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jus wanna say good luck man. been there with the id.me nightmare... took me almost 3 weeks to get my claim filed because of it. system is broken
UPDATE: The video chat with ID.me referee finally worked! I had to wait about an hour but the person was actually really helpful. They got me verified and I was able to complete my claim online. Thanks everyone for all your suggestions - especially about the video chat option! Now I just have to wait and see if they approve my claim.
So glad you got through the ID.me verification! That's a huge relief. I'm dealing with a similar situation right now and this whole thread has been incredibly helpful. Going to try the video chat option tomorrow. Thanks for updating us on what worked - it gives the rest of us hope that there's actually a way through this mess!
Final update: It took exactly 4 business days for my direct deposit to activate. Just got my first payment directly to my checking account today! For anyone else wondering, the process was pretty straightforward - the Money Network website walks you through it. And yes, I did have to transfer the initial payment from my card separately.
That's awesome that it worked out so smoothly for you! 4 business days is actually pretty reasonable. Quick question for everyone - has anyone had issues with the Money Network website being down or glitchy when trying to set up direct deposit? I'm planning to do this soon and want to know if there are certain times of day that work better or if I should expect any technical difficulties with their site.
I didn't have any issues with the Money Network website when I set mine up, but I did it during regular business hours on a weekday. From what I've heard from others, their site can be slow sometimes during peak hours (like evenings or weekends when more people are trying to access it). I'd recommend doing it mid-morning or early afternoon on a weekday if possible. Also make sure you have all your bank info ready beforehand - routing number, account number, etc. - so you can get through the process quickly without having to navigate away from the page.
@Simon White Thanks for the tip about timing! I ll'definitely plan to do it during business hours. One more question - did you need to verify your bank account somehow, or does the direct deposit just start working once you enter the routing and account numbers? I m'with a smaller credit union so I want to make sure there aren t'any extra verification steps I should expect.
For everyone still searching for an EDD San Jose phone number - I contacted three different local offices and they all said the same thing. Unemployment calls only go through 800-300-5616 or 833-978-8753, both identical lines.
I'm in the same boat here in San Jose! Been calling for weeks thinking there might be a local number. After reading all these responses, it's clear there's no separate EDD San Jose phone number. The timing tips are really helpful though - sounds like early Wednesday mornings around 8am and avoiding the lunch hour blackout are key. Might have to bite the bullet and try one of those callback services since I can't keep taking time off work to call during business hours. Thanks everyone for sharing your experiences!
Welcome to the club! I've been in the same San Jose calling nightmare for months. The Wednesday 8am strategy really does work better - I finally got through last week doing exactly that. Just be prepared to redial 50+ times even on the "good" days. The callback services like Claimyr are honestly worth it if you're working full time. I wasted so much PTO before finally paying for help. Good luck!
I'm telling you, it's a conspiracy to keep us poor and desperate. They make it so hard on purpose so people just give up. Stay strong and keep fighting!
I've been through this exact same situation! The waiting game is absolutely brutal. One thing that worked for me was creating a new email address specifically for unemployment correspondence and then updating my contact info through the online portal. Sometimes their system gets glitchy with certain email providers. Also, try checking if there's a "secure messages" section in your online account - sometimes they send notifications there instead of email. I know it's frustrating, but don't give up! The squeaky wheel gets the grease, so keep being persistent with calls and emails. You've got this! 💪
QuantumQuest
One final tip: If your campaign job pays significantly more than your weekly benefit amount, your weekly certifications might show "excessive earnings" while you're working. This is normal and doesn't impact your ability to collect benefits after the job ends (as long as you're still in your benefit year and have a remaining balance). Also, keep in mind the EDD work search requirement still applies after your campaign job ends - you'll need to look for and document at least 3 job contacts per week. The EDD can request these records even months later, so keep a log of your applications.
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Yuki Yamamoto
•Thanks for the additional info! I'll definitely keep track of my job search activities after the campaign. Really appreciate all the helpful advice from everyone. I feel much more confident about taking this opportunity now without jeopardizing my claim.
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Emma Wilson
I went through this exact situation in 2022 when I worked on a local campaign for 10 weeks while on EDD. Here's what I wish someone had told me upfront: 1. Save EVERY piece of documentation - your offer letter, any emails confirming start/end dates, pay stubs, and especially anything that shows the position was always temporary. 2. When you certify during the campaign, be super specific about your job duties. Write something like "Political campaign field organizer - temporary position through 11/8/2024" rather than just "campaign work." 3. After the campaign ends, if EDD asks why you're no longer working, DO NOT just select "job ended." Choose the most specific option like "temporary/seasonal work completed" or "contract expired" if available. 4. Pro tip: Take a screenshot of your benefit balance before you start working. This helps you track exactly how much you have left when you resume benefits. The good news is political campaigns are pretty standard temporary work, so EDD sees this situation regularly. Just be thorough with documentation and honest about earnings. You've got this!
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