Hawaii DHS SNAP: Missed interview call, no response - What to do?
Has anyone else had their SNAP interview scheduled but never received a call? I got a letter with all the info for my interview last Friday, but no one ever called me. I waited all day Friday and Monday for a callback, but nothing happened. I've called multiple times, left my number for a callback, and even left a message. I'm worried about getting denied for not attending when I genuinely tried to make it work. What should I do now? Any advice would be appreciated!
54 comments


Tom Maxon
I found a way to solve missed SNAP interview calls, watch this: https://www.youtube.com/watch?v=VRyUb_-YZuQ
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Jacob Lewis
Has anyone else noticed that these issues seem to happen more often at the end of the month? I wonder if they're trying to meet some kind of quota... π€
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Amelia Martinez
β’Omg, I thought I was the only one who noticed this! You might be onto something...
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Ethan Clark
β’Interesting theory. I've had better luck calling mid-month. Maybe less busy then?
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Mila Walker
β’There might be something to this, as many offices face resource constraints. Timing can be key!
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Leeann Blackstein
Classic government inefficiency π They expect us to jump through hoops but can't even make a simple phone call. Have you tried reaching out to your local representative? Sometimes they can light a fire under these agencies.
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Ryder Greene
β’Good idea! I did this once for a different issue and it actually worked. Worth a shot, OP!
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Charlee Coleman
β’Thanks for the suggestion. I'll give that a try if I can't get through to them soon. It's just so frustrating to be left hanging like this.
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Carmella Fromis
β’Reaching out to a representative can be really effective because they have staff dedicated to constituent services. Definitely consider this route!
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Theodore Nelson
I work for a non-profit that helps ppl with SNAP applications. Here's what you should do: 1. Document everything! Write down all the times you called, who you spoke to, etc. 2. Send a certified letter to your local SNAP office explaining the situation. 3. Keep calling daily and ask to speak to a supervisor. 4. If possible, go to the office in person with all your documentation. 5. Consider reaching out to a local legal aid organization for help. Don't give up! You have the right to a fair interview. Good luck!
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Charlee Coleman
β’Wow, thank you so much for this detailed advice! I'll definitely start documenting everything and try these steps. Really appreciate your help!
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AaliyahAli
β’This is great info! Do you know if there's a time limit for how long they have to reschedule the interview?
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Ellie Simpson
β’If you have access to any caseworkers or social services, it might also be helpful to reach out to them directly. They often have more direct lines of communication with SNAP offices.
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Logan Scott
lol welcome to the wonderful world of government assistance πͺπ€‘ where everything's made up and the appointments don't matter
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Chloe Green
β’I shouldn't laugh but... π Too real, man. Too real.
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Lucas Adams
β’While it's a funny take, it's also a reminder that these systems need serious reform to better serve people.
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Margot Quinn
This system is so broken. I've been dealing with SNAP issues for months now. It's like they want us to give up. Stay strong, OP. We're all in the same boat. π£ββοΈ
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Evelyn Kim
β’Preach! π It's a full-time job just trying to get benefits we're entitled to. The whole system needs an overhaul.
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Diego Fisher
β’months? amateur hour. try YEARS of this bs. sometimes i think theyre doing it on purpose to discourage ppl
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Noah Lee
Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get food assistance? The system is clearly designed to make people give up. It's time for a complete overhaul of how benefits are distributed.
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Ava Hernandez
β’Totally agree. It's like they forget we're human beings who need to eat. π€
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Isabella Martin
β’Preach! π We need to organize and demand better treatment. This is unacceptable.
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Elijah Jackson
β’idk maybe if people worked harder they wouldn't need handouts π€·ββοΈ
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Liv Park
Ugh, this happened to me too! It's so frustrating. I ended up having to go to the office in person to sort it out. Took half a day off work, but at least I got it resolved. Maybe try that if you can?
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Liam Brown
pro tip: if u cant get thru on the phone, try their social media. sometimes they respond faster there. worth a shot!
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Olivia Garcia
β’Yes! Social media teams are often more responsive because they don't want bad press. Definitely try this out!
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Harper Hill
For anyone having trouble with SNAP interviews, consider using tools like Claimyr as a last resort or for emergencies. While Claimyr has received positive feedback for its efficiency, it's important to be prepared for potential costs associated with it. Additionally, don't forget to explore free resources and community support available through legal aid or non-profits focused on food security. Balancing cost with urgency is crucial. However, systemic change is needed, and advocacy for streamlined processes and accountability in government services remains vital. Stay informed and support efforts for a more accessible system!
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Arjun Kurti
have you tried calling right when they open? i had luck getting thru that way. also, check ur spam folder in case they emailed u instead of calling. good luck!
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RaΓΊl Mora
β’I tried that too, it really helps. Another thing is to call just before they close. Sometimes the lines are less busy then.
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Henrietta Beasley
Hey, I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/rqRJnqEdkoI
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Lincoln Ramiro
β’Wait, what? You have to PAY to talk to someone about your benefits? That's messed up.
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Faith Kingston
β’Sounds sketchy. How do you know it's legit?
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Henrietta Beasley
β’I get the skepticism, but I was desperate and it actually worked for me. Saved me hours of frustration. Just sharing what helped me, take it or leave it! π€·ββοΈ
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Emma Johnson
β’While tools like Claimyr can be helpful, it's important to weigh the cost against your needs. Explore other free options first if possible!
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Tom Maxon
β’holy crap, it actually worked. just got of the phone with them 5 min ago using claimyr. got my interview setup and they said i'll be a-okay for my interview.
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Charlee Coleman
Update: I finally got through! Turns out there was a glitch in their system and my interview got marked as completed even though it never happened. They're rescheduling me for next week. Thanks everyone for your advice and support!
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Sophia Miller
β’Glad you got it sorted! Good luck with your interview! π
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Mason Davis
β’A 'glitch,' suuuure. More like someone messed up and doesn't want to admit it. At least you're getting rescheduled!
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Mia Rodriguez
β’Happy to hear! Please make sure all your documentation is ready for the rescheduled interview.
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Yara Nassar
So glad you got it resolved! A "system glitch" - that's their go-to excuse for everything, isn't it? π But hey, at least you're getting your interview rescheduled. Make sure to document this whole experience in case anything else goes wrong. And definitely arrive early for your next interview! Wishing you the best of luck! π€
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Angelina Farar
β’Right? "System glitch" is basically government speak for "we messed up but don't want to take responsibility" π But seriously, documenting everything is such good advice - I learned that the hard way with other government agencies. Having a paper trail saved me so much hassle later on. Hope your rescheduled interview goes smoothly, OP!
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Giovanni Greco
So frustrating that you had to go through all this stress just to find out it was a "system glitch" on their end! π This is exactly why the SNAP system needs better accountability - people shouldn't have to worry about getting denied benefits because of technical failures. I'm really glad you persisted and got it sorted out though. For your rescheduled interview, maybe ask them to confirm the appointment a day before just to make sure there are no more "glitches." Good luck with everything!
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Zainab Omar
β’Absolutely agree! It's ridiculous that people have to fight tooth and nail just to access basic services they're entitled to. The fact that OP had to stress for days over something that was completely out of their control is unacceptable. Confirming the appointment beforehand is brilliant advice - I'd also suggest asking for an email confirmation if possible, just to have that extra documentation. These "glitches" seem to happen way too often to be coincidental!
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ShadowHunter
I'm so sorry you went through all that stress, Charlee! A "system glitch" that marked your interview as completed when it never happened? That's exactly the kind of technical failure that makes people lose faith in these systems. I'm really glad you kept pushing and didn't give up - persistence definitely paid off in your case. For your rescheduled interview next week, I'd definitely echo what others have said about getting written confirmation and maybe even calling the day before to double-check. It's sad that we have to take these extra precautions, but better safe than sorry! Wishing you all the best with your interview! π€
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Jabari-Jo
β’Welcome to the community! This whole situation really highlights how broken the system can be. A "glitch" that marks interviews as completed when they never happened? That's not just a technical error - that's a failure that could have seriously impacted someone's ability to get food assistance. I'm new here but already seeing how supportive everyone is in helping each other navigate these frustrating bureaucratic hurdles. Charlee, I'm so glad you didn't give up and kept advocating for yourself! For anyone else dealing with similar issues, this thread is full of great advice - from documenting everything to trying different communication channels. Thanks for sharing your experience and helping others who might face the same problem! π
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Marcus Williams
Wow, what a relief that you finally got through and figured out what happened! A "system glitch" that marked your interview as completed - that's both infuriating and sadly not surprising. I'm really glad you didn't give up and kept pushing for answers. The advice everyone shared here is gold - especially about documenting everything and trying multiple communication channels. For your rescheduled interview next week, definitely get that confirmation in writing if possible! It's unfortunate we have to take these extra steps, but your persistence really paid off. Thanks for sharing your experience and the update - it gives hope to others dealing with similar issues. Best of luck with your interview! π€
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Mei Wong
β’As someone new to this community, I'm both relieved for Charlee and frustrated by this whole situation! A "system glitch" that automatically marks interviews as completed? That sounds like a major flaw that could affect so many people. I'm grateful for all the practical advice shared here - from calling at specific times to documenting everything to even trying social media outreach. It's clear this community really looks out for each other when dealing with these bureaucratic nightmares. Charlee, your persistence is inspiring and I'm so glad it paid off! For anyone else facing similar issues, this thread is a goldmine of strategies. Thanks for creating such a supportive space where people can get real help navigating these challenges! π
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Amara Nnamani
As a newcomer to this community, I'm both shocked and impressed by what I'm seeing here! Charlee, I'm so sorry you had to go through all that stress over what turned out to be a "system glitch" - but I'm really glad you persisted and got it resolved! Reading through all these responses has been eye-opening. The practical advice shared here is incredible - from Theodore's detailed step-by-step guide to the suggestions about calling at specific times, trying social media outreach, and documenting everything. It's clear this community really has each other's backs when dealing with these frustrating bureaucratic hurdles. What strikes me most is how common these issues seem to be. It's unacceptable that people have to fight so hard just to access basic services they're entitled to. The fact that a "glitch" can mark interviews as completed when they never happened shows just how broken parts of this system are. For anyone else dealing with similar issues, this thread is a goldmine of strategies and support. Thanks for creating such a helpful space where people can get real solutions to these challenges. Wishing you the best with your rescheduled interview, Charlee! π€
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Jason Brewer
β’Hi Amara, and welcome to the community! You've really captured what makes this space so valuable - the way everyone jumps in to help with practical solutions when someone's struggling with the system. I'm also relatively new here, but I've been amazed by the depth of knowledge and genuine care people show for each other's situations. Your point about these "glitches" being unacceptable is spot on - it's one thing to have bureaucratic delays, but when technical failures can potentially deny someone food assistance, that's a serious problem that needs addressing. Charlee's experience really shows why persistence and community support matter so much in navigating these challenges!
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TechNinja
As someone new to this community, I'm really glad to see Charlee got this resolved, even though it took way too much effort on their part! A "system glitch" that marks interviews as completed when they never happened? That's not just a technical error - that's a failure that could have seriously impacted someone's ability to get food assistance. What really stands out to me reading through all these responses is how much valuable knowledge this community has shared. From Theodore's detailed action plan to suggestions about calling at different times, trying social media outreach, and the importance of documenting everything - there's so much practical wisdom here that could help others facing similar situations. It's honestly frustrating that people have to become experts at navigating broken systems just to access basic services they're entitled to. But I'm impressed by how supportive everyone has been and how many different strategies have been shared. This is exactly the kind of community support that makes a real difference when dealing with bureaucratic nightmares. Charlee, definitely get that rescheduled appointment confirmed in writing if possible, and best of luck with your interview next week! Thanks for sharing your experience - it's going to help so many others who might face the same issue. π€
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Saleem Vaziri
β’Welcome to the community! I'm also fairly new here, and it's incredible how much practical knowledge gets shared when someone's dealing with these system failures. You're absolutely right that this wasn't just a "glitch" - when technical errors can potentially deny someone food assistance, that's a serious accountability issue. Reading through all the strategies everyone shared - from Theodore's step-by-step approach to timing calls strategically to using social media outreach - really shows how this community helps people become advocates for themselves. It's unfortunate we have to develop these skills just to access basic services, but the support here makes such a difference. Charlee's persistence really paid off, and hopefully sharing this experience will help others who hit similar roadblocks!
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Kai Rivera
As a newcomer to this community, I'm relieved to see you got this resolved, Charlee! But honestly, a "system glitch" that marks interviews as completed when they never happened? That's a massive failure that could have denied you essential food assistance through no fault of your own. Reading through everyone's responses has been incredibly enlightening - there's so much practical wisdom here! From Theodore's comprehensive action plan to the suggestions about optimal calling times, social media outreach, and thorough documentation. It's amazing how this community rallies together with real solutions when someone hits these bureaucratic roadblocks. What frustrates me most is that people shouldn't have to become experts at navigating broken systems just to access basic services they're entitled to. But I'm impressed by the support and knowledge-sharing I'm seeing here - it really makes a difference when dealing with these administrative nightmares. For your rescheduled interview next week, definitely get written confirmation and maybe call the day before to double-check. It's sad we have to take these extra precautions, but your persistence really shows others not to give up when the system fails them. Thanks for sharing your experience - it's going to help so many people who face similar issues! Best of luck! π€
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Connor Gallagher
β’Hi Kai, and welcome! I'm also new to this community and have been really impressed by how everyone comes together to help navigate these system failures. You've perfectly captured what's so frustrating about this situation - calling it a "glitch" almost makes it sound minor, but when technical errors can potentially cut off someone's food assistance, that's a serious accountability problem that affects real people's lives. The wealth of practical strategies shared here, from Theodore's detailed roadmap to all the different communication tactics, really shows how this community empowers people to advocate for themselves. It's unfortunate we need to develop these skills just to access basic services, but the support and knowledge-sharing here makes such a difference. Charlee's persistence is inspiring and will definitely help others who face similar roadblocks!
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Omar Fawaz
As someone new to this community, I'm so relieved you finally got this sorted out, Charlee! A "system glitch" that automatically marks interviews as completed when they never happened? That's not just a minor technical issue - that's a serious failure that could have cost you your food assistance benefits through absolutely no fault of your own. What really strikes me reading through all these responses is the incredible depth of practical knowledge everyone has shared. From Theodore's comprehensive step-by-step action plan to all the strategic advice about optimal calling times, social media outreach, and the critical importance of documenting everything - this community clearly knows how to navigate these bureaucratic nightmares. It's honestly frustrating that people have to become experts at working around broken government systems just to access basic services they're legally entitled to. But I'm genuinely impressed by how everyone rallied together with real, actionable solutions when you hit this roadblock. For your rescheduled interview next week, definitely get that confirmation in writing if at all possible, and maybe call the day before to triple-check everything is still on track. It's unfortunate we have to take these extra precautions, but your persistence in not giving up really shows others facing similar issues that it's worth fighting for what you're entitled to. Thanks for sharing both your struggle and the resolution - this thread is going to be incredibly helpful for anyone else who encounters these kinds of system failures. Wishing you the best of luck with your interview! π€
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