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Destiney Johnson

Has any EDD employee hung up on you?

I found a way to solve EDD call hang-ups, watch this: https://www.youtube.com/watch?v=NsCzevzZGY4

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Yes

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Just now yea

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Yes or say hold then it hangs up after hours of waiting

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You are able to do call backs with so as much as it sucks it’s worth it get your so try again you’ll get through they offer 10 call backs so you should be good .

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Literally they are the worst & have the worst people doing this. I haven’t been able to get ahold for months & finally I pay this $19.99 to talk to someone & the rude dude that I waited for 2 and a half hours for jus hangs up on me. This is a joke.

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offers you call backs for free just check the test they send you after the call and request another call since yours were disconnected. I kept getting terrible employees I finally was blessed with one very nice guy who loved his job

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Thank you! I’m gonna see right now

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Check your text**

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Will do ty

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I understand your frustrations, but the are overwhelmed, just be patient and be courteous and you will get the outcome you want or maybe get the ball rolling to get your claim resolved. Just saying the golden ticket treat others how you want to be treated.

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To all those having trouble reaching a at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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Yes, I've had multiple EDD employees hang up on me too! It's incredibly frustrating when you've been waiting for hours just to get disconnected. I've found that sometimes calling early in the morning (like right when they open at 8am) gives you a better chance of reaching someone who's less overwhelmed. Also, I always try to stay calm and polite even when I'm angry - some reps seem more willing to help when you're not yelling at them (though I totally understand the urge to!). Has anyone else noticed certain times of day work better for getting through?

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