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my boyfriends claim every time he tries to register with his edd customer account number it keeps saying my information does not match the records in their system? both have double checked everything a million times and it still wont work

I found a way to solve EDD account registration error issues, watch this: https://www.youtube.com/watch?v=GD47CXeMp8E

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Have you ever filed before? Your account is might be linked to another email address used previously.

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yeah he wasn't approved before though, is it an easy fix?

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yep: Log in to Benefit Programs Online. Select My Profile. Select Update Email.

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i log in to the older account?

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which account do i log into? do i change the new account email to the old one or the old account email to the new one?

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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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