


Ask the community...
I'm new to this community and currently dealing with a very similar appeal situation! My portal updated last week showing mixed results - some weeks as PAID and others showing excessive earnings. I was completely panicking thinking I'd have to repay benefits, but reading through everyone's explanations here has been such a huge relief. It's so frustrating how EDD's portal just changes without any clear explanation of what it means. I've been trying to call for almost two weeks now with absolutely no luck getting through. The automated system just hangs up on me every time! Based on what everyone is saying, it sounds like I should just wait for the official determination letter rather than stress about the portal updates. The fact that 'excessive earnings' doesn't mean overpayment is honestly life-changing news for my anxiety levels right now. Thank you all for sharing your experiences - it really helps to know others have successfully navigated this confusing process!
Welcome to the community! I just joined recently and went through almost the exact same experience - the mixed portal results with no explanation are so stressful! I was also panicking about potential overpayments until I found this thread. It's amazing how much clearer everything becomes when you understand that 'excessive earnings' just means you made too much that week to qualify, but since you never got paid for those weeks anyway, there's nothing to repay. The automated phone system hanging up is the worst - I think we've all been through that frustration! Definitely wait for the determination letter like everyone suggests. It's such a relief to find a community where people actually understand what we're going through with EDD's confusing system!
I'm new to this community and just went through almost the exact same situation! My EDD appeal results came back mixed about two weeks ago - some weeks showing PAID and others showing excessive earnings. I was initially terrified about potential overpayments, but after reading through all these helpful responses, I finally understand the difference. The 'excessive earnings' designation simply means you earned more than your weekly benefit amount during those specific weeks, so you weren't eligible for benefits. Since EDD never paid you for those weeks in the first place, there's absolutely nothing to repay. It's completely different from an actual overpayment situation. For the weeks showing as PAID, that's great news! It means the appeal judge reviewed your case and determined you were wrongfully denied benefits. In my experience, those payments processed to my EDD debit card about 8 business days after the status changed in the portal. I know the waiting is stressful, especially when you can't get through to EDD by phone (I tried for literally two weeks straight!), but the official determination letter really does explain everything clearly when it arrives. Hang in there - it sounds like your appeal was largely successful!
Thank you so much for sharing your experience! I'm also new here and just going through my first EDD appeal situation. It's incredibly reassuring to hear from someone who recently went through the same mixed results. The 8 business day timeline for payments is really helpful to know - I've been checking my debit card obsessively! I had no idea that 'excessive earnings' was different from overpayments until I found this community. The two weeks of trying to call EDD sounds exactly like what I'm experiencing right now. It's so frustrating how their system updates without any explanation, leaving us all to figure it out ourselves. Really grateful for communities like this where people actually help each other understand these confusing processes!
Update: I was able to use Claimyr this morning and got through to EDD in about 15 minutes! The rep was actually really helpful and rescheduled my interview for next week when I'm off work. She also said I should absolutely respond to the overpayment notice separately by the deadline. For the hostile workplace documentation, I'm gathering all my emails to management and texts from coworkers who witnessed the incidents. Thanks everyone for your help - I was really panicking about this!
Great update! So glad you got through and rescheduled - missing that interview would have been a nightmare. Just a heads up for your hostile workplace interview: they'll likely ask very specific questions about what steps you took to address the issues before quitting, so make sure you have those emails to district management ready. Also, if you have any documentation of how the hostile environment affected your work performance or mental health, that can help strengthen your case. Good luck with the new job and the interview!
That's such a relief that you got it rescheduled! I'm new to this whole process but have been following your situation since I might be facing something similar with my own workplace issues. Quick question - when you talked to the EDD rep through Claimyr, did they mention anything about how detailed your documentation needs to be for the hostile workplace claim? I'm trying to figure out if screenshots of text messages and witness statements would be enough, or if I need more formal documentation.
tell him 2 check his inbox on UI online too, sometimes they send notices there that u miss and that can delay payment
Glad to see your fiancé's payment went through! Just wanted to add for anyone else reading this - seasonal workers should also keep track of their total weeks paid on their current claim. If you exhaust your regular UI benefits during the benefit year, you might be eligible for extensions depending on the unemployment rate in your area. Also, if you're in construction like your fiancé, make sure to report any union dues or other work-related expenses when you certify - sometimes people forget about those deductions. The EDD customer service is definitely hit or miss, but the UI Online portal is usually pretty reliable for checking payment status and managing your claim.
This is really useful info, thanks! I didn't know about the union dues thing - I'll make sure he reports those if he has any when he goes back to work. Also good to know about potential extensions if he runs out of regular benefits. Seasonal work is so unpredictable, it's helpful to know all the options.
This is exactly why I always keep the Money Network customer service number saved in my phone now! I learned the hard way after my card got frozen during a grocery shopping trip and I had no way to pay. One tip that worked for me when calling their support line - if you get stuck in the automated system, try saying "representative" or "agent" repeatedly instead of just pressing 0. Sometimes their voice recognition will transfer you faster than the number options. Also, if anyone is still having trouble reaching them, try calling early in the morning (like 7-8 AM) - the wait times are usually much shorter then.
That's a great tip about calling early in the morning! I wish I had known that when I was stuck in their phone system for hours. The "representative" voice command trick is really smart too - I only knew about pressing 0 repeatedly. I'm definitely saving their number in my phone now after going through this whole ordeal. It's scary how quickly you can lose access to your benefits money without any warning. Thanks for sharing these practical tips that actually work!
This is such an important thread for anyone using EDD Money Network cards! I had a very similar experience a few months ago where my card suddenly stopped working at ATMs. Like others mentioned, it turned out to be a fraud freeze, but what made it worse was that I didn't even know Money Network had a customer service number at first - I was trying to contact EDD directly which was impossible. One thing I learned that might help others: if you're traveling or know you'll be using your card somewhere new, you can actually notify Money Network ahead of time to prevent fraud alerts. I found this out after the fact, but now I always call them before going out of town. Also, keeping a small backup emergency fund in a regular bank account (even just $50-100) can be a lifesaver when these card freezes happen unexpectedly. The direct deposit suggestion from @Nia Harris is definitely the way to go long-term, but for anyone who needs to stick with the card, just know that these fraud freezes are more common than you'd think!
@Victoria Stark This is such helpful advice about notifying Money Network before traveling! I wish I had known about that option earlier. The backup emergency fund idea is really smart too - even a small amount in a regular bank account could have saved me so much stress when my card got frozen. I m'definitely going to set that up now. It s'crazy how these fraud systems are supposed to protect us but end up causing so much panic when you can t'access your own money. Thanks for sharing your experience - this whole thread has been a real eye-opener about how to better manage these EDD card issues!
Brianna Muhammad
This thread is so timely for me! I'm actually on my very last week of benefits and just certified yesterday evening. After reading everyone's experiences here, I feel much more prepared for what to expect. It sounds like the key takeaway is that final payments can take 2-3 days instead of the usual 1-2 days, but as long as the UI Online status shows "paid," the money will definitely come through. I really appreciate everyone sharing their actual timelines - it's so much more helpful than the generic info on the EDD website. I'm bookmarking this thread and will definitely update if I experience any delays with my final payment. The Claimyr recommendation is also gold - I had no idea there were services to help skip those insane EDD hold times. Thanks to this community for always having each other's backs during these stressful times!
0 coins
Nia Davis
•This community really is amazing for navigating EDD! I just went through my final certification a few weeks ago and had the exact same experience - that extra day or two of waiting was nerve-wracking even though logically I knew it would come through. One thing I'll add is that after your final payment processes, don't be surprised if you don't get any official "your claim is closed" notification. Mine just quietly ended and I stopped receiving the certification emails. It felt a bit anticlimactic after months of the routine! But yeah, definitely keep this thread handy for peace of mind during those final weeks. Good luck with your last payment!
0 coins
Talia Klein
This whole thread has been incredibly helpful! I'm currently in the middle of my claim and seeing everyone's experiences with final payments is really valuable information for when I get there. It's reassuring to know that the 2-3 day delay for final payments is normal and that the "paid" status in UI Online is the reliable indicator to trust. The Claimyr recommendation keeps coming up too - I'm definitely going to remember that for future reference since I've already experienced those brutal EDD hold times firsthand. Thanks to everyone for sharing their real experiences and timelines. This community is such a lifesaver for navigating all the EDD quirks and uncertainties!
0 coins
Rami Samuels
•Totally agree with you! I'm also mid-claim and this thread has been such a goldmine of practical information. It's amazing how much more you learn from real community experiences versus the official EDD resources. The consistent pattern everyone's describing - that extra processing time for final payments but reliable delivery once it shows "paid" - really takes the guesswork out of what to expect. And yes, the Claimyr mentions throughout this thread have me convinced it's worth looking into if I ever need to actually reach EDD by phone. Thanks to everyone who took the time to share their experiences here - it makes such a difference for those of us still working through our claims!
0 coins