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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Amina Toure

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Am I the only one concerned about how easy it apparently is to create an Uber driver account using someone else's info??? Like shouldn't they be doing more verification??? What if whoever did this gets in an accident or commits a crime while "working" as you?

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This is actually a big problem. My cousin works in identity theft recovery and sees cases like this all the time. The gig economy companies often have verification gaps that scammers exploit. They'll create fake driver's licenses that can pass the initial screening.

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Amina Toure

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That's terrifying! I always assumed they did thorough background checks and identity verification for drivers. Makes me nervous about using these services now knowing how easily someone could be impersonating someone else.

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I'm really sorry you're going through this stress! Before assuming identity theft, definitely check if you received any promotional credits or cashback rewards from Uber last year that might have totaled over $600. Sometimes they issue 1099-NECs for things like: - Credit card cashback rewards if you used an Uber-branded card - Settlement payments if you were part of any class action lawsuits - Promotional credits that were later converted to cash equivalents - Refunds for cancelled rides that were processed as "payments" rather than refunds Also, double-check that the 1099-NEC is actually FROM Uber and not a scam. There have been fake tax documents going around that look legitimate but are actually phishing attempts to get your personal information. When you call tomorrow, ask them to provide the exact dates and nature of all payments that led to the 1099. If it truly is fraudulent driver activity, you'll need to file a police report for identity theft and also report it to the FTC at IdentityTheft.gov. Keep all documentation and don't file your taxes until this gets resolved - you don't want to report income that isn't actually yours!

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Ben Cooper

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This is really comprehensive advice! I didn't even think about the possibility of fake tax documents - that's actually scary that scammers are doing that now. How can you tell if a 1099 is legitimate versus a phishing attempt? Are there specific things to look for on the form itself, or do you have to verify directly with the company? Also, I'm curious about the class action settlement point you mentioned. I vaguely remember getting some emails about Uber settlements but I never thought they would result in actual payments that need to be reported on taxes.

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IRS shows "Refund Sent" check mark but no deposit in bank on promised February 27th date - should I wait until March 4th deadline?

I filed my taxes on February 4th and got accepted the same day. I've been checking the Where's My Refund tool religiously since then. About two weeks ago, it updated to show all three check marks and said my refund was approved and scheduled to be direct deposited to my bank by February 27th, 2025. The exact message on the Refund Status Results page shows: "Return Received āœ“ Refund Approved āœ“ Refund Sent āœ“ Your tax refund is scheduled to be sent to your bank by February 27th, 2025. If your refund is not credited to your account by March 4th, 2025, check with your bank to see if it has been received." Well, today is February 27th and I still don't see anything in my account. The WMR tool still shows the same message that my refund is scheduled to be sent to my bank by February 27th, 2025, and if I don't see it by March 4th, 2025, I should check with my bank. At the bottom of the page, there's also a note that says: "Please Note For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." I was really counting on this money to pay some bills this month. Has anyone else experienced a delay like this? Should I be worried or just keep waiting until March 4th, 2025 like it says? I'm just confused because it shows the "Refund Sent" checkmark is already checked, but I don't have the money yet.

StarStrider

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I'm in a very similar situation! Filed on February 7th and have been religiously checking WMR since then. Got all three checkmarks completed about 10 days ago with the same February 27th direct deposit date, and like you, still nothing showing up in my account as of tonight. Reading through everyone's responses here has been really helpful though. It sounds like the February 27th date is when the IRS sends the payment to Treasury/your bank, not necessarily when it posts to your account. Several people mentioned their banks took 1-3 additional business days to actually process and post the deposit. I also saw someone mention there might be system delays this week affecting refunds scheduled for February 26-28, which could explain why so many of us are in the same boat right now. I'm going to try to stay patient until that March 4th deadline they specifically mention, even though it's really hard when you're counting on that money! My bank told me to check again tomorrow morning since some deposits don't appear until after their overnight processing. Hopefully we'll all see our refunds show up in the next day or two. The waiting is definitely the worst part of this whole process! šŸ¤ž

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Amara Eze

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You're absolutely right about the waiting being the worst part! I'm in almost the exact same timeline as you - filed Feb 8th and got the same Feb 27th date with all checkmarks. It's so frustrating when you need that money for bills and you're just stuck refreshing your bank app every few hours hoping something changed! The system delay explanation makes a lot of sense though. It's typical that the IRS doesn't communicate these things clearly to us taxpayers. I'm going to follow everyone's advice here and wait until March 4th before panicking, but man it's hard to be patient when rent is due next week! At least knowing so many others are dealing with the same thing makes me feel less alone in this. Thanks for sharing your experience!

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I'm dealing with the exact same situation! Filed on February 3rd and got all three checkmarks with a February 27th scheduled date, but still no deposit as of tonight. Reading through all these responses has been really reassuring though - sounds like this is pretty normal and the February 27th date is when the IRS sends the payment, not when it actually hits our accounts. The system delay explanation someone mentioned makes total sense too. It's so typical of the IRS to not communicate these delays clearly! I called my bank earlier and they said to check again in the morning since their system updates overnight, and that ACH transfers can take 1-3 business days to fully process even after they're initiated. I'm going to try to stay patient until that March 4th deadline they specifically mention, even though it's killing me to wait when I need this money for bills. At least knowing so many of us are in the same boat makes me feel less anxious about it. Hopefully we'll all see our refunds by early next week! šŸ¤ž

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Chris Elmeda

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Make sure you're also checking if you're eligible for the Lifetime Learning Credit if the American Opportunity Credit doesn't work for your situation! It's worth looking into both to see which one benefits you more.

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Jean Claude

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The American Opportunity Credit is almost always better for undergrads if you qualify. It's worth up to $2,500 vs $2,000 for the Lifetime Learning Credit, and part of it is refundable. The AOC has a 100% credit on the first $2,000 of expenses and 25% on the next $2,000. LLC only gives 20% on up to $10,000 of expenses.

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Andre Moreau

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Hey Nia, I totally get the anxiety you're feeling - I went through something very similar last year! The good news is that you're being responsible by trying to get this right, and the IRS really isn't as scary as it seems for situations like yours. A few things that might help ease your worry: First, you can absolutely set up a payment plan with the IRS if you can't pay the full amount at once. They offer installment agreements that can be as low as $25-50 per month depending on your situation. You can even apply online through their website. Second, regarding last year's return - while it's true your dad should have reported that $3,500 in excess scholarship income, the fact that you're correcting things going forward shows good faith. If you do decide to amend last year's return (which is generally the right thing to do), you can include a statement explaining that you were unaware of the scholarship taxation rules and are voluntarily correcting the error. Also make sure you're maximizing any education credits you qualify for - the American Opportunity Credit could potentially offset a significant portion of what you owe. Don't let the anxiety paralyze you - take it one step at a time and remember that the IRS works with people who are trying to comply with tax law.

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This is really helpful advice! I'm actually in a similar situation as a first-year student and had no idea about the payment plan options. Quick question though - when you set up a payment plan with the IRS, do they charge interest or fees on the monthly payments? And does having a payment plan affect your credit score at all? I'm trying to build good credit and don't want this to mess that up.

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Reina Salazar

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I'm in the exact same frustrating situation! Filed on February 3rd using TaxSlayer and I'm still stuck at "being processed" after almost 7 weeks now. My return is super straightforward too - just W-2 income, standard deduction, and no credits or complicated deductions. Reading through all these comments has been both reassuring and maddening. Reassuring because it's clear this is a widespread IRS processing issue affecting tons of people with simple returns, but maddening because the complete lack of transparency is unacceptable when we're all counting on this money. The "Where's My Refund" tool has been completely useless - same generic "being processed" message for weeks with absolutely no timeline or updates. I was planning to use my refund to pay down some credit card debt, so the uncertainty is really stressing me out when I'm trying to budget. I finally called last week and after 2.5 hours on hold, the agent basically confirmed what everyone is saying - massive delays due to new fraud prevention measures and they're still working through backlogs. No specific timeline, just "keep waiting" which is so unhelpful. What really bothers me is that filing early seems to have worked against us this year instead of getting us faster processing like previous years. Thanks for starting this thread - it's been incredibly helpful to know we're all dealing with this mess together and it's clearly an IRS system problem, not something we did wrong!

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I'm experiencing the exact same frustrating delays! Filed on February 9th with TurboTax and I'm still stuck at "being processed" after 6+ weeks now. My return is incredibly simple too - just W-2 income from my job and standard deduction, no credits or complications whatsoever. This thread has been such a relief to find because I was honestly starting to panic thinking I had made some error or that my employer messed up my W-2. But seeing so many people with equally straightforward returns dealing with these same endless delays makes it crystal clear this is a massive IRS system-wide problem this year, not something we did wrong. The "Where's My Refund" tool is absolutely worthless - it's been showing that same generic "being processed" message since I filed with zero timeline or useful updates. I check it every morning hoping for any change but it never updates. I was counting on this refund to help with some unexpected medical bills, so the complete uncertainty about timing is really stressing me out. I haven't tried calling yet after reading about everyone's 3+ hour hold times, especially since it sounds like the agents basically just tell you to keep waiting anyway. It's so frustrating that filing early seems to have backfired on all of us this year - you'd think simple returns would be processed quickly! Thanks for posting this - it's been incredibly reassuring to know we're all in this waiting game together. Hopefully we all finally see some movement soon because this uncertainty is absolutely exhausting when you're budgeting around that money!

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Andre Laurent

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What an absolutely phenomenal thread this has become! I'm launching a SaaS platform for veterinary practice management and was facing the exact same EIN classification dilemma that Carmen originally posted about. After reading through this entire incredible discussion, I have complete confidence that "service" is definitively the correct choice for subscription-based software businesses. The unanimous consensus from every single entrepreneur who's actually been through this process is remarkable, and the fundamental reasoning makes perfect sense - we're providing ongoing platform access, continuous updates, technical support, and service delivery rather than selling a product that customers own. What absolutely blows me away is how this has evolved from a simple classification question into this comprehensive masterclass that covers every conceivable angle: theoretical foundation (service vs. product ownership), official IRS backing (Publication 535, NAICS codes), practical tools (taxr.ai, Claimyr), implementation strategies (documentation memos), and most importantly, dozens of real success stories from SaaS entrepreneurs across every industry imaginable. The documentation memo strategy that FireflyDreams, Dyllan, and others have recommended is brilliant - creating a paper trail with reasoning and IRS citations shows real business professionalism and thoughtful decision-making. Having that kind of backup based on official guidance and community validation gives me complete peace of mind. This community's generosity in sharing detailed experiences and practical wisdom is absolutely incredible! Carmen's original question has created this invaluable resource that will help countless future SaaS entrepreneurs navigate this administrative hurdle with confidence. Thank you to everyone who took the time to share their expertise - this is exactly what makes entrepreneurial communities so powerful and essential for newcomers like myself!

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Nia Thompson

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Welcome to the community, Andre! Veterinary practice management is such an important niche - I imagine there are tons of opportunities to streamline operations and improve patient care through better software solutions. As someone who's brand new to this community and just beginning to explore the SaaS world, I've been absolutely fascinated reading through this entire thread! It's incredible how Carmen's initial question has sparked this comprehensive discussion that covers every aspect of EIN classification for software businesses. What really stands out to me is the perfect alignment between theoretical understanding (we provide ongoing services vs. selling owned products), official government guidance (Publication 535, NAICS codes), practical implementation advice (documentation strategies), and most importantly, unanimous real-world success from entrepreneurs across every conceivable SaaS vertical. The fact that everyone from healthcare software to nonprofit management to social media tools has successfully used the "service" classification really drives home how universal this guidance is for subscription-based software businesses. It transforms what initially seemed like a high-stakes guessing game into a straightforward, well-documented decision. I'm definitely going to create that documentation memo with my reasoning and IRS citations when I eventually launch my own SaaS venture. The forward-thinking business practices shared here really demonstrate the kind of professionalism and attention to detail that sets successful entrepreneurs apart. Thank you to everyone who's contributed to making this such an invaluable resource! This is exactly why I joined this community - to learn from experienced founders who are generous enough to share the knowledge they've gained through actually building and operating successful businesses.

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Ezra Collins

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This has been such an amazing thread to follow! I'm launching a SaaS platform for real estate property management and was equally confused about the EIN classification question when I first started my application. Reading through all these detailed experiences has given me tremendous confidence that "service" is absolutely the right choice for subscription-based software businesses. The unanimous consensus from every entrepreneur who's actually been through this process, combined with the solid reasoning about providing ongoing access and continuous service delivery rather than selling owned products, makes this feel like a completely resolved question. What I find most valuable is how this discussion has become this incredible comprehensive guide that covers not just the basic classification decision, but also the official IRS documentation to reference (Publication 535), relevant NAICS codes, practical tools for getting additional validation, and most importantly, real success stories from SaaS businesses across every industry you can imagine. I'm definitely going to follow the excellent advice about creating a documentation memo with my reasoning and IRS citations. Having that paper trail showing thoughtful decision-making based on official guidance seems like such a smart business practice that could prevent any future questions or complications. The generosity of this community in sharing detailed experiences and practical wisdom is absolutely incredible! Carmen's original question has created this invaluable resource that will help so many future SaaS entrepreneurs navigate this administrative hurdle with complete confidence. Thank you to everyone who took the time to share their expertise - this is exactly what makes entrepreneurial communities so essential for newcomers like myself!

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Welcome to the community, Ezra! Real estate property management is such a fantastic SaaS opportunity - there's so much manual work and inefficiency in that industry that could be streamlined with the right software solution. As someone completely new to this community and just starting to explore the possibility of launching my own SaaS business, I've been absolutely blown away by this entire discussion! What started as a simple EIN classification question has evolved into this masterpiece of collective wisdom that I've already shared with several entrepreneur friends who are facing similar decisions. The unanimous "service" recommendation from every single person who's actually gone through this process is incredibly reassuring, especially when it's backed by such clear reasoning about the fundamental difference between providing ongoing access/service versus selling owned products. Add in the official IRS documentation, the practical tools, and all these real success stories across every conceivable SaaS vertical, and it completely eliminates any uncertainty. I'm particularly impressed by the documentation strategy everyone has mentioned - creating a memo with reasoning and IRS citations is such a professional approach that shows real business maturity. It's exactly the kind of forward-thinking practice that demonstrates thoughtful decision-making and could save headaches down the road. This thread has become this incredible case study in how amazing entrepreneurial communities can be when experienced founders take the time to share their knowledge with newcomers. Carmen's question has created a resource that will help countless future SaaS entrepreneurs, and that's exactly the kind of community impact that makes these spaces so valuable!

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