Can't reach Hawaii SNAP? Claimyr connects you to a live DHS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DHS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DHS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Hey Anastasia! I totally feel your frustration - I went through the exact same thing when I had my daughter. One thing that worked for me was calling around lunchtime (11:30am-12:30pm) when there might be less call volume. Also, try pressing different menu options - sometimes the "general information" line has shorter wait times and they can transfer you to the right department. If you haven't already, make sure you have your case number ready and all your documents organized before calling. It sounds silly, but I also found that calling on Tuesdays or Wednesdays worked better than Mondays or Fridays. Hang in there mama, you've got this! 💪👶
Thank you so much Grace! This is super helpful - I hadn't thought about trying different times of day or menu options. I'll definitely try the lunchtime window and those mid-week days. Really appreciate the encouragement too, it means a lot! 🙏💕
I'm so sorry you're going through this with a newborn - that adds so much extra stress! I had a similar experience and what finally worked for me was calling the main DHS number and asking to speak with a supervisor about scheduling my SNAP interview. Sometimes the supervisors have more flexibility to set up appointments directly. Also, if you have any community health centers or WIC offices nearby, they sometimes have direct contacts at DHS who can help expedite things. The social workers there were super helpful when I was struggling to get through. Don't give up - you're doing everything right, the system is just overwhelmed. Your baby is lucky to have such a persistent mama! 🍼💪
Join the conversation
As someone new to this community, I'm so relieved you finally got this sorted out, Charlee! A "system glitch" that automatically marks interviews as completed when they never happened? That's not just a minor technical issue - that's a serious failure that could have cost you your food assistance benefits through absolutely no fault of your own. What really strikes me reading through all these responses is the incredible depth of practical knowledge everyone has shared. From Theodore's comprehensive step-by-step action plan to all the strategic advice about optimal calling times, social media outreach, and the critical importance of documenting everything - this community clearly knows how to navigate these bureaucratic nightmares. It's honestly frustrating that people have to become experts at working around broken government systems just to access basic services they're legally entitled to. But I'm genuinely impressed by how everyone rallied together with real, actionable solutions when you hit this roadblock. For your rescheduled interview next week, definitely get that confirmation in writing if at all possible, and maybe call the day before to triple-check everything is still on track. It's unfortunate we have to take these extra precautions, but your persistence in not giving up really shows others facing similar issues that it's worth fighting for what you're entitled to. Thanks for sharing both your struggle and the resolution - this thread is going to be incredibly helpful for anyone else who encounters these kinds of system failures. Wishing you the best of luck with your interview! 🤞
Hi Omar, and welcome to the community! I'm also new here and have been really struck by the same things you mentioned. It's incredible how much practical wisdom gets shared when someone hits these system roadblocks - this thread alone is like a masterclass in advocating for yourself when dealing with broken bureaucracy. You're absolutely right that calling it a "glitch" minimizes what could have been a devastating outcome for someone who needs food assistance. The fact that Charlee had to stress for days and make countless calls just to discover it was an error on their end really highlights how these "minor technical issues" can have major impacts on people's lives. The support and actionable advice everyone provided here - from documentation strategies to alternative communication methods - shows how valuable this community is for helping people navigate these challenges. Thanks for such a thoughtful take on the situation!
As a newcomer to this community, I'm so glad to hear you finally got this resolved, Charlee! What a roller coaster - from the stress of thinking you missed your interview to discovering it was a "system glitch" that marked it as completed when it never happened. That's exactly the kind of technical failure that shows how vulnerable people can be to bureaucratic errors beyond their control. Reading through all the advice shared here has been really eye-opening. The practical strategies everyone contributed - from Theodore's detailed action steps to suggestions about optimal calling times, social media outreach, and thorough documentation - really demonstrate the collective wisdom this community has developed for navigating these challenges. It's frustrating that accessing basic services requires becoming an expert at working around system failures, but I'm impressed by how everyone rallied with real solutions when you needed help. Your persistence in not giving up despite the runaround really paid off and will inspire others facing similar situations. For your rescheduled interview next week, definitely get written confirmation and maybe call ahead to verify - it's sad we have to take these extra steps, but better safe than sorry after what you've been through. Thanks for sharing your experience and the update - this whole thread is going to help so many people who encounter these kinds of administrative roadblocks. Best of luck with your interview! 🤞
Hi Giovanni, and welcome! I'm also new to this community and have been amazed by the level of support and practical knowledge shared here. You've really captured what's so concerning about this situation - calling it a "system glitch" makes it sound minor, but when technical errors can potentially deny someone food assistance, that's a serious problem that affects real people's ability to feed themselves and their families. The wealth of actionable advice in this thread, from documentation strategies to alternative communication channels, shows how this community empowers people to effectively advocate for themselves when systems fail. It's unfortunate that accessing basic services requires developing these navigation skills, but the collective wisdom here makes such a difference. Charlee's persistence is truly inspiring and will definitely help others who face similar bureaucratic roadblocks!
Join the conversation
pro tip: if u get denied, appeal! i got denied first time but won my appeal. dont give up!
This! 👆 The appeals process is there for a reason. Use it if you need to!
Hey Natasha! I just went through this process a few months ago. One thing that really helped me was practicing explaining my situation out loud beforehand - it made me way less nervous during the actual call. Also, have a glass of water nearby because talking for 30-45 minutes straight can make your mouth dry! The caseworkers are generally pretty understanding, so try not to stress too much. You've got this! 💪
That's such great advice about practicing out loud! I never thought about that but it makes total sense. Thanks for the water tip too - I definitely get dry mouth when I'm nervous. Really appreciate the encouragement! 😊
Join the conversation
Quick question - does anyone know if they're still doing interviews over the phone because of COVID, or are they back to in-person?
I had mine over the phone last week, so I think they're still doing phone interviews.
It depends on your situation. They did mine in person cuz I didn't have a reliable phone. Best to check with them directly.
Hey Mei! I went through this process about 6 months ago and it was actually pretty straightforward. One thing I'd add to the great advice already given - bring multiple copies of everything! They sometimes need to keep documents or make copies, and having extras saved me a trip back. Also, if you're nervous, you can always ask to reschedule if you need more time to gather documents. The caseworkers are usually understanding. You've got this! 💪
This is such solid advice! I never would have thought about bringing multiple copies - that's really smart. It's reassuring to hear that the caseworkers are understanding too. Thanks for sharing your experience! 😊
Ava Williams
This might sound crazy, but have you tried reaching out on social media? Some agencies actually respond pretty quick on Twitter or Facebook. Worth a shot! 🤷♂️
0 coins
Isabella Brown
I had the exact same thing happen to me last month! So frustrating. What finally worked for me was calling the main number, but when they asked for my case number, I pressed 0 instead to get transferred to a human operator. Then I explained that I got disconnected during my renewal interview and asked them to put a note in my file about it. They were actually able to schedule me for a callback appointment instead of making me wait on hold again. Also, make sure you have all your documents ready and your phone fully charged before the next attempt - learned that the hard way! 📞
0 coins
Dmitry Kuznetsov
•That's brilliant advice about pressing 0 to get to a human operator! I never would have thought of that. And you're so right about having documents ready and phone charged - seems obvious but easy to forget when you're stressed. Thanks for sharing what worked for you! 🙌
0 coins