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Congratulations on your new job! I'm in a very similar boat - just started a new position this week after 3.5 months of unemployment. Reading through all these responses has been incredibly helpful and reassuring. I had the exact same worry about whether there was some formal cancellation process I was missing. It's such a relief to see the consensus from everyone who's been through this: just complete that final certification with accurate work reporting, then stop certifying. One thing I'm curious about - for those who've done this before, roughly how long did it take for your UI Online account to show that your claim was inactive after you stopped certifying? I know it doesn't really matter functionally since we're not certifying anymore, but I'm the type who likes to see confirmation that everything processed correctly. Thanks to everyone for creating such a thorough and helpful discussion. This community has been invaluable during the job search, and it's great to see people continuing to help each other navigate these final steps. Best of luck to everyone who's transitioning back to work!
Congratulations on your new job as well! From my experience, it took about 2-3 weeks for my UI Online account to reflect the inactive status after I stopped certifying. The account didn't show anything dramatic - it just stopped showing new certification periods to complete, and the claim balance remained the same from my last certification. What I found helpful was that even though the claim shows as "inactive" in the system, all your previous certification history and claim details remain visible, which was reassuring to see that everything was properly documented. The transition is pretty seamless from a system perspective. I totally understand wanting that confirmation - I checked my account probably more times than necessary in those first few weeks! But everything processed exactly as everyone described. It's great to see so many people sharing their experiences here to help others navigate this final step with confidence.
Congratulations on the new job! This thread has been incredibly helpful - I'm actually in a similar situation myself. Just started a new position last week after 2 months of unemployment and was having the exact same concerns about whether I needed to formally cancel my claim. Reading everyone's experiences here has been so reassuring. It sounds like the process really is as simple as completing that final certification with accurate work reporting and then just stopping. I was definitely overthinking it and worried I'd miss some crucial step. One thing I appreciate about this discussion is how many people have emphasized the importance of reporting that partial week correctly - calculating earnings based on hourly rate × hours worked even before receiving the first paycheck. That's something I might not have thought about without seeing it mentioned multiple times here. Thanks to everyone who shared their experiences, especially those who mentioned checking their accounts weeks later to confirm everything processed correctly. It's those little details that really help ease the anxiety of navigating these systems. This community has been such a valuable resource throughout the whole unemployment experience!
I went through almost the exact same situation last year and wanted to share what worked for me. The key thing that helped was getting very specific about the timeline and quarter usage in my appeal. When I appealed, I created a simple chart showing: - My previous claim dates and which quarters were used for that claim - My new claim filing date - The base period quarters for the new claim - Which specific quarters had earnings that weren't previously used The appeals judge appreciated having it laid out clearly. It sounds like you're on the right track understanding that your Jan-Mar 2024 earnings were likely in the lag quarter for your previous claim. Also, don't stress too much about the interviewer hanging up on you - I've found that the appeals process is much more thorough and fair than the initial phone interviews. The judges actually know the regulations inside and out. One tip: when you get your denial letter, look for the specific denial code. That will tell you exactly what rule they're citing, which makes it easier to craft your appeal argument. Good luck!
This is such great advice! Creating a timeline chart is brilliant - I'm definitely going to do that. I've been so overwhelmed trying to explain this verbally but having it visual would make so much more sense. Did you include actual dollar amounts from each quarter in your chart, or just whether there were earnings or not? I want to make sure I include the right level of detail without overwhelming the judge with too much information.
This is such a frustrating situation, but you're not alone! I went through something very similar and the key thing that helped me was understanding that EDD's automated system and their phone reps often don't communicate well with each other. The fact that the system initially calculated $580/week based on your Jan-Mar 2024 earnings is actually a really good sign - it means those earnings ARE in your base period and the system recognized them as valid. The interviewer seems to have gotten confused about which quarters were already used in your previous claim. Here's what I'd recommend while you wait for the denial letter: 1. Gather all documentation from your Jan-Mar 2024 employment (pay stubs, W-2, etc.) 2. Try to get records showing when your previous UI claim started (to prove the lag quarter issue) 3. Document everything from your phone interviews - dates, times, what was said The appeals process is definitely your best bet here. The judges understand these complex base period situations much better than the front-line staff. I've seen people win appeals in situations exactly like yours where the initial system calculation was correct but got overturned by a confused interviewer. Don't let them discourage you - if the computer said you qualified initially, there's probably a good reason for that!
I'm going through this exact same anxiety right now! Had my eligibility interview 4 days ago and have been frantically checking both my UI Online account and mailbox multiple times per day. Reading everyone's experiences here is actually really helpful - sounds like I need to stop obsessing over the online portal and focus on watching for mail. The part about EDD potentially backdating letters is terrifying though. I'm going to make absolutely sure my address is correct in my account and maybe even put in a mail hold at the post office so nothing gets missed or returned. Has anyone here had experience with what happens if you miss the appeal deadline because of mail issues? I'm wondering if there's any recourse if the letter gets lost or delayed. This whole process is so stressful - the uncertainty is almost worse than just getting bad news!
I totally understand that anxiety - the waiting is brutal! From everything I'm reading here, it sounds like focusing on mail is definitely the right approach. Regarding missing appeal deadlines due to mail issues, there is something called "good cause" that can sometimes extend deadlines if you can prove the delay wasn't your fault (like if you have documentation that mail was returned or delayed). But it's definitely better to avoid that situation entirely. Your idea about putting a mail hold is smart - that way you can pick up mail directly and won't have to worry about delivery issues. Hang in there, hopefully you'll get good news!
I'm dealing with this exact situation right now too! Had my eligibility interview 5 days ago and the uncertainty is driving me crazy. Based on everyone's responses here, it's clear that mail is the ONLY reliable way to find out about denials - the online system is basically useless for this. What's really helpful from reading all these experiences is understanding the timeline (7-14 business days seems to be the norm) and that the letters are often dated a few days before you actually receive them. I'm definitely going to double-check my mailing address in my account right now and maybe even contact my local post office to make sure there are no delivery issues. The tip about calling EDD after about a week to ask if "a letter has been mailed" is genius - at least then you know to watch extra carefully even if they can't tell you the actual decision. Thanks everyone for sharing your experiences, it's making this waiting period a little more bearable knowing what to expect!
my brother says if u press 2-4-1-3 instead of going thru the normal menu u get to a different department but they can still see ur payment info. ive never tried it tho
That doesn't work anymore. They changed the phone tree about 3 months ago. Now if you try to use those old shortcuts it just bounces you back to the main menu or worse, disconnects you. I've tried EVERY combination possible. The only thing that consistently works is calling at exactly 8:01am (not 8:00 - the system is still booting up) or using one of those paid services that connect you. Everything else is just wasting your time.
@Omar Zaki is right about those shortcuts not working anymore. I tried the 2-4-1-3 trick last week and it just hung up on me. The phone system changes are so frustrating! I ve'had the best luck calling right at 8:01am like Omar mentioned, though even that only works maybe 1 out of 10 times. At least now I know about the system-wide payment delays from @CosmicCaptain - that takes some of the stress off waiting for my payment to come through.
Just wanted to add my experience as someone who went through this exact same confusion last week! The automated phone questions are definitely just identity verification - I was terrified I was accidentally filing a new claim too. What helped me was writing down my SSN and PIN before calling so I could answer quickly without second-guessing myself. One tip that worked for me: if you get disconnected (which happens A LOT), don't immediately call back. Wait about 10-15 minutes because their system seems to temporarily block numbers that call too frequently. I learned this the hard way after getting auto-disconnected 8 times in a row. Also regarding your payment timing concerns - with the system delays @CosmicCaptain mentioned, you might want to check your UI Online account daily rather than relying on phone updates. Sometimes the website shows payment status changes before the phone reps even know about them. Hang in there, the waiting is the worst part but your payment will come through!
GalacticGuru
Just wanted to add my experience as someone who went through this exact situation about 6 months ago. I was working part-time at a retail store while keeping my EDD claim open from my previous office job. My manager got the same letter and was convinced it meant the store would have to pay my unemployment benefits somehow. I ended up printing out some information from the EDD website about how the system works and showed her that only the "base period employer" (my old job) gets charged for benefits. The letter she received was just asking her to verify my employment status and wages - basically confirming I was being honest about my earnings when I certified. It took about a week for her to calm down about it, but once she understood the process, she was actually supportive of me keeping the claim active as a safety net. The whole thing resolved smoothly and didn't affect my job at all. Your boss will probably feel much better once she understands what's actually happening!
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Santiago Martinez
•That's really encouraging to hear! It sounds like your manager had the exact same reaction as my boss. I like the idea of printing out official EDD information to show her - having something in writing from the actual agency would probably be more convincing than just me explaining it. Did you find any specific pages on the EDD website that were particularly helpful for explaining this to your manager?
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Victoria Stark
I'm dealing with a similar situation right now! My boss at the restaurant where I work part-time got an EDD notice last week and immediately called me into the office thinking she was going to get charged for my benefits. I had to explain that I'm still on claim from my previous job at a marketing company, not from her restaurant. What really helped was showing her the exact wording on the EDD form - it clearly states they're just verifying current employment information, not assigning any charges to her business. I also pointed out that the benefits are based on wages from my "base period" which was entirely from my old job, so her business has zero financial liability. The key thing I learned is that a lot of small business owners have never dealt with this before and automatically assume any government notice means they owe money or did something wrong. Once I walked her through how the system actually works, she was totally fine with it. Now she even asks how my job search is going! Keep being transparent about your earnings when you certify - that's the most important part. Your boss will calm down once she understands the process.
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