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How to Reach an Actual IRS Person on the Phone?

Need to talk to a real person at the IRS. Been trying the main number. No luck so far. Getting frustrated with the automated system. Anyone know a direct line? Or how to navigate the menu? Thanks in advance.

Sean Flanagan

The main IRS number is 1-800-829-1040. According to the IRS website, they're currently experiencing higher than normal call volumes. Best times to call are early morning or just before closing (7am-8am or 6pm-7pm Eastern). When you call, press 1 for English, then 2, 1, 3, 2, don't enter SSN, then 2, 4. This path usually gets you to a human faster.

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Zara Shah

Do you know if the wait times are still as bad as they were in March? I called on March 15th and was on hold for exactly 2 hours and 17 minutes before giving up.

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17d

NebulaNomad

I've had decent luck calling on Thursdays for some reason. Maybe it's just coincidence but I've gotten through twice this month on Thursdays with "only" a 45 minute wait. Still ridiculous but better than the 2+ hours I waited in February! šŸ˜‚

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15d

Luca Ferrari

This menu navigation is super helpful. I've been trying to figure out how to bypass the automated system. The IRS interface is surprisingly complex for something so essential.

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12d

Nia Wilson

I tried these exact steps and it worked! ā€¢ Called at 7:15am Eastern ā€¢ Followed the menu options exactly as listed ā€¢ Only waited 28 minutes on hold ā€¢ Agent was actually very helpful Much better than my previous attempts!

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10d

Mateo Martinez

Getting through to the IRS is like trying to win the lottery these days. I've found that understanding what you're looking at before calling can save you hours of frustration. I've been using https://taxr.ai to analyze my transcripts and notices before calling - it's like having a map before entering a maze. The tool explains exactly what codes and notices mean so when you do reach an agent, you're asking the right questions instead of wasting your one chance with vague concerns.

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Aisha Hussain

Is that site legit? I'm nervous about entering any tax info into random websites. Has anyone else used it?

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17d

Ethan Clark

Just tried it. Works great. Explained my 570 code clearly. Wish I'd known about this sooner.

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14d

StarStrider

Thanks for sharing this resource. I was completely lost trying to understand my transcript and this actually made sense of all those cryptic codes.

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13d

Yuki Sato

How does it compare to just googling the codes? Is it rly worth using vs just looking up IRS codes online?

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11d

Carmen Ruiz

I encountered a similar issue when trying to reach an IRS representative regarding my Amended Return status. The Taxpayer Advocate Service (TAS) number is 1-877-777-4778, which sometimes has shorter wait times. Be prepared with your Taxpayer Authentication verification details - they'll need your SSN, filing status, and line 15 from your most recent return. I spent approximately 187 minutes on hold over three separate attempts before successfully reaching assistance.

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Andre Lefebvre

The TAS number saved me exactly 1 hour and 23 minutes compared to the regular IRS line. I timed both last week. Called the main IRS line on Monday (97 minute wait) and TAS on Tuesday (34 minute wait). Definitely the better option if you qualify for their help.

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16d

Zoe Alexopoulos

I was shocked at how complicated reaching the IRS has become. Here's what I learned works best: Step 1: Call early in the week (Monday or Tuesday) Step 2: Call early morning (7-9am) or late afternoon (4-6pm) in your time zone Step 3: Have all your documents ready before calling Step 4: When navigating the menu, avoid inputting your SSN when prompted Step 5: When asked about your issue, choose "payment" options even if that's not your issue Step 6: Be prepared for 30-90 minute wait times even with these tricks The system seems designed to discourage people from getting help!

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Jamal Anderson

I've found bringing a book or putting on a TV show helps with the wait. Last time I called I watched an entire movie and still had 15 minutes of hold music to go. At least I got through eventually!

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16d

Mei Wong

Compared to calling airlines or cable companies, reaching the IRS is on a whole different level of difficulty. After wasting days trying to get through, I found Claimyr.com (https://youtu.be/_kiP6q8DX5c) which gets you past the IRS hold queues. It's like having a FastPass at Disney - you pay a fee but save hours of your life. I was connected to an IRS agent in about 15 minutes instead of the 3+ hours I spent on my previous attempts. Worth every penny to resolve my tax issue that same day.

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QuantumQuasar

I think I found a good method... Called the tax practitioner hotline. Told them I was having trouble with the regular line. They transferred me to a regular agent. Got through in about 30 minutes total. Not sure if this always works though.

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Liam McGuire

Is that allowed if you're not actually a tax professional? I don't want to get in trouble for misrepresenting myself to the IRS.

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15d

Amara Eze

I believe the current official hours for IRS phone support are 7am to 7pm local time, Monday through Friday. Though in my experience, it seems they might start limiting new callers after about 6pm, possibly to clear the existing queue before closing time.

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Giovanni Greco

OMG I FINALLY GOT THROUGH! After 4 failed attempts and hours of my life I'll never get back, I called at EXACTLY 7:00am Eastern on Tuesday and only waited 18 minutes! The agent was actually super helpful and fixed my issue in like 5 minutes once I got through. Keep trying different times and don't give up!

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Fatima Al-Farsi

Be careful about what information you share when you do get through. Last year I reached an agent who asked me for information I wasn't comfortable sharing over the phone. Turned out it was legitimate, but always verify you're actually speaking with the IRS before providing sensitive details. They will never ask for full bank account numbers or passwords.

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