I had this exact same issue happen to me back in February! My entire January was missing from the payment history tab, and I was so worried my payments would get messed up. But just like others have said, it really is just a display glitch. My payments continued to process normally, and the missing history showed back up about 4 days later. The key thing is to check your certification status on the Home tab - if it says "pending payment" you're all good. I've learned not to stress about the History tab anymore since it seems to have these glitches pretty regularly after they do system maintenance.

This exact same thing happened to me about 3 months ago! Missing payment history for an entire month had me absolutely panicking, especially since I couldn't afford any payment delays. But everyone here is right - it's just a UI glitch that happens after system updates. What helped calm my nerves was logging into my BofA EDD card account and checking that all my previous payments were actually deposited there. The banking records showed everything was fine even when the EDD website was acting up. Your payments should process normally regardless of what the History tab shows. I'd definitely recommend checking your card/bank account as a backup way to verify your payment record while waiting for the display issue to fix itself.

I'm dealing with EDD right now for a totally different issue (certification problems), but I've learned that persistence is key. The system is overwhelmed and understaffed. For updating phone numbers specifically, I found out they have a dedicated Identity Alert section you can call at 866-401-2849, which sometimes has shorter wait times than the main line. Might be worth trying that number too.

Just checking back - were you able to get this resolved? The secure message option or the alternate phone number might be your best bets if you're still stuck.

I had a similar situation last month. Won my appeal but my money got stuck in the system. I waited two weeks and nothing happened, so I called them. Turns out they needed me to verify my identity AGAIN even though I'd already done it through ID.me. Such a headache. But after I called and sorted it out, the money was in my account within 48 hours. I wasted days trying to call the regular number without getting through. The trick is calling right when they open at 8am, but even then it's a mess. My sister told me about this service called Claimyr that got her through to an EDD agent without the endless waiting and busy signals. It worked for me too - check out their demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The website is claimyr.com. Way better than spending all day hitting redial!

Congrats on winning your appeal! I just went through this exact same situation a few weeks ago. After my appeal was approved, it took about 6 business days for the money to hit my account. The key thing is to make sure you don't have any outstanding certifications or verification requirements that could hold things up. A couple things that helped me: First, I logged into UI Online every day to check if there were any new messages or required actions. Second, I made sure my direct deposit info was still valid (banks sometimes change routing numbers). And third, when the payments did come through, they were split by certification period like others mentioned - so don't worry if you see multiple smaller deposits instead of one big lump sum. The waiting is nerve-wracking after such a long appeal process, but you're almost there! Keep checking your account daily and the status should change from "appeal pending" to "paid" before the money actually appears in your bank.

For anyone who might be reading this thread in the future, I wanted to share a quick tip that helped me when I was in a similar situation. If you're having trouble finding the "File a Claim" option on the main EDD website, sometimes it helps to clear your browser's cache and cookies first. I was getting redirected to weird pages and the navigation wasn't showing up properly until I did this. Also, if you're on mobile, the desktop version of the site tends to work better for filing new claims - the mobile version can be pretty buggy. Just switch to "Desktop Site" in your mobile browser settings before starting the application process. Hope this helps someone avoid the headaches I went through!

Just wanted to chime in as someone who went through this exact same frustration a few months ago! The UI Online dashboard is SO misleading - it really does feel like there should be a "File New Claim" button right there on the main page. I spent literally hours clicking through every menu thinking I was missing something obvious. The fact that you have to go to a completely different part of the EDD website to start a new claim is just terrible user experience design. I'm glad you found the solution through this thread! One additional tip - after you file your new claim, it usually takes about 2-3 weeks to get your first certification notice, so don't panic if you don't hear anything immediately. The waiting is the worst part but it's normal processing time.

did u check ur SDI Online account? sometimes it will show if they recieved part B even if they havent processed it yet

UPDATE REQUEST: Did you get this resolved? I'm curious because I'm about to file my own SDI claim and want to learn from your experience!