue Manual 21.5.3.4.6.1, amended returns are generally processed in the order received, but certain conditions can cause delays. My 2021 and 2022 returns processed normally during this time. According to IRC § 6402(a), the IRS can only offset your refund against outstanding tax liabilities, not pending amendments. File your 2023 return as normal - it should process independently.

I received my refund through NetSpend exactly 3 days ago after a similar situation. Filed on 2/10, accepted same day, had a 570 code for exactly 21 days, then got an 846 code with a 3/23 DDD. The deposit hit my account at precisely 9:17am on 3/23. The amount was $5,842 which was exactly what I expected. My divorce was finalized in November 2023, and this was also my first time filing with a changed status. The verification process seems to be taking 14-21 days for most people with status changes this year based on the 156 posts I've tracked on this forum.

Congrats on getting ur $$$! For anyone else waiting, here's another option to try: check ur transcript for TC 846 code (that's the refund issued code) instead of just relying on WMR. WMR only updates once a day but transcripts can update multiple times. Also, if ur using NetSpend, download their app and set up notifications - sometimes the app shows pending deposits b4 they actually post to ur account. And don't forget to check the tax prep fees section if u had fees taken out of ur refund - sometimes they take more than u expected which can explain why the amount looks off.

Looking at the bigger picture here - what we're seeing is the result of the IRS operating multiple systems that don't always communicate well with each other. The Advanced CTC payment system was set up separately from the main tax processing system, which is why you can receive one without the other being processed. Has anyone received any notices in the mail from the IRS? Sometimes they send letters explaining delays but the letters themselves get delayed. Would you mind sharing what your tax situation is like - did you claim any credits besides the CTC?

Have you checked your transcript online at IRS.gov/transcripts? According to the r/IRS community, many people find more detailed information there than WMR shows. If you see a TC 570 code, that typically indicates a hold on your account. What filing status did you use, and did you claim any other credits like EITC? These factors can significantly impact processing times.

I managed to reach an IRS agent by using the collections department number (800-829-3903) even though I didn't have a collections issue. When they answered, I explained I was trying to get information about my refund status and they transferred me to the correct department, bypassing the usual wait times. This workaround may not always succeed, but it's worked for me twice this filing season. Be aware that some agents will refuse the transfer if they're strict about protocol.

The IRS Refund Hotline is 800-829-1954, which is specifically for refund inquiries. However, it's mostly automated just like the Where's My Refund tool. For actual human assistance, use 800-829-1040. Current average wait times are 73 minutes according to the IRS's February 2024 service report. If you filed electronically, they won't discuss your return until exactly 21 days after acceptance. If you mailed your return, they won't discuss it until precisely 6 weeks after mailing. Have you verified if either of those timeframes applies to your situation?