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CaptainAwesome

SNAP Renewal Interview Disconnected - How to Actually Complete It?

Hey everyone, I'm having trouble with my SNAP renewal interview. I finally got through to someone on the phone, but then they transferred me and the call got disconnected during the transfer. Now I'm back to square one. Has anyone else dealt with this? Any advice on how to get through and actually complete the interview?

I found a way to solve SNAP renewal interview disconnection issues, watch this: https://www.youtube.com/watch?v=EQpFVCQ0bns

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Ugh, that sucks! I've been there before. The system is so broken, it's like they don't want us to get help. Have you tried calling back and explaining what happened? Sometimes they can put you back in the queue.

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I tried calling back but just got stuck in the automated system again. It's so frustrating! 😤

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Pro tip: call right when they open in the morning. That's how I finally got through after weeks of trying.

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Good idea! I'll have to set an alarm and try that. Thanks for the tip! 👍

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/rqRJnqEdkoI

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Sounds too good to be true. Is this legit? Has anyone else tried it?

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$20? That's a lot just to talk to someone. The system is so messed up that we have to pay to get help 🤦‍♂️

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I know it sounds sketchy, but I swear it worked for me. After weeks of trying, I was desperate. It's not ideal to pay, but it saved me so much time and stress.

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How long did it take for them to call you back?

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It took about 2 hours for me, but I've heard it can vary. Still way faster than trying to get through on your own.

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Have you tried going to the office in person? Sometimes that's the only way to get things done with these government agencies.

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I feel your pain, OP. I've been dealing with SNAP issues for months now. It's like they make it as difficult as possible on purpose. Hang in there!

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Thanks for the support. It's good to know I'm not alone in this struggle. 💪

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Here's what I've learned from my experience with SNAP renewals: 1. Persistence is key. Keep calling, even if it's frustrating. 2. Document everything. Write down who you talked to, when, and what they said. 3. If possible, submit your renewal paperwork online or by mail before the interview. 4. Reach out to your local legal aid office. They might be able to help or advise you. 5. Consider contacting your state representative. Sometimes they can intervene. 6. If all else fails, go to the office in person. Bring all your documents. Remember, you have rights. Don't let the system wear you down. Good luck!

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Wow, thank you so much for this detailed advice! I'll definitely try these steps. Really appreciate you taking the time to write all this out. 🙏

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This is gold! Saving this for future reference. Thanks for sharing your wisdom!

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have u tried emailing them? sometimes that works better than calling

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I didn't even know that was an option. Do you have the email address?

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it should be on their website. just google ur state + SNAP + email

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This might sound crazy, but have you tried reaching out on social media? Some agencies actually respond pretty quick on Twitter or Facebook. Worth a shot! 🤷‍♂️

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I had the exact same thing happen to me last month! So frustrating. What finally worked for me was calling the main number, but when they asked for my case number, I pressed 0 instead to get transferred to a human operator. Then I explained that I got disconnected during my renewal interview and asked them to put a note in my file about it. They were actually able to schedule me for a callback appointment instead of making me wait on hold again. Also, make sure you have all your documents ready and your phone fully charged before the next attempt - learned that the hard way! 📞

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