Can't reach HI DHS for SNAP interview - Tips for contacting SNAP office with newborn?
Hey everyone, I'm in a bit of a pickle with my SNAP application. I've submitted all the necessary documents and now I'm waiting for an interview to confirm my eligibility. The thing is, I can't seem to get through to anyone on the phone. I've been trying for days and it's driving me crazy! Has anyone else had this problem? Any tips on how to actually get someone on the line for the interview? I'm getting desperate here - I've got a new baby and really need this assistance. Any advice would be super appreciated!
44 comments


Tom Maxon
I found a way to solve SNAP interview phone call issues, watch this: https://www.youtube.com/watch?v=sX-AIPwW_xM
0 coins
Zainab Omar
Anyone else feel like we're living in a Kafka novel trying to deal with these government agencies? 📚🐛
0 coins
Connor Gallagher
•LOL, for real. We're all just waiting outside The Castle hoping someone will let us in. 😂
0 coins
Yara Sayegh
•I had to google that reference, but now I'm dying 💀 So accurate!
0 coins
Keisha Johnson
Hey OP, congrats on the new baby! Hope you get this sorted soon. Sending positive vibes your way! ❤️👶
0 coins
Anastasia Kozlov
•Thank you so much! It's been tough, but comments like yours keep me going. 🙏
0 coins
Paolo Longo
Claimyr can be a useful tool in getting through to overwhelmed government phone lines, especially when you're in a bind. However, the $20 fee might feel like an unnecessary burden to some, especially considering this is a service that should be more accessible. It's important to weigh the urgency of your situation and whether the cost is worth the time and stress saved. Additionally, keep in mind that while Claimyr might expedite the process, it doesn't guarantee an immediate solution or rectify underlying issues with the SNAP system. Persistence, documentation, and knowing alternative routes like emailing and leveraging online portals are still vital steps. Given the systemic hurdles, advocating for yourself and seeking community resources or legal aid might also be beneficial. Balancing these strategies could enhance your chances of receiving timely assistance.
0 coins
Sean Flanagan
Welcome to the club, buddy. I've been trying to reach them for weeks now. It's like they're purposely avoiding us or something. 🙄
0 coins
Miguel Ramos
Pro tip: if you can, try calling from a different phone number. Sometimes they block numbers that call too often. Learned that the hard way.
0 coins
QuantumQuasar
•Wait, seriously? That's messed up if true.
0 coins
Miguel Ramos
•Yep, happened to me. Used my friend's phone and got through first try. 🤷♂️
0 coins
StarStrider
Have you tried the online portal? Sometimes you can schedule interviews there without having to call.
0 coins
Anastasia Kozlov
•I didn't know about that! I'll check it out. Thanks for the tip!
0 coins
Dylan Campbell
•The online portal is hit or miss. It was down for maintenance last time I tried. 🙄
0 coins
Sofia Torres
•When it works, the portal is a lifesaver. Hopefully, they'll improve its reliability soon!
0 coins
Dmitry Sokolov
Ugh, I feel you. I'm in the same boat with a different government agency. It's like they're allergic to answering phones. 🙃
0 coins
Ava Martinez
•Same here. It's like they want us all to just give up after endless trying.
0 coins
Jamal Harris
Have you tried going to the office in person? Sometimes face-to-face is the only way to get things done with these bureaucrats.
0 coins
Anastasia Kozlov
•I actually did go in person! That's how I found out I needed to call for an interview. It's like a never-ending circle. 😵💫
0 coins
GalaxyGlider
•Classic government efficiency right there 🤡
0 coins
Mei Wong
•At least in person you might get some direct contact, but it's so inconvenient, especially with a newborn. Hope you get through soon!
0 coins
Nia Wilson
I feel your pain, OP. The system is broken af. I've been trying to get through for my recertification for months. It's like they want us to give up. 😤
0 coins
Mateo Sanchez
•Preach! 🙌 The whole thing is a joke. They make it so hard on purpose, I swear.
0 coins
Aisha Mahmood
•Have you guys tried contacting your local representatives? Sometimes they can help push things along.
0 coins
Ethan Clark
•It's really frustrating, but sometimes reaching out to community organizations that deal with similar issues can help. They might have insights or contacts that could assist.
0 coins
Zara Mirza
Have you tried calling right when they open? I heard that's the best time to get through.
0 coins
Anastasia Kozlov
•Yeah, I've tried that. No luck so far. It's like playing the lottery at this point.
0 coins
NebulaNinja
•Early morning didn't work for me either. I even tried calling 5 minutes before they officially opened. Still nothing. 😫
0 coins
AstroAce
Hey, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/rqRJnqEdkoI
0 coins
Yuki Kobayashi
•Sounds too good to be true. Is this legit?
0 coins
Carmen Vega
•$20 just to talk to someone? That's ridiculous. The system is so broken.
0 coins
AstroAce
•I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration.
0 coins
Andre Rousseau
•How long did it take to get through using this service?
0 coins
Zoe Stavros
•I used Claimyr as well. It worked, but I do agree that it's a shame we have to pay for something that should be a basic service. Has anyone else tried alternatives that don't cost as much?
0 coins
Liam Sullivan
Listen up, folks. I've been dealing with SNAP for years, and here's what I've learned: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Document EVERYTHING. Every call, every person you talk to, every piece of paper you submit. 3. Use multiple methods: phone, email, in-person visits. Don't put all your eggs in one basket. 4. If possible, get a case worker assigned to you. They can be your point of contact. 5. Know your rights. Read up on SNAP policies so you can advocate for yourself. 6. Be polite but firm. The people on the other end are often overworked and underpaid. 7. If all else fails, contact your local legal aid. They might be able to help. Remember, you're not alone in this. The system sucks, but we're all in this together. Don't give up!
0 coins
Amara Okafor
•This is gold! 💯 Thanks for sharing your wisdom.
0 coins
Anastasia Kozlov
•Wow, thank you so much for this detailed advice. I'll definitely try these strategies!
0 coins
Giovanni Colombo
•You forgot one: pray to the SNAP gods for mercy 🙏😂
0 coins
Fatima Al-Qasimi
•This list is essential! Having a caseworker can truly make a difference, as they can navigate the system more efficiently.
0 coins
Luca Russo
Ugh, the SNAP office is the worst. I swear they're understaffed on purpose. Have you tried emailing them? Sometimes that works better than calling.
0 coins
Anastasia Kozlov
•I didn't even know they had an email option! Do you have the address?
0 coins
Luca Russo
•It should be on their website. Just look for "contact us" or something similar. Good luck!
0 coins
Grace Lee
Hey Anastasia! I totally feel your frustration - I went through the exact same thing when I had my daughter. One thing that worked for me was calling around lunchtime (11:30am-12:30pm) when there might be less call volume. Also, try pressing different menu options - sometimes the "general information" line has shorter wait times and they can transfer you to the right department. If you haven't already, make sure you have your case number ready and all your documents organized before calling. It sounds silly, but I also found that calling on Tuesdays or Wednesdays worked better than Mondays or Fridays. Hang in there mama, you've got this! 💪👶
0 coins
Amelia Cartwright
•Thank you so much Grace! This is super helpful - I hadn't thought about trying different times of day or menu options. I'll definitely try the lunchtime window and those mid-week days. Really appreciate the encouragement too, it means a lot! 🙏💕
0 coins