California Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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I had a similar issue with my zip code error during certification. You'll need to contact EDD directly to get this corrected - they can update your address information in their system. When you call, have your Social Security number and claim details ready. The zip code error won't automatically disqualify your backdated claim, but it does need to be fixed to ensure your payments are processed correctly. You might also want to check if you can update your address through your online EDD account first before calling, as sometimes minor address corrections can be made there.

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@Max Knight Thanks for the helpful advice! I m'dealing with a similar situation right now. Did you have any luck getting through to EDD by phone? I ve'been trying for days but keep getting the busy signal or automated message saying to call back later. Also, do you remember if there was a specific department or extension that handles address corrections? I want to make sure I m'prepared when I finally get through to someone.

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I'm so sorry you're going through this stress - I was in the exact same position last fall when my benefits ran out. The uncertainty is absolutely terrifying, especially with rent costs being what they are. One resource I haven't seen mentioned yet is reaching out to your former employer's HR department. Some companies offer outplacement services or career transition assistance even after layoffs, and they might know about local resources or have connections that could help. It's worth a quick email or call. Also, while you're exploring all these other options, don't forget to check with your local food banks. Many have expanded their services and some even offer job search assistance or know about emergency financial aid programs in your area. The combination approach seems to work best from what I've seen - apply for CalFresh and any emergency assistance immediately, research the training benefits program as a medium-term solution, and keep networking aggressively for your next role. The waiting periods for everything are brutal, but having multiple applications in the pipeline helps reduce the anxiety. You mentioned you've applied to 40 jobs already - that's impressive dedication. Make sure you're tracking all of those details because if you do end up qualifying for a new claim later or get approved for training benefits, they'll want to see that job search activity. Hang in there - this is definitely one of the hardest parts of the whole unemployment experience, but you're not alone and there are still options to explore.

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That's a really good point about reaching out to your former employer's HR! I never would have thought of that. I was laid off from a pretty large company so they might actually have some resources I don't know about. The food bank suggestion is practical too - I've been so focused on the financial benefits that I wasn't thinking about other ways to reduce expenses. Your point about tracking job search details is super important - I've been kind of sloppy with my record keeping and need to get more organized about that ASAP. Thanks for the encouragement and reminder that this is temporary, even though it definitely doesn't feel that way right now!

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I've been following this thread closely since I'm in almost the exact same situation - my benefits end next week and I've been losing sleep over it. Thank you all for sharing such detailed and practical advice! One thing I wanted to add that helped me this week: if you're struggling to get through to EDD by phone, try calling right at 8 AM when they open. I called at exactly 8:00 AM on Tuesday and got through in about 45 minutes instead of the usual hours-long wait or busy signals. The rep I spoke with was actually really helpful and walked me through the difference between extensions (which don't exist anymore) and filing a new claim after your benefit year ends. Also, for anyone looking into the California Training Benefits program - I found a really helpful PDF on the EDD website that lists all the approved training providers by county. Search for "CTB approved training providers" and it should come up. It's way more comprehensive than I expected and includes online programs, community college courses, and even some bootcamps. The stress is real but reading everyone's success stories and actionable advice here has given me hope that there are still paths forward. We've got this!

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Wow, what a rollercoaster! I'm so relieved to hear you got everything sorted out. I'm actually dealing with a similar lockout issue right now - my account got flagged after I moved and tried to update my address. Been stuck for 2 weeks unable to certify. I'm definitely going to try both the technical support line (1-833-978-2511) and the Claimyr service. Quick question though - when you called the tech support line, did they ask for any specific verification documents or just the usual SSN/personal info? I want to make sure I have everything ready before I call. This thread has been incredibly helpful!

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@Freya Larsen I went through the exact same thing when I moved last year! Address changes definitely trigger their security system. Just wanted to add that you should also have your original claim confirmation number handy if you still have it - they sometimes ask for that during verification. Also, if you re'using Claimyr, make sure your phone has good reception because they ll'call you back pretty quickly once they get through. I was in the middle of something and almost missed their callback! Really hope one of these methods works for you. This thread shows there are actually several ways to solve this problem, which is reassuring.

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@Freya Larsen I m'jumping in because I just went through this nightmare myself! Address updates are such a pain with EDD s'security system. One thing that really helped me was writing down all my info before calling - not just current address but the EXACT way I originally entered it in the system including (any abbreviations like St "vs" Street ".")Sometimes their system is picky about formatting. Also, if you have any mail from EDD from before the address change, bring that with you when you call - they might ask for a confirmation number from an old notice. The tech support line worked for me on the third try, but I also had Claimyr running as backup. Don t'give up - there are definitely ways to fix this!

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I'm new to this community but going through the exact same nightmare right now! My UI Online account got locked 3 weeks ago after what I think was a failed login attempt, and I've been stuck in certification limbo ever since. Reading through this thread gives me so much hope - I had no idea there was a separate technical support line (1-833-978-2511) or services like Claimyr that could help. I've been banging my head against the wall calling the main EDD number dozens of times with no luck. @CosmicCommander your success story is exactly what I needed to hear today! I'm definitely going to try both the tech support line and contact my assembly member tomorrow. Quick question for anyone who's been through this - should I be worried about my claim getting closed if I've missed 3 certification periods? I'm terrified they're going to cancel everything and make me reapply. Thanks everyone for sharing your experiences - this community is a lifesaver!

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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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Hi Arnel! I went through a similar situation with documentation issues. Since you now have the birth certificate they originally requested, I'd recommend trying to resubmit it directly through your account online first before going the route. Sometimes they'll accept updated documentation without needing a formal appeal. If that doesn't work, definitely call them - appeals can take 2-3 months while a simple document resubmission might resolve it much faster. The key is getting through to someone who can manually review your case. Good luck!

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@Dylan Cooper This is really helpful advice! I m'actually dealing with a similar documentation issue right now. Did you end up having to call or were you able to resubmit through the online portal? I m'wondering if there s'a specific section in the online account where you can upload additional documents after a denial. Also, how long did it take for them to review your resubmitted documents? I ve'been waiting almost 6 weeks now and getting pretty anxious about the whole process.

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Don't forget to certify for benefits as soon as they tell you to, even while waiting for the new award letter! I made that mistake and it delayed everything by another 2 weeks. The system is frustrating but at least you're making progress!

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Thanks for the reminder! I'll make sure to certify on time. Looks like my first certification will be due this Sunday.

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Congratulations on getting through to EDD and getting this resolved! Your experience is going to be really helpful for other seasonal workers who run into the same issue. It's frustrating that EDD doesn't automatically check for the Alternate Base Period eligibility - seems like they should at least mention it when someone gets a $0 award. Thanks for sharing the update and I hope your new award letter comes through quickly!

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