SNAP Renewal Interview: DHS transferred call, no one picked up. Help!
Hey everyone, I'm having trouble with my SNAP renewal interview. I got a call but they transferred me to someone else and nobody picked up. Now I'm stuck and don't know what to do. Has anyone else had this happen? Any advice on how to get through to someone at DHS?
25 comments


Tom Maxon
I found a way to solve SNAP renewal interview difficulties, watch this: https://www.youtube.com/watch?v=FIE91399QKA
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Connor Gallagher
Ugh, classic DHS move. They always seem to drop the ball when it comes to transfers. Have you tried calling back and explaining what happened? Sometimes you can get lucky and find a sympathetic agent who will help you out.
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Zainab Ahmed
•I've been trying to call back but keep getting stuck in the automated system. It's so frustrating! 😤
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AstroAlpha
•Pro tip: try calling right when they open in the morning. Thats usually when I have the best luck getting through to a real person.
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Zainab Ahmed
•Thanks for the tip! I'll give that a shot tomorrow morning. Fingers crossed 🤞
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Yara Khoury
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/rqRJnqEdkoI
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Keisha Taylor
•Sounds too good to be true. Has anyone else tried this?
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Paolo Longo
•$20? Thats kinda steep for just a phone call. Is it really worth it?
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Yara Khoury
•I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. The $20 was worth it to get my benefits sorted out quickly.
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Amina Bah
•Interesting. How long did you have to wait before they connected you?
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Yara Khoury
•It took about 45 minutes, but I didnt have to do anything. The service called me when an agent was on the line. Way better than being stuck on hold myself!
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Oliver Becker
The whole SNAP renewal process is a joke. I've been dealing with this for weeks now. They keep saying they'll call back and never do. Its like they want us to give up and lose our benefits. 🤬
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CosmicCowboy
Have you tried reaching out to your local representative? Sometimes they can help push things through when you're stuck in bureaucratic limbo.
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Zainab Ahmed
•I hadn't thought of that. Do you know how I would go about contacting them?
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CosmicCowboy
•Just google your state and district representatives. Most have contact forms on their websites. Explain your situation and they might be able to help!
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Natasha Orlova
Here's what I've learned from dealing with DHS for SNAP renewals: 1. Document everything. Write down who you talked to, when, and what they said. 2. Be persistent. Call every day if you have to. 3. Ask for a supervisor if you're not getting anywhere with the regular agents. 4. Check your online account regularly for updates or messages. 5. If all else fails, go to your local DHS office in person. It's a pain, but stay on top of it. Don't let them ghost you and potentially lose your benefits. Good luck!
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Zainab Ahmed
•This is super helpful, thank you! I'll definitely start keeping better records of my calls.
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Javier Cruz
•Great advice! I'd add: bring all your paperwork with you if you go in person. They always seem to 'lose' something.
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Emma Thompson
lol welcome to the wonderful world of government assistance 🎪🤡 where the rules are made up and your time doesn't matter
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Malik Jackson
•🤣🤣🤣 sad but true
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Isabella Costa
Has anyone else noticed that the DHS phone system seems to be getting worse? I swear it used to be easier to get through to a human.
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StarSurfer
•YES! I thought it was just me. It's like they're actively trying to make it harder to talk to someone.
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Ravi Malhotra
•Probably budget cuts. Fewer staff = longer wait times and more transfers that go nowhere.
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Freya Christensen
Hang in there, OP. We've all been in the same boat. The system is broken, but don't give up. Your benefits are important and worth fighting for. 💪
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Zainab Ahmed
•Thanks for the encouragement. Sometimes it feels like I'm the only one dealing with this mess.
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