Okay I was waiting a couple minutes to see what happened since I’ve used the service multiple times that’s never happened to me…. I was transferred for a tier 2. I guess I will have to try again.
After the call you should receive a text message that says :
Thanks for using Claimyr. How was your call?
If EDD dropped your call, we will offer ten additional call backs for free for up to 48 hours.
To get another call, respond to this text message with YES.
reply yes and it will send another text saying they are placing another call for you.
If you’re not receiving the text scroll to the top and click on the “support “ icon or email and they will manually place a call for you based on your 10 callbacks. I had to do that 2 weeks ago but it worked.
If the EDD keeps hanging up on you, just place a callback order with https://claimyr.com/ . They make sure if the EDD hangs up, they force the EDD to call you back.
I've been dealing with the same frustrating issue! The system seems to automatically disconnect calls after a certain period, even when you're still holding. From what I've experienced, it usually happens during peak call times when their system is overloaded. One thing that's helped me is calling right when they open at 8 AM - the success rate seems much higher then. Also, make sure you're not on speakerphone or using Bluetooth as sometimes the system interprets audio delays as a disconnected call. Keep trying - I know it's incredibly frustrating but persistence eventually pays off with EDD.
@Lydia Bailey Thanks for the tip about calling right at 8 AM! I ve'been trying at random times throughout the day and getting nowhere. The Bluetooth thing is interesting too - I had no idea that could cause disconnections. Have you noticed any difference between calling on different days of the week? I m'wondering if Tuesdays or Wednesdays might be less busy than Mondays when everyone s'trying to call in.
Tom Maxon
I found a way to solve EDD call disconnections, watch this: https://www.youtube.com/watch?v=cda8thDBWAo
0 coins
Simone Del Pozo
The hold music stopped on mine… about to hang up and try again
1 coin
Nathan Jamone Kaniki
•Yes the hold music stopped on mine too the second time then it just hung up
2 coins
Simone Del Pozo
•Okay I was waiting a couple minutes to see what happened since I’ve used the service multiple times that’s never happened to me…. I was transferred for a tier 2. I guess I will have to try again.
1 coin
Nathan Jamone Kaniki
•How do you get your call backs ??
1 coin
Simone Del Pozo
•After the call you should receive a text message that says : Thanks for using Claimyr. How was your call? If EDD dropped your call, we will offer ten additional call backs for free for up to 48 hours. To get another call, respond to this text message with YES. reply yes and it will send another text saying they are placing another call for you.
1 coin
Simone Del Pozo
•Something like this
1 coin
Simone Del Pozo
•If you’re not receiving the text scroll to the top and click on the “support “ icon or email and they will manually place a call for you based on your 10 callbacks. I had to do that 2 weeks ago but it worked.
1 coin
Tom Maxon
If the EDD keeps hanging up on you, just place a callback order with https://claimyr.com/ . They make sure if the EDD hangs up, they force the EDD to call you back.
1 coin
Tom Maxon
Hi everyone, just made a video about how to call the EDD and reach a live human agent: https://youtu.be/-R4SqP7_JUA
1 coin
Lydia Bailey
I've been dealing with the same frustrating issue! The system seems to automatically disconnect calls after a certain period, even when you're still holding. From what I've experienced, it usually happens during peak call times when their system is overloaded. One thing that's helped me is calling right when they open at 8 AM - the success rate seems much higher then. Also, make sure you're not on speakerphone or using Bluetooth as sometimes the system interprets audio delays as a disconnected call. Keep trying - I know it's incredibly frustrating but persistence eventually pays off with EDD.
0 coins
Liam Sullivan
•@Lydia Bailey Thanks for the tip about calling right at 8 AM! I ve'been trying at random times throughout the day and getting nowhere. The Bluetooth thing is interesting too - I had no idea that could cause disconnections. Have you noticed any difference between calling on different days of the week? I m'wondering if Tuesdays or Wednesdays might be less busy than Mondays when everyone s'trying to call in.
0 coins