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I just had the most frustrating experience with my EDD Money Network card! Tried to buy groceries and my card got declined for no reason (plenty of funds available). When I tried again at an ATM, my ENTIRE account got locked for 24 hours! Called Money Network and they said it's their 'security protocol' - if a transaction gets declined and you don't call them IMMEDIATELY before trying the card again, they automatically lock your account. The worst part? I can't even transfer my unemployment funds to my personal bank account during this 24-hour lockout. I have bills due TODAY and now I'm completely stuck. The rep basically told me 'too bad, wait until tomorrow.' Has anyone else dealt with this ridiculous Money Network security policy? This is the third issue I've had with them since EDD switched from Bank of America. The app constantly locks me out too. What's the point of having unemployment benefits if you can't actually USE them when needed?
Hey everyone, I just finished my 7-day waiting period for my first EDD claim (retail layoff). My UI Online account shows 'paid' status as of yesterday, but nothing has hit my bank account yet. This is my first time on unemployment and I'm getting worried because rent is due in 4 days. How long does it typically take for the money to appear after the waiting period ends and the system shows 'paid'? I chose direct deposit when I set everything up. Should I be concerned or is this normal? Thanks in advance!
UPDATE: Money just hit my account this morning! So it took exactly 3 business days from 'paid' status to bank deposit. Thanks everyone for the help and reassurance! For anyone finding this thread later with the same question - the process seems pretty reliable once your claim is approved and certified correctly.
Awesome that it worked out for you! This is super helpful info for other first-time claimants. The 3 business day timeline from 'paid' status to actual deposit seems to be pretty standard for most banks with direct deposit. Definitely bookmark this process for your future certifications - it gets way less stressful once you know what to expect!
My company is downsizing and I'm getting laid off at the end of the month. They're offering a $5,600 retention bonus if I stay until my final day. I'm planning to apply for unemployment after my last day, but I'm confused about how to handle this bonus when certifying. Do I need to report the retention bonus as income when I apply for benefits? Or is it only regular wages that count? The HR paperwork calls it a 'one-time retention incentive payment' and I don't want to mess up my claim by reporting things incorrectly. Has anyone dealt with retention bonuses while on unemployment?
Thanks everyone for all the helpful info! Sounds like I should definitely report the retention bonus for the week I actually receive it, and expect that I probably won't get benefits for that specific week since the bonus is larger than my weekly benefit would be. At least it won't affect future weeks. I'll make sure to select "bonus pay" on the certification form too.
Just wanted to add that you should also keep documentation of the retention bonus - like the offer letter or email from HR that explains it's a "one-time retention incentive payment." If EDD ever questions it during a review or audit, having that paperwork showing it was specifically a retention bonus (not regular wages or severance) can help clarify the situation. I learned this the hard way when they requested additional documentation about a bonus I received during my claim period last year.
My disability leave has been a rollercoaster, but now my SDI benefits are ending on May 28th. I've been out for almost 5 months for a back injury (warehouse accident), and I just had a really uncomfortable conversation with my supervisor yesterday. Apparently, they've 'restructured' during my absence and strongly hinted they might not have a position for me anymore when I'm cleared to return. I'm honestly panicking because my doctor is only clearing me for light duty work with restrictions, and my employer seems to be using that as an excuse. They kept saying things like "we'll see what's available" and "the business needs have changed." Can I apply for unemployment if they don't take me back? Do I need to wait until they officially say there's no position, or should I apply as soon as my SDI ends? I've never been on unemployment before and have no idea how the transition from disability to UI works. Will there be a gap between benefits? I can't afford to go without income right now with rent already behind.
Regarding recording conversations in California - be very careful here. California is a two-party consent state, meaning both parties must consent to being recorded. Recording without consent is illegal and could create bigger problems for you. Instead, take detailed notes immediately after any conversation, including date, time, who was present, and what was discussed. Send follow-up emails summarizing conversations with phrases like "As we discussed today..." to create a paper trail.
I went through something very similar when transitioning from SDI to UI after a workplace injury. A few additional tips that helped me: 1) Keep your doctor's clearance letter handy - you'll likely need to upload it when applying for UI to show you're able to work with restrictions 2) Start looking for jobs that match your restrictions NOW, even before your SDI ends. Having a record of job search activity can strengthen your UI claim and shows you're genuinely seeking work within your limitations 3) If your employer does offer to bring you back but in a role that doesn't accommodate your restrictions, don't feel pressured to accept it. Refusing unsuitable work due to medical limitations is generally considered valid for UI purposes 4) Consider reaching out to your state's Department of Fair Employment and Housing (DFEH) for guidance on your rights regarding reasonable accommodations - they have free resources and can help you understand if your employer is handling this properly The whole situation is stressful enough without worrying about income gaps. You're taking the right steps by planning ahead. Good luck with everything!
I'm filling out my UI application for the first time since 2021 and I'm stuck on the 'Total Gross Wages' section. The form says to report 'All wages earned, before taxes and deductions, while working for this employer in the past 18 months.' Here's my question - does sick leave pay count as 'wages earned'? For example, if I worked 38 regular hours and took 2 hours of paid sick leave in a week, should I calculate my gross wages based on 38 hours or the full 40? My gut says include everything on my W-2, but I don't want to mess up my claim. Anyone know the right answer?
Here's the technical explanation: The EDD uses a specific definition of "wages" from the California Unemployment Insurance Code (CUIC) Section 926-940. This definition includes ALL compensation for personal services, whether paid as salary, hourly pay, piece work, commissions, sick pay used during employment, etc. The only exceptions are certain specified payments like termination payouts of unused leave, certain pension distributions, and worker's comp. So for your specific example: Yes, include the 2 hours of sick leave with your 38 regular hours because it was USED during employment, not paid out upon termination.
Just wanted to add my experience - I filed my UI claim a few months ago and was also confused about what to include. I ended up calling the EDD helpline (after many attempts) and the rep specifically told me to include ALL forms of paid leave that I actually used during employment - sick leave, vacation days, personal days, etc. She said the key distinction is whether you USED the leave during your employment period or if it was PAID OUT as a lump sum when you left. Used during employment = include it. Paid out at termination = don't include it. Hope this helps clarify things!
Sofia Torres
Just wanted to jump in as someone who's been navigating the EDD system for about 8 months now - this thread is absolutely essential reading for anyone dealing with Money Network! I went through almost the exact same experience as @Camila Castillo early in my claim - card declined at a grocery store (had plenty of funds), tried an ATM without calling first, and BAM! 24-hour lockout right before my car insurance was due. The stress of being completely cut off from your own money when you're already dealing with unemployment is just brutal. What saved me was finding out about that auto-transfer feature that several people mentioned here. Now my benefits hit the Money Network card and automatically transfer to my personal bank within minutes - I literally never have to worry about their broken fraud detection system anymore. It's like the Money Network card doesn't even exist for me now. For anyone still dealing with active lockouts - definitely try calling multiple times like @Camila Castillo did. I had to call 5 different times before I found a supervisor willing to lift my hold early. The phrase "emergency financial hardship" seemed to get their attention more than just saying I needed my money. Also want to echo the Claimyr recommendations - I used it last month when I had certification issues and it's legit. Worth every penny to actually talk to a human at EDD instead of hitting busy signals for hours. Stay strong everyone - this system is broken but there are ways to work around it!
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Liam Cortez
@Sofia Torres Thank you so much for sharing your experience! As someone who s'completely new to this whole system, hearing from people who ve'actually made it through the worst parts gives me hope. Your story about getting locked out right before car insurance was due hits so close to home - that s'exactly the kind of timing nightmare I m'worried about. The auto-transfer setup really does seem like the magic solution based on everyone s'experiences here. I love how you described it as the "Money Network card doesn t'even exist for me now -" that s'exactly the goal! Just treat it like a temporary holding account that money passes through for a few minutes before getting to safety. Your tip about calling 5 different times before finding the right supervisor is both encouraging and frustrating. It s'ridiculous that accessing our own benefits requires that level of persistence, but at least it shows there ARE people willing to help if you keep trying. Definitely noting that emergency "financial hardship phrasing" too - seems like the exact wording really matters with these customer service calls. Thanks for the Claimyr confirmation as well! It s'sad we need paid services to reach government agencies, but honestly worth it if it actually works. This whole thread has been like a masterclass in navigating a broken system - so grateful everyone is sharing real solutions that actually help!
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Javier Torres
This thread has been incredibly eye-opening as someone who just filed for unemployment last week! Reading through everyone's Money Network horror stories is honestly making me reconsider whether I even want to activate the card when it arrives. The fact that @Camila Castillo got locked out for 24 hours just for trying to buy groceries is absolutely insane - and right when bills were due too! That's literally my biggest fear about this whole system. And @Oliver Becker getting locked out THREE times in one month for normal purchases like gas and groceries shows this isn't just isolated incidents, it's a systemic problem. I'm definitely taking notes on all the survival strategies everyone's shared: - Set up auto-transfer to personal bank IMMEDIATELY (thank you @Nia Williams for those step-by-step instructions!) - Save Money Network customer service number and learn the magic phrases ("financial hardship override," "emergency hardship review") - Have documentation ready with specific dollar amounts and deadlines - Be prepared to call multiple times and ask for supervisors The "hot potato" approach from @Zoe Walker is brilliant - get your money OFF that card as fast as humanly possible and pretend it doesn't exist. It's ridiculous that we have to strategize this much just to safely access unemployment benefits, but better to be prepared than learn these lessons the expensive way like so many others have! Also really grateful for the Claimyr recommendations - it's depressing that we need to pay a third party just to reach our own government agency, but if it actually gets you through to a human it sounds worth every penny. This community sharing real solutions is honestly more helpful than anything I've found in official EDD documentation. Thank you all for potentially saving me (and others) from financial disasters!
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