Anyone else feel like we need to start a support group for people traumatized by EDD? 😅 We could call it "EDD Survivors Anonymous

I've been fighting with EDD for 3 months now and I'm about ready to lose my mind. The worst part is when you finally get through after hours of calling, they tell you they need to "escalate" your case and then you never hear back. It's like they're running some kind of cruel social experiment to see how much we can take before we break. Has anyone had success with filing complaints with the state ombudsman? I'm running out of options here and honestly considering just moving to a different state at this point. 😭

lol good luck. EDD is where dreams go to die 💀

Just wanted to add that if you're more comfortable reading in Spanish, the EDD website also has a Spanish version (edd.ca.gov/es). You can navigate through most of the initial application process online in Spanish, which might help you prepare better before you call. Also, don't be discouraged if your English isn't perfect - the reps are used to helping people with different language levels and they're generally pretty patient. You got this! 💪

This is such a common concern and totally understandable! I had the exact same panic when I received an unexpected Money Network card about 8 months ago. Like others have mentioned, it's almost certainly just an automatic replacement since your old card is expiring next month. What really helped put my mind at ease was calling Money Network directly (using the number from my old card, not any new paperwork) and they confirmed it was just a routine replacement. The customer service rep explained that they automatically mail new cards 30-45 days before expiration to prevent any service interruption. The fact that you checked UI Online and saw no new claims is the biggest indicator that this isn't fraud-related. When fraudulent claims are filed, they typically show up in your account history right away. I do wish Money Network would include a clearer explanation letter saying "This is your replacement card for the one expiring on [date]" - it would save so many people from this worry! But you can definitely breathe easy knowing this is standard procedure.

This exact thing happened to me about 6 months ago and I had the same panic! I hadn't used EDD benefits in over a year and suddenly got a new Money Network card out of nowhere. After checking my UI Online account (like you did) and seeing no new activity, I realized my old card was about to expire. Money Network automatically sends replacement cards about 30-45 days before your current one expires, but they're terrible at explaining this clearly. It's really frustrating because it causes unnecessary anxiety for so many people. Since you've confirmed there are no new claims in UI Online and your old card expires next month, you can be confident this is just a routine replacement. The timing matches perfectly with their standard procedure. If you want extra peace of mind, you can always call Money Network using the number on your old card to verify, but based on everything you've described, you're totally fine! They really need to include a clear "REPLACEMENT CARD" notice on the envelope to prevent this confusion in the future.

Just went through this same confusion when I started my claim a few months ago! The key thing to remember is that your certification schedule is locked in from your first certification - so if you certified on a Sunday, you'll always certify every other Sunday after that. The payment timing can vary slightly (I usually get mine on Tuesday or Wednesday), but the certification date never changes. One tip that really helped me: download the EDD mobile app if you haven't already. It sends you push notifications when it's time to certify, which is super convenient. Also, if you ever need to check your payment history or see exactly when your next certification is due, it's all right there in your UI Online account under "Claim History" and "Payment Activity." The first few cycles feel confusing but you'll have it figured out in no time!

I totally get the confusion! When I first started my EDD claim, I spent way too much time trying to figure out the timing. Here's what I learned after a few months: your certification schedule is set in stone from day one - every other Sunday, no exceptions. The payment usually hits 2-3 business days after you certify, so if you certify Sunday morning, expect it Tuesday or Wednesday. One thing that really helped me was setting up direct deposit instead of using the debit card - it seemed to arrive a bit more consistently. Also, don't stress if your payment is a day or two off from what you expect, especially around holidays or weekends. The system is actually pretty reliable once you get into the groove. Pro tip: I keep a simple note in my phone with my certification dates for the next few months so I never have to wonder "is this my week?" You'll have it down pat after your third or fourth cycle!

Thanks everyone for the advice. I think I'm going to document everything about how this job was misrepresented and the issues I'm having. I'll try addressing it with my manager first to see if things improve, and keep all communication in writing. If I do end up quitting, at least I'll have some documentation for the eligibility interview. I really appreciate all the responses.

Just wanted to add that timing matters too. The fact that you've only been there a week or two might actually work in your favor if you can show the job was seriously misrepresented. EDD looks at whether you had a reasonable opportunity to evaluate the position before accepting it. If they told you one thing in the interview and the reality is completely different, that's stronger evidence of misrepresentation than if you stayed for months before complaining. Also, keep track of any health impacts - if the stress or conditions are affecting your physical/mental health, get that documented by a doctor. Medical evidence can be really powerful in these cases.