To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
Don't worry too much about the zip code error! Usually when there's a mismatch like that, the system will either reject the and ask you to resubmit with the correct information, or it might just flag it for review. I'd recommend calling EDD as soon as possible to let them know about the mistake - it's better to be proactive about it. You can also try logging back into your account to see if there's an option to correct or resubmit your certification. Keep records of when you submitted it and what the error was, just in case you need to reference it later.
@Royal_GM_Mark gave great advice! I had a similar issue a few months back where I accidentally put my old zip code on my certification. The system didn't automatically reject it, but it did cause a delay in my payment processing. I called EDD right away and they were able to make a note on my account about the error. The representative told me that small mistakes like zip codes usually don't disqualify you, but it's definitely better to report it yourself rather than wait for them to catch it during review. It took about an extra week for my payment to come through, but everything worked out fine in the end!
I made a similar mistake last year with my address information on a certification! From my experience, the EDD system is usually pretty forgiving with minor clerical errors like zip codes. What happened in my case was that my payment got held up for about 2 weeks while they did a verification review. I ended up having to submit some documents to confirm my actual address, but once I did that, they released all my pending payments. The key is definitely to contact them proactively like others have mentioned - it shows good faith and can help speed up the resolution process. Also, make sure your address is correct in your main account profile, as they'll cross-reference that during the review.
@Emma Morales thanks for sharing your experience! It s'really reassuring to hear that EDD was able to release all your pending payments once the address verification was complete. I m'curious - what kind of documents did they ask you to submit for the address verification? I want to make sure I have everything ready just in case they ask me for the same thing. Also, did you have to resubmit your or did they just process the original one with the corrected information?
I had the exact same thing happen to me about 6 months ago! I accidentally used my previous zip code when I moved and didn't update it in time for my certification. What I learned is that it's really important to contact them ASAP like others mentioned. In my case, I called the EDD phone line (which took forever to get through) and explained the situation. The representative was actually pretty understanding and said these kinds of mistakes happen all the time. They put a note on my account and had me email a copy of a utility bill showing my correct address. The whole process delayed my payment by about 10 days, but I did get everything I was owed. The sooner you reach out, the better - don't wait for them to contact you about the discrepancy!
@Amina Diallo this is really helpful to know! I m'in a similar situation right now and was worried about how long it might take to resolve. When you say it took forever "to" get through on the phone, do you have any tips for the best times to call? I ve'been trying for days but keep getting the busy signal or getting disconnected. Also, did you have to submit any other documents besides the utility bill, or was that sufficient for them to verify your address? I want to make sure I have everything ready when I finally do get through to someone.
Don't panic! I made this exact mistake about 3 months ago when I accidentally used my old zip code from before I moved. Here's what happened and what you should do: First, try logging back into your UI Online account to see if you can spot any error messages or if there's an option to correct the submission. Sometimes the system will flag it immediately. If not, definitely call EDD right away - I know the phone lines are terrible, but it's worth the wait. When I called, they told me that zip code errors are super common and usually just trigger a manual review rather than an outright rejection. In my case, they had me email a recent utility bill or bank statement showing my correct address, and they processed my payment about a week later than normal. The important thing is to be proactive about it - they appreciate when people call to report their own mistakes rather than trying to hide them. Keep trying to get through on the phone and have your confirmation number from the ready when you do!
Tom Maxon
I found a way to solve reaching a human at unemployment, watch this: https://www.youtube.com/watch?v=EesolXHisM8
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Takila Smith
It probably be kicked out and ask u to submit another
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Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Royal_GM_Mark
Don't worry too much about the zip code error! Usually when there's a mismatch like that, the system will either reject the and ask you to resubmit with the correct information, or it might just flag it for review. I'd recommend calling EDD as soon as possible to let them know about the mistake - it's better to be proactive about it. You can also try logging back into your account to see if there's an option to correct or resubmit your certification. Keep records of when you submitted it and what the error was, just in case you need to reference it later.
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Fatima Al-Maktoum
•@Royal_GM_Mark gave great advice! I had a similar issue a few months back where I accidentally put my old zip code on my certification. The system didn't automatically reject it, but it did cause a delay in my payment processing. I called EDD right away and they were able to make a note on my account about the error. The representative told me that small mistakes like zip codes usually don't disqualify you, but it's definitely better to report it yourself rather than wait for them to catch it during review. It took about an extra week for my payment to come through, but everything worked out fine in the end!
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Emma Morales
I made a similar mistake last year with my address information on a certification! From my experience, the EDD system is usually pretty forgiving with minor clerical errors like zip codes. What happened in my case was that my payment got held up for about 2 weeks while they did a verification review. I ended up having to submit some documents to confirm my actual address, but once I did that, they released all my pending payments. The key is definitely to contact them proactively like others have mentioned - it shows good faith and can help speed up the resolution process. Also, make sure your address is correct in your main account profile, as they'll cross-reference that during the review.
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Isabella Russo
•@Emma Morales thanks for sharing your experience! It s'really reassuring to hear that EDD was able to release all your pending payments once the address verification was complete. I m'curious - what kind of documents did they ask you to submit for the address verification? I want to make sure I have everything ready just in case they ask me for the same thing. Also, did you have to resubmit your or did they just process the original one with the corrected information?
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Amina Diallo
I had the exact same thing happen to me about 6 months ago! I accidentally used my previous zip code when I moved and didn't update it in time for my certification. What I learned is that it's really important to contact them ASAP like others mentioned. In my case, I called the EDD phone line (which took forever to get through) and explained the situation. The representative was actually pretty understanding and said these kinds of mistakes happen all the time. They put a note on my account and had me email a copy of a utility bill showing my correct address. The whole process delayed my payment by about 10 days, but I did get everything I was owed. The sooner you reach out, the better - don't wait for them to contact you about the discrepancy!
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Isabella Silva
•@Amina Diallo this is really helpful to know! I m'in a similar situation right now and was worried about how long it might take to resolve. When you say it took forever "to" get through on the phone, do you have any tips for the best times to call? I ve'been trying for days but keep getting the busy signal or getting disconnected. Also, did you have to submit any other documents besides the utility bill, or was that sufficient for them to verify your address? I want to make sure I have everything ready when I finally do get through to someone.
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Eve Freeman
Don't panic! I made this exact mistake about 3 months ago when I accidentally used my old zip code from before I moved. Here's what happened and what you should do: First, try logging back into your UI Online account to see if you can spot any error messages or if there's an option to correct the submission. Sometimes the system will flag it immediately. If not, definitely call EDD right away - I know the phone lines are terrible, but it's worth the wait. When I called, they told me that zip code errors are super common and usually just trigger a manual review rather than an outright rejection. In my case, they had me email a recent utility bill or bank statement showing my correct address, and they processed my payment about a week later than normal. The important thing is to be proactive about it - they appreciate when people call to report their own mistakes rather than trying to hide them. Keep trying to get through on the phone and have your confirmation number from the ready when you do!
0 coins