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That's awesome! Thanks for updating us. This is exactly why being proactive pays off with EDD issues.
So glad to hear you got it resolved! This is such a common issue and your experience will definitely help others who find themselves in the same situation. The key takeaways seem to be: document everything, be proactive in contacting EDD to explain the situation, and don't panic if they call outside their scheduled window - it happens all the time and doesn't automatically disqualify you. Thanks for sharing the update and showing that persistence pays off with EDD!
This whole thread has been so helpful! I'm in a similar boat - got an interview scheduled for next week and I'm already worried they'll call outside the window while I'm at work. It's reassuring to know that missing their call due to their scheduling issues doesn't automatically disqualify you. @ecd9d80a64f2 thanks for sharing your experience and the update - it gives me hope that EDD can actually be reasonable when you explain the situation properly!
I'm going through an EDD appeal right now too, and one thing I wish someone had told me earlier is to keep detailed records of EVERYTHING. I mean everything - phone calls, emails, dates you submitted documents, even the time you spent on hold. It's been super helpful when I've had to reference specific interactions with EDD. Also, if you haven't already, consider reaching out to your local Assembly member's office. They often have caseworkers who can help navigate EDD issues. Mine was able to get some movement on my case when I was stuck. Stay strong, the process is frustrating but you've got this! 💪
This is such solid advice! I never thought about contacting my Assembly member's office - that's genius. I've been struggling to get any movement on my case for weeks. Do you just call their main office and ask to speak with someone about EDD issues, or is there a specific department I should ask for? Also, totally agree on keeping detailed records. I started doing that after my first frustrating call with EDD and it's already saved me so much hassle. Thanks for sharing your experience!
@Natasha Orlova Yes, just call their main office and tell them you need help with an EDD case! Most Assembly offices have staff specifically trained to handle constituent services like this. They ll'usually ask for some basic info about your situation and then assign a caseworker to follow up. It s'a free service too, which is awesome. The key is to be persistent but polite - they deal with a lot of EDD cases so they know the system pretty well. Hope this helps and good luck with your appeal!
Just went through this whole process myself and finally got my appeal approved last month! One thing that really helped me was creating a timeline of events leading up to my claim denial. I wrote down dates, what happened, who I spoke with, etc. It made it SO much easier to present my case clearly during the hearing. Also, if you're feeling overwhelmed, don't be afraid to ask for help - there are legal aid organizations that offer free assistance with EDD appeals. I used one and they helped me organize my evidence and even did a practice run of the hearing with me. The whole thing took about 3 months from start to finish, but it was worth it to get those back payments. Hang in there, you've got this! 🙏
Congratulations on winning your appeal! That's so encouraging to hear. I'm definitely going to look into those legal aid organizations - I had no idea that was even an option. Creating a timeline is brilliant too, I've been struggling to organize all the details in my head but writing it down chronologically makes so much sense. Three months sounds long but honestly not as bad as I was expecting. Did you have to do anything special to get your back payments processed, or did they just automatically start coming through after the decision?
One more important tip about Money Network direct deposit: if you've previously had your tax refund direct deposited to a bank account, make sure you're using the exact same name format and account information for your EDD direct deposit. The verification system sometimes cross-checks against your IRS information, and if there are discrepancies (even minor ones like using a middle initial in one system but not the other), it can flag your account for manual review, which delays payment. This is especially important if you've changed banks recently or if your name has any possible variations (hyphenated names, suffixes, etc.).
Just wanted to add my experience as someone who recently went through this same decision process. I started with the Money Network card because I was nervous about giving my bank info to another system, but after 2 weeks I switched to direct deposit and I'm so glad I did. The card itself worked fine for purchases, but I had issues with ATM withdrawals - some machines would charge extra fees that weren't clearly disclosed, and one time an ATM glitched and I had to wait 3 days for them to credit back my money. Plus their mobile app is pretty clunky compared to my regular bank's app. With direct deposit, the money just shows up in my account like any other deposit and I can use my regular debit card, Zelle, online banking, etc. Much simpler. The only downside is you do have to wait for the first payment cycle to kick in, but after that it's smooth sailing. @Rajiv Kumar since you mentioned rent coming up soon, I'd definitely recommend direct deposit for the faster processing time that others mentioned. Good luck!
Yes, I've had multiple EDD employees hang up on me too! It's incredibly frustrating when you've been waiting for hours just to get disconnected. I've found that sometimes calling early in the morning (like right when they open at 8am) gives you a better chance of reaching someone who's less overwhelmed. Also, I always try to stay calm and polite even when I'm angry - some reps seem more willing to help when you're not yelling at them (though I totally understand the urge to!). Has anyone else noticed certain times of day work better for getting through?
That's really good advice about calling right at 8am! I've been trying random times throughout the day and getting nowhere. The staying calm part is so hard though - by the time you finally get through after hours of trying, you're already frustrated before you even start talking to them. But you're absolutely right that being polite probably helps your case. I'm going to try the early morning strategy tomorrow and see if that works better than my usual afternoon attempts.
Yes, this has happened to me multiple times! It's so frustrating because you spend literally hours trying to get through, and then when you finally do, they just hang up without warning. I've had reps hang up when I asked to speak to a supervisor, when I questioned why my claim was taking so long, and once even when I was just trying to verify my identity. It feels like they have zero accountability. I've started taking notes of every call - the time, the rep's name if they give it, and what happened - just in case I need to escalate this somewhere. Has anyone had success filing complaints about this behavior?
That's a really smart idea to document everything! I wish I had started doing that from the beginning. I've also had reps hang up when asking basic questions about my claim status. One thing I learned recently is that you can actually file complaints through the EDD website under their "Contact EDD" section - there's a specific form for reporting poor customer service. I filed one last month after a particularly rude rep hung up on me, and while I haven't heard back yet, at least there's a paper trail. It's ridiculous that we even have to deal with this when we're already stressed about our benefits.
QuantumQuester
Just want to echo what others have said about getting proper documentation from your attorney and EDD. I went through a similar situation about 18 months ago - workers comp settlement while collecting UI benefits. The key is transparency and proper categorization. My settlement was $22K and my attorney made sure it was clearly broken down: 70% permanent disability, 25% future medical costs, and only 5% for temporary disability/wage replacement. I reported only the wage replacement portion during my certifications and had no issues with EDD. One tip that helped me: when I called EDD (using that Claimyr service someone mentioned - it really does work), I asked them to put a note in my file explaining the situation before the settlement was finalized. That way there was a paper trail showing I was being proactive about reporting properly. The worst thing you can do is not report it at all and hope they don't find out - they WILL find out eventually and the penalties are brutal. Better to over-communicate than under-report. Good luck with your settlement!
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Diego Vargas
•This is exactly the kind of detailed guidance I was hoping to find! Thank you for sharing your experience with the breakdown percentages - that gives me a concrete example to discuss with my attorney. I really like your tip about asking EDD to put a note in my file beforehand. That seems like a smart way to show I'm being proactive and transparent about the whole situation. I'm definitely going to try that Claimyr service to get through to them. Did you have any issues with EDD questioning the percentage breakdown, or did they accept your attorney's categorization without problems?
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Ben Cooper
I'm dealing with a similar situation right now - been on UI for about 3 months and have a workers comp case pending from an injury at my previous job. From everything I've read here and researched, it really comes down to how the settlement is structured and documented. Here's what I've learned: make sure your attorney clearly separates the settlement into categories (permanent disability vs wage replacement vs medical costs). Only the wage replacement portion typically needs to be reported to EDD. I'd strongly recommend getting written guidance from EDD BEFORE accepting any settlement. Document everything - save emails, take notes during phone calls with dates/times/names. This protects you if there are any questions later. Also, keep in mind that even with a settlement, you still need to be able and available for work to maintain UI eligibility. Make sure your injury doesn't prevent you from accepting suitable employment. The stories here about people getting penalized for not reporting are scary, but it seems like most of those cases involved people who either didn't report at all or had settlements that were clearly for wage replacement. If your settlement is properly structured for permanent disability/injury compensation, you should be okay.
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