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I've tracked 4 years of SBTPG processing patterns. They received my refund with a DDD of 5/17 (Friday) at exactly 6:32am, took out exactly $39.95 in fees, and didn't release it to my bank until 5/20 (Monday) at 10:17am. This 3-day hold earned them an estimated $0.16 in interest on my refund alone. Multiply that by millions of returns and they're making approximately $160,000 per day just in float interest. The banking system technically allows for weekend ACH processing through the FedNow system, but SBTPG doesn't participate in that program. Your money is literally sitting in their account earning them interest until Monday.
I just went through this last week and got my refund! My DDD was 5/17 (Friday), SBTPG received it that morning, and the money hit my Cash App on Monday 5/20 around noon. The SBTPG website did update on Saturday showing they had processed it, but the actual money transfer didn't happen until Monday. Did you check if your SBTPG account shows they've received the money from the IRS yet? Sometimes there's a delay between the DDD and when they actually get it.
Capital One processes overnight. Mine hit at 2am. One day early. Same as last year. No notifications until morning. Check your pending transactions. Sometimes shows there first.
Let me share a specific example from today: My brother and I both have Capital One accounts. We both had DDDs of 2/22. His refund ($1,850) hit his account at 11:42am today. Mine ($3,275) didn't deposit until 3:18pm. Same bank, same DDD, different processing times. It's like waiting for a train that runs on its own mysterious schedule - it'll get there when it gets there, but it's definitely coming.
If you want to avoid this whole stress next year, here's what I recommend: Step 1: File as early as possible, but only after all your documents are in Step 2: If you have refundable credits (EIC/CTC), expect the PATH Act delay regardless of when you file Step 3: Pay any filing fees upfront instead of from your refund Step 4: Set up direct deposit to your primary checking account Step 5: Use the IRS2Go app for checking status instead of the website (updates more frequently) Step 6: Check your transcript weekly, not daily (reduces stress) Step 7: If you see code 846, that's your Direct Deposit Date Following these steps has consistently gotten me my refund with minimal delays for the past three years.
Thank you for this! Definitely saving for next year. The paying fees upfront tip alone would have saved me almost a week of waiting.
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This is gold! I've been doing taxes for 5 years and never realized the IRS2Go app updates more frequently than the website. Will definitely be using that next time.
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I had almost the identical timeline as you - filed 1/26, accepted same day, had EIC and CTC, paid TT fees from refund. Got my DDD yesterday for 3/15 deposit. Last year I filed on 2/3 and didn't get my refund until early April, so this is definitely faster! When I called the IRS about it last year, they said the third-party bank that processes the fee payment (SBTPG) was causing additional delays. This year I was tempted to pay upfront but forgot again. Next year for sure!
Can anyone tell me exactly what time the transcripts update for 0405 cycle? I've heard it's at precisely 12:05am on Thursday mornings, but others say it's more like 3:00am or even 6:00am Eastern time. I've been checking at 12:01am, 3:01am, and 6:01am every Thursday for the past 21 days with no changes.
I tracked this pretty carefully last year. My 0405 cycle updated at 3:17am Eastern on a Thursday. The following week it was 2:58am. There's no exact science to it, but generally between midnight and 6am Eastern is when the overnight batch processing completes.
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Thank you all for this detailed timing info! My mortgage payment is due next week and I'm really counting on this refund. Knowing exactly when to check saves me from the anxiety of refreshing constantly!
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I've been through this before. In my experience, checking transcripts constantly just adds stress. I recommend setting up direct deposit if you haven't already, then just check once each Thursday morning. My cycle code was 0405 last year and 0505 the year before. Both times, my deposit arrived about 5-7 days after the transcript updated with an 846 code. The IRS is actually pretty consistent once they process your return.
I had success going to the Cleveland office back in September last year when things were quieter. It reminded me of when I went to resolve that banking issue in 2022 - off-season is definitely the way to go if your issue isn't urgent. I saved myself probably hundreds in professional fees by getting their help with an offer in compromise. The rep walked me through exactly what documentation I needed and even helped me understand which form version to use. If you can wait until after tax season, you'll have a much better experience.
Have you considered whether you actually need the Cleveland office specifically? The IRS has different types of offices with different capabilities, you know? For instance, the Cleveland office handles general taxpayer assistance, but complex business tax issues might be better addressed at the Cincinnati office. Did you check if your military status qualifies you for specialized assistance? The IRS has Military Tax Consultants available through their Military Tax Program. They understand the nuances of combat pay exclusions, moving expense deductions, and multi-state filing requirements that affect military families. Worth investigating before making the trip downtown, wouldn't you agree?
Did you check your bank account to see if the money actually arrived on 2/22? And if it did, was it the full amount you were expecting? This would tell us a lot about what's happening with your situation.
I've been tracking these transcript codes for years, and here's what I've learned: the IRS systems aren't always logical in how they display information. Sometimes notices are generated automatically by one system while refunds are processed by another, and they don't always talk to each other in real-time. The fact that you amended your return is likely the key here - the 971 is probably just documentation of that amendment being processed, not a problem with your refund. Most people never even bother to check their transcripts and just get their refunds without knowing about all these behind-the-scenes codes.
I'm seeing a specific pattern with TaxSlayer returns this year. The Submission Processing Center seems to be batching them differently than returns from other preparers. My theory is it's related to the API integration between TaxSlayer and the IRS Modernized e-File system. Looking at the technical specs, TaxSlayer uses a different handshake protocol that might be causing the WMR status to lag behind the actual processing. Did you by chance use any tax credits on your return? Even without the major ones, certain business deductions can trigger additional verification that updates the transcript but not WMR.
OMG SAME THING HAPPENED TO ME!!! Filed on 2/10, transcript updated yesterday with 2/24 DDD, but WMR still shows nothing! I was freaking out until I saw your post! So relieved I'm not the only one dealing with this! I've been checking WMR literally every morning at 6am and every night at 10pm for weeks and was so confused why it wasn't updating. Thank you for sharing this - gives me hope my money is actually coming! š
Be careful about relying on the TOP phone line for definitive information. There's a known issue where the TOP database updates overnight, so calling at different times of day can give you different results. Also, if your state debt was recently reported (within the last 30 days), it might not consistently show up in their system yet. I'd recommend documenting every call you make - date, time, and what you were told. If your refund does get offset and you believe it was done in error, having this documentation will help with your case.
This situation is like trying to navigate with a broken compass. Last year, my transcript showed no offset codes, the TOP line said I had no debts, but then $1,842 of my refund was still offset for state taxes. When I called my state revenue department, they explained that debts under a certain age (I think less than 60 days) sometimes don't properly register in the TOP system but are still valid for offset. The safest approach is to assume the offset will happen if you know you owe the state, and then be pleasantly surprised if you get your full refund.
According to the IRS website (specifically https://www.irs.gov/publications/p501), only one person can claim HOH filing status based on the same qualifying person. This is a common issue with co-parents. Your options are: 1) File an amended return using Form 1040-X changing to Single status 2) If you believe you're actually entitled to HOH status based on another qualifying person, gather documentation to support this The IRS has been focusing more on HOH verification in recent years due to high rates of incorrect claims. The sooner you address this, the better your outcome will be.
I would suggest possibly exploring whether you might qualify for HOH through a different qualifying person than your co-parent is using. In some cases, taxpayers might have multiple qualifying dependents. It's also worth noting that the "same address" issue might not be problematic if you and your co-parent maintained separate households within that address and can document this. This is somewhat rare but possible in certain multi-unit dwellings or formally divided living spaces. I'd recommend consulting with a different tax professional for a second opinion before filing an amendment.
Amara Eze
Want to know the real scam? These tax prep companies literally lobby Congress to keep taxes complicated so we HAVE to use their services! Did you know that in many other countries, the government just sends you a pre-filled form with all your info already on it? You just verify it's correct and you're done! But here we are, debating whether to pay $89 for something that should be free. That said, with investments you made the right call - the premium features are actually useful for complex situations. Just frustrating that we're forced into this position in the first place, isn't it?
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Giovanni Ricci
That's infuriating! Do you know if there are any current legislative efforts to simplify the tax system or provide free government filing options? I'd happily contact my representatives about this.
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NeonNomad
I've used both free and paid versions for years. TurboTax is absolutely gouging you, but they also know exactly what they're doing. With 50+ investment transactions, you made the right call. The free version would have either missed deductions or had you pulling your hair out. I was shocked to learn how much the tax code favors investors who know the rules, and the premium version actually helps you find those advantages. It's a broken system, but you're playing it smart.
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