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Freya Andersen

EDD: Checked wrong box on continued certification form. How to fix?

I messed up and checked the wrong box on my continued certification form. Has anyone else done this? What should I do to fix it?

Ugh, I've been there. It's such a pain when you make a small mistake like that. Have you tried calling the EDD to explain the situation? They might be able to help you correct it.

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I tried calling but the wait times are insane. I've been on hold for hours and still can't get through 😫

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Pro tip: call right when they open. I usually have better luck getting through early in the morning.

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Early morning calls are hit or miss for me. Sometimes I get lucky, other times it's just as bad 🤷‍♂️

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Has anyone else tried this?

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20 bucks? Thats kinda steep for something that should be free...

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I get the skepticism, but it honestly saved me so much time and frustration. Worth every penny imo

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How long did it take for them to call you back?

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It took about 2 hours for me, but I've heard it can vary. Still way better than being stuck on hold all day!

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Here's what you need to do to fix a mistake on your continued certification form: 1. Try to contact EDD immediately. The sooner, the better. 2. Prepare a written statement explaining your mistake in detail. 3. If you can't get through by phone, send a message through your UI Online account. 4. Keep records of all your attempts to contact them. 5. If possible, submit any supporting documents that prove the correct information. 6. Be patient but persistent. It might take time, but they should be able to correct it. Remember, mistakes happen. The important thing is to address it promptly and honestly. Good luck!

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Thank you so much for this detailed response! I'll definitely follow these steps. 🙏

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This is great advice. I'd add that if you still can't get through after a few days, try contacting your local assembly member's office. They can sometimes help expedite EDD issues.

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lol welcome to the club. EDD's system is a joke. I swear they make it confusing on purpose 🤡

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Have you tried checking if there's an option to amend your certification online? Sometimes you can make small corrections without having to call.

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I looked but couldn't find anything like that. Maybe I'm just missing it?

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Hmm, it might depend on how recently you submitted the form. If it's not there, calling is probably your best bet. Hang in there!

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Ive been dealing with edd for months now and let me tell you. its a nightmare. good luck getting this fixed quickly

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Same here. It's like they're playing whack-a-mole with our claims 😤

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Quick question - how long ago did you submit the form? If it's within 14 days, you might have an easier time getting it corrected.

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It was just yesterday actually. Does that make a difference?

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Oh that's great news! Yeah, the sooner you catch these things, the easier they are to fix. Definitely try to get through to them ASAP!

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I had a similar issue a few months ago! Don't panic - it's more common than you think. Here's what worked for me: I sent a message through the UI Online portal explaining exactly what happened and what the correct answer should have been. Include your certification date and which question you answered incorrectly. It took about a week, but they corrected it without any issues. Also, screenshot everything for your records. The key is being proactive and honest about the mistake. They deal with these mix-ups all the time, so they have processes in place to fix them.

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