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Just wanted to update everyone - I used that Claimyr service someone mentioned earlier and actually got through to EDD this morning! The representative confirmed it was just a display glitch in their system because of my address change. She fixed it right on the spot, and now all my previous weeks show the correct 'paid' status again. She also noted in my account that this was resolved so it won't affect my new claim next month. Such a relief! If anyone else is experiencing this, definitely try to speak with a rep directly rather than waiting for it to fix itself.
This is exactly what I needed to see! I'm dealing with the same issue right now - updated my address last week and suddenly all my old weeks from my previous claim are showing as disqualified. It's been keeping me up at night worrying they'll want the money back. Reading that Jayden got it resolved so quickly through Claimyr gives me hope. I'm definitely going to try that service tomorrow. Thanks everyone for sharing your experiences - this community is so helpful!
@Drew Hathaway I m'so glad this thread helped ease your worries! I was in the exact same boat as you and Alexis just a few weeks ago. The anxiety of seeing those disqualified "statuses" is terrible, especially when you know you legitimately received and spent that money months ago. Definitely try Claimyr - it seems like it s'been a game changer for people trying to actually reach EDD. Keep us posted on how it goes for you!
@Drew Hathaway You re'definitely not alone in this! I went through the same panic when I saw all my old weeks suddenly marked as disqualified after updating my info. The worst part is that sinking feeling that they might demand repayment for benefits you received months ago and have already spent. But based on what everyone s'shared here, it really does seem to be just a system glitch that happens when you make account changes. The fact that Jayden got it resolved so quickly with one phone call is really reassuring. Good luck with Claimyr tomorrow - hopefully you ll'have the same quick resolution!
Hey Sean! I went through this exact same thing about 6 months ago. After I submitted my questionnaire, it took about 10 days to see the payment hit my account. The key thing is to make sure you didn't miss any follow-up notifications - sometimes they send additional questions or require document uploads that can hold things up. Also, double-check that your bank info is correct in your profile. I'd give it at least 2 weeks before panicking, but definitely keep checking your online portal daily for any updates or action items. Good luck! 🤞
I had a similar issue last month. Turned out my claim had been flagged for review for some reason. Had to wait for them to sort it out on their end. Might be worth checking if there's any messages or alerts on your account page.
I had this exact same issue a few weeks ago! Super frustrating. What worked for me was disabling my browser extensions temporarily (especially ad blockers) and making sure JavaScript was enabled. The EDD website can be really picky about browser settings. Also, if you're using Chrome, try switching to Firefox or vice versa - sometimes one browser just works better with their system. Good luck and don't give up! 🙏
Reality check: I called the EDD phone number 500+ times over 2 weeks and only got through twice. Both times the call dropped after 90+ minutes on hold. Sometimes you need to try alternatives.
Just want to confirm what everyone's saying - 800-300-5616 is the correct EDD phone number for unemployment. I finally got through last week after 3 days of trying. My strategy was calling right at 8:00am sharp and having my finger ready to speed through the menu (1-wait-1-1-***). Still took 45 attempts but I got on hold and actually spoke to someone after waiting about 2 hours. The lunch break thing is real too - complete waste of time calling between 12-1:30pm. If you're getting desperate, the callback services people mention might be worth it, but the free route does work if you're persistent enough.
Aria Park
Just for everyone's reference - if you need your 1099-G from previous years (not just 2024), you can get those online too. They keep them available for at least 5 years. Same location that @profile3 mentioned - at the bottom of the UI Online homepage under Tax Information. If you filed taxes without reporting unemployment in past years, you should file an amended return!
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James Martinez
•wait i got benefits in 2022 but never got a tax form... am i in trouble???
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Aria Park
•You should definitely get that 2022 form and see if you need to amend your return. The IRS does compare EDD-reported payments with what you reported on your tax return, and they can come after you years later for underreported income plus penalties. Better to fix it proactively!
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Ana Erdoğan
For anyone still having trouble finding their 2024 1099-G, I just want to add that if you received benefits from multiple states or had any overpayments that were later recouped, your form might look different than expected. Also, if you moved during the year and changed your address with EDD, double-check that your mailing address is current in case you need them to mail a paper copy. I learned this the hard way when mine got sent to my old apartment! The online version should still be available regardless of address changes though.
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Isabel Vega
•Great point about the address changes! I actually had to deal with this last year when I moved mid-year and forgot to update my info with EDD. Took forever to get my paper form but thankfully the online version was still accessible. Also just want to mention for anyone who might be new to this - make sure you're looking at the CORRECT year on the form when you download it. I almost filed with my 2023 form by mistake because I had both years saved on my computer. Always double check that it says 2024!
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