As a newcomer to this community, I'm so glad you finally got this resolved, Charlee! A "system glitch" that marked your interview as completed when it never happened - that's incredibly frustrating and shows just how broken these systems can be. It's awful that you had to go through days of stress and uncertainty over something that was completely out of your control. Reading through all the advice shared here has been really valuable - there's so much practical wisdom from everyone! Theodore's detailed action plan, the suggestions about optimal calling times, social media outreach, and documenting everything - it's clear this community really knows how to help people navigate these bureaucratic challenges. It's unfortunate that accessing basic services requires becoming an expert at working around system failures, but I'm impressed by how everyone rallied together to support you when you needed help. Your persistence in not giving up despite the runaround is inspiring and will definitely help others facing similar situations. For your rescheduled interview next week, I'd definitely echo what others have said about getting written confirmation and maybe calling the day before to verify everything is still on track. After what you've been through, those extra precautions are totally worth it. Thanks for sharing your experience and keeping us updated - this whole thread is going to be incredibly helpful for anyone else who runs into these kinds of administrative roadblocks. Best of luck with your interview! 🤞

As someone new to this community, I'm so glad you got this sorted out, Charlee! A "system glitch" that automatically marked your interview as completed when it never happened? That's absolutely unacceptable - this wasn't just a minor technical hiccup, this was a serious failure that could have cost you essential food benefits through no fault of your own. What really stands out to me reading through all these responses is the incredible wealth of practical knowledge everyone has shared. From Theodore's comprehensive step-by-step guide to all the strategic advice about calling at optimal times, trying social media outreach, and the critical importance of documenting everything - this community clearly knows how to navigate these bureaucratic nightmares and actually get results. It's honestly infuriating that people have to become experts at working around broken government systems just to access basic services they're legally entitled to. But seeing how everyone rallied together with real, actionable solutions when you hit this roadblock gives me so much hope about what we can accomplish by supporting each other. For your rescheduled interview next week, definitely get that confirmation in writing if possible, and maybe call the day before to triple-check everything is still on track. After everything you've been through, those extra precautions are absolutely worth it. Thanks for sharing both your struggle and the resolution - this entire thread is going to be invaluable for anyone else who encounters these kinds of system failures. Your persistence in not giving up is truly inspiring and shows others that it's worth fighting for what you deserve. Wishing you the best of luck with your interview! 🤞

Hey Mei! I went through this process about 6 months ago and it was actually pretty straightforward. One thing I'd add to the great advice already given - bring multiple copies of everything! They sometimes need to keep documents or make copies, and having extras saved me a trip back. Also, if you're nervous, you can always ask to reschedule if you need more time to gather documents. The caseworkers are usually understanding. You've got this! 💪

Hey Mei! Just wanted to add one more tip that helped me - if you're receiving any kind of unemployment benefits or have recently lost a job, make sure to bring documentation of that too. They'll want to see the timeline and amounts. Also, if you have kids, don't forget their Social Security cards and birth certificates. The interview really isn't as intimidating as it feels beforehand - most of the caseworkers I've dealt with genuinely want to help you get the assistance you need. Take a deep breath, you're going to do great! 🌺

Have you checked your spam folder? Sometimes their emails end up there. Also, make sure to answer ANY call, even if you don't recognize the number. They often call from blocked or weird numbers.

This is so frustrating and unfortunately way too common. Here's what worked for me when I was in the same situation: 1. Keep calling first thing in the morning (8am sharp) - that's when you have the best chance of getting through 2. Try calling different offices in your area if there are multiple locations 3. If you can, go in person to your local office. Sometimes face-to-face gets better results 4. Document everything - dates you called, times, any reference numbers they give you Also, don't wait around! You can usually request to reschedule your interview if they missed the first one. The clock is still ticking on your application timeline, so the sooner you get this sorted the better. Good luck! 🤞