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While I understand the skepticism, TurboTax actually uses the IRS's Refund Status API to generate these notifications. The SBTPG (Santa Barbara Tax Products Group) - TurboTax's banking partner - often receives the ACH file from Treasury before it hits your personal bank. This can create a situation where they know it's been released but hasn't completed the full ACH transfer process. The implications here are that your refund is definitely on the way, but final posting time depends on your bank's ACH processing schedule.
I went through this exact scenario last month! My DDD was 1/27, TurboTax sent me that same "tomorrow" email on 1/27, and the money hit my account at 3am on 1/28. The ACH transfer protocol typically processes overnight batches, so what's happening is the IRS initiated the EFT (Electronic Funds Transfer) on your DDD, but it's now in the interbank settlement process. I was so relieved when it finally showed up - I'd been checking my account every hour like a madman!
Just wanted to share a quick tip I found on TurboTax forums that saved me a ton of stress! If you're waiting for an identity verification letter from the IRS, you can actually call your local IRS office directly and verify over the phone ๐ฑ I just did this today because I couldn't wait any longer for my amended return to process (according to IRS.gov/refunds the typical timeframe is 16 weeks but I'm already at week 12 ๐ฌ). They'll ask for info from your 2023 W-2s, your dependents' SSNs, and details from your 2024 return. The whole process took about 20 minutes. Just sharing in case anyone else is stuck in verification limbo! The IRS Where's My Refund tool wasn't showing any updates so I got nervous and decided to be proactive.
It might be worth noting that this approach tends to work best for relatively straightforward tax situations. If you have complex issues like foreign income, multiple schedule C businesses, or potentially questionable deductions, they may still require in-person verification in some cases. Also, the success rate seems to vary somewhat by region and office staffing levels. Eastern region offices appear to be processing these verifications more efficiently than some Western region offices, based on what I've observed in various tax forums.
I had a similar situation but with an audit verification rather than identity verification. Compared to your experience, mine was even faster - only took about 12 minutes on the phone. The agent asked for specific line items from my Schedule C and verified my mortgage interest deduction to the penny. This is definitely more efficient than what my brother went through last year - he waited 6 weeks for his verification letter, then another 8 weeks for processing after he responded. Phone verification cut the total time by more than half in my case.
Check your SBTPG account. Not just WMR. Not just transcripts. SBTPG shows when they receive the money. They're the middleman. They take the fees. Then send to Chime. Many people see it there first. Worth checking daily. Might give you peace of mind.
Just got my refund this morning! Filed 2/25 with TT, fees taken out, deposit to Chime. โข Filed 2/25 in the evening โข WMR showed one bar until 3/10 โข Bars disappeared 3/11 โข Transcript updated 3/18 with DDD of 3/21 โข SBTPG showed "funded" last night โข Money in Chime at 4:17am today Hang in there everyone. The system is working, just slowly.
I strongly recommend documenting every interaction with the IRS. Follow these steps to protect yourself: 1. Note the date and time of your call 2. Write down the name and ID number of every representative you speak with 3. Take detailed notes of what was discussed 4. Request written confirmation of any important information 5. Follow up with certified mail if necessary I've seen numerous cases where taxpayers thought they resolved an issue by phone, only to receive penalties later because the representative gave incorrect information or the call wasn't properly documented in their system. The IRS generally isn't bound by verbal advice given by phone representatives, so having your own documentation is crucial.
I went through this exact situation last year! As a tech person, I tried every possible hack to get through - including using the Spanish line and then asking for English (which sometimes works because the Spanish queue is shorter). What finally worked for me was calling the Taxpayer Advocate Service at 877-777-4778. They're technically supposed to be for hardship cases, but they were able to transfer me directly to the department I needed without the usual hold time. I explained my situation, mentioned I'd been trying the main line for weeks, and they were surprisingly helpful. Just be super polite and they might bend the rules a bit to help you get to the right person.
You know what's surprising about these 570/971 situations? How wildly different the timeframes can be. Did you claim any tax credits this year? Child Tax Credit? Earned Income Credit? Those trigger additional verification steps. I've seen some resolved in as little as 10 days, while others take the full 60 days. But here's the key question: did the agent mention if they made a specific adjustment amount? If they already know the adjustment amount, that's actually good news - means they're just sending you a notice about what changed, not waiting for you to respond to something.
Let me clear something up about these codes - they're not as scary as they seem! The 570 is just a temporary hold while they review something, and the 971 is just them telling you about it. I had this last year and was panicking like I was being audited by the FBI or something ๐ Turned out they just fixed a math error I made. The letter took about 3 weeks to arrive, and my refund was actually MORE than I expected. Just keep checking your transcript - look for a 571 code (that means the 570 hold was released) and an 846 code (that's your refund date).
Have you considered opening an account with another bank just for receiving tax refunds? I know it sounds like overkill (like bringing a spare car on a road trip just in case!), but some of my clients maintain accounts at banks known for early deposits specifically for this purpose. Credit unions often process faster than traditional banks, and online banks like Current or Chime advertise 2-day early deposits as a feature. Might be worth it if timing is critical for your business operations.
The r/TruistBank community has a pinned thread about this exact issue. According to multiple reports there, Truist has never released IRS refunds early in the last three tax seasons. The IRS Where's My Refund tool (https://www.irs.gov/refunds) will show the official DDD, but according to community data, Truist customers should always plan for that exact date. Some users reported that deposits sometimes don't appear until late afternoon on the DDD, so don't panic if you don't see it first thing in the morning.
Are you using a Refund Transfer product with TurboTax? This utilizes a temporary bank account that can delay Direct Deposit processing by 5-7 business days beyond standard ACH transfer times. The SBBT (Santa Barbara Bank & Trust) or similar processor must receive the funds from IRS, deduct applicable fees, then initiate a secondary ACH to your personal account.
This is probably what's happening. I would *definitely* check if you opted for the refund transfer option, which is sometimes the default if you chose to pay TurboTax fees from your refund rather than separately. That almost always adds several days, sometimes up to a week, to the process.
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Last year I had the exact same issue with TurboTax. It showed funded on a Thursday, but I didn't get my money until the following Tuesday. They use Republic Bank for their refund transfers, and they're notoriously slow. I switched to FreeTaxUSA this year and got my refund 2 days after the IRS approved it. Saved the fee and got my money faster.
Per IRS Publication 2043 and the Taxpayer First Act guidelines, the standard processing time for e-filed returns is 21 days. However, returns with Schedule C income (gig workers) are subject to additional verification protocols under IRC section 6402(e). Paying fees upfront versus from your refund should not impact IRS processing. Calling the IRS rarely expedites processing unless there is an actual error requiring taxpayer intervention. Most returns resolve automatically within the system queue.
While the regulations are correct, the practical reality is different this tax season. The IRS Return Processing Pipeline is experiencing significant backlogs, particularly for returns with self-employment income. Having direct contact with an IRS representative can provide status verification and, in some cases, manual routing to appropriate departments. When a return is stuck in verification queues, agent intervention can sometimes expedite processing by confirming identity or income verification has been completed. This isn't about bypassing normal procedures - it's about ensuring your return hasn't been incorrectly flagged or stalled in the system.
I've seen this situation perhaps dozens of times on this forum, and it seems to be somewhat common this filing season in particular. The IRS appears to be prioritizing refund processing over transcript updates, which might be related to their staffing challenges. While there's always a small possibility of issues, most users reporting this discrepancy have received their refunds on schedule. It might be prudent to check with your bank on the morning of your DDD to confirm pending deposits, as some financial institutions may show this information before the official posting date.
This is like having your pizza delivery tracker say "out for delivery" while the restaurant still shows your order as "preparing." The money is literally on its way while the paperwork is still catching up! Happened to me last month - got my direct deposit right on schedule (4/12) but my transcript didn't update until a week AFTER I had the money. The IRS is running their systems on Windows 95 while trying to process millions of returns.
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Got my refund today. Transcript still blank. WMR was right. No issues with deposit. Bank processed immediately. System disconnect is real. Don't panic. Trust the DDD.
That's such a relief to hear! Did you get any notification from your bank when it was pending? I keep checking my account and nothing yet, but my DDD is tomorrow.
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Natasha Romanova
Based on the IRS processing calendar for February 2024, refunds with deposit dates of 2/25 are part of Batch Cycle 20240708. This batch was released to financial institutions on February 23rd but since that's a Friday, most banks won't process until Monday February 26th. I've tracked this pattern for 6 tax seasons, and Navy Federal typically posts Treasury deposits within 48 hours of the batch release date, excluding weekends. You should see your deposit by Tuesday February 27th at the latest.
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NebulaNinja
How do you know which batch cycle you're in? Is there a way to look that up on the transcript?
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Javier Gomez
Has anyone ever seen their refund come earlier than the date on their transcript? I'm wondering if there's any chance it could come sooner.
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Emma Wilson
I've seen numerous cases where people assumed their refund was delayed when it was actually offset to pay past-due federal debts. According to Treasury Regulation ยง1.6402-3(a)(6)(i), the IRS can reduce your refund to satisfy outstanding tax liabilities, child support, or federal student loans without prior notice. If your refund amount changed or doesn't appear by 2/28, you should request an account transcript to verify if code 898 appears, indicating an offset. Many people don't realize this until weeks of waiting for a deposit that was already redirected.
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Yara Elias
How would I know if this happened to me? Would it show somewhere on the Where's My Refund tool?
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