EDD: Checked wrong box on continued certification form. How to fix?
I messed up and checked the wrong box on my continued certification form. Has anyone else done this? What should I do to fix it?
28 comments
I messed up and checked the wrong box on my continued certification form. Has anyone else done this? What should I do to fix it?
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28 comments


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Eduardo Silva
Ugh, I've been there. It's such a pain when you make a small mistake like that. Have you tried calling the EDD to explain the situation? They might be able to help you correct it.
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Freya Andersen
•I tried calling but the wait times are insane. I've been on hold for hours and still can't get through 😫
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Leila Haddad
•Pro tip: call right when they open. I usually have better luck getting through early in the morning.
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Emma Johnson
•Early morning calls are hit or miss for me. Sometimes I get lucky, other times it's just as bad 🤷♂️
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Ravi Patel
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Astrid Bergström
•Sounds too good to be true. Has anyone else tried this?
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PixelPrincess
•20 bucks? Thats kinda steep for something that should be free...
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Ravi Patel
•I get the skepticism, but it honestly saved me so much time and frustration. Worth every penny imo
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Omar Farouk
•How long did it take for them to call you back?
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Ravi Patel
•It took about 2 hours for me, but I've heard it can vary. Still way better than being stuck on hold all day!
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Chloe Martin
Here's what you need to do to fix a mistake on your continued certification form: 1. Try to contact EDD immediately. The sooner, the better. 2. Prepare a written statement explaining your mistake in detail. 3. If you can't get through by phone, send a message through your UI Online account. 4. Keep records of all your attempts to contact them. 5. If possible, submit any supporting documents that prove the correct information. 6. Be patient but persistent. It might take time, but they should be able to correct it. Remember, mistakes happen. The important thing is to address it promptly and honestly. Good luck!
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Freya Andersen
•Thank you so much for this detailed response! I'll definitely follow these steps. 🙏
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Diego Fernández
•This is great advice. I'd add that if you still can't get through after a few days, try contacting your local assembly member's office. They can sometimes help expedite EDD issues.
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Anastasia Kuznetsov
lol welcome to the club. EDD's system is a joke. I swear they make it confusing on purpose 🤡
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Sean Fitzgerald
Have you tried checking if there's an option to amend your certification online? Sometimes you can make small corrections without having to call.
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Freya Andersen
•I looked but couldn't find anything like that. Maybe I'm just missing it?
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Sean Fitzgerald
•Hmm, it might depend on how recently you submitted the form. If it's not there, calling is probably your best bet. Hang in there!
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Zara Khan
Ive been dealing with edd for months now and let me tell you. its a nightmare. good luck getting this fixed quickly
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MoonlightSonata
•Same here. It's like they're playing whack-a-mole with our claims 😤
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Mateo Gonzalez
Quick question - how long ago did you submit the form? If it's within 14 days, you might have an easier time getting it corrected.
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Freya Andersen
•It was just yesterday actually. Does that make a difference?
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Mateo Gonzalez
•Oh that's great news! Yeah, the sooner you catch these things, the easier they are to fix. Definitely try to get through to them ASAP!
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Luca Greco
I had a similar issue a few months ago! Don't panic - it's more common than you think. Here's what worked for me: I sent a message through the UI Online portal explaining exactly what happened and what the correct answer should have been. Include your certification date and which question you answered incorrectly. It took about a week, but they corrected it without any issues. Also, screenshot everything for your records. The key is being proactive and honest about the mistake. They deal with these mix-ups all the time, so they have processes in place to fix them.
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Dylan Hughes
•This is super helpful! I'm definitely going to try the UI Online portal message approach. A week turnaround sounds way better than being stuck on hold forever. Did you have to provide any additional documentation when you messaged them, or was the explanation enough?
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Anastasia Ivanova
•@Luca Greco This is exactly the kind of advice I was hoping for! Thank you so much for sharing your experience. I feel way less stressed now knowing this is fixable. I m'going to send that message through UI Online today and make sure to be super detailed about what happened. Really appreciate you taking the time to help! 🙏
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Alejandro Castro
Don't stress too much about this! I made the exact same mistake last year and was convinced I'd ruined everything. Here's what I learned: document everything you do to try to fix it - dates you called, messages sent, etc. This creates a paper trail that shows you're trying to resolve it in good faith. Also, if you do get through to someone on the phone, ask for a reference number for your call and the agent's name/ID. That way if you need to call back, you can reference the previous conversation. The system definitely has flaws, but they're usually pretty reasonable about honest mistakes if you're upfront about it. You've got this!
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Monique Byrd
•This is such solid advice! I especially like the tip about getting a reference number and agent details - I never would have thought of that but it makes total sense. It's really reassuring to hear from people who've actually been through this and came out okay on the other side. Makes me feel like I'm not the first person to make this kind of mistake and definitely won't be the last! Thanks for sharing your experience and the encouragement 😊
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Seraphina Delan
I went through this exact same situation a couple months ago and honestly, it was way less scary than I thought it would be! The messaging system through UI Online is definitely your best bet - I got a response within 5 business days and they fixed it without any hassle. Just make sure to be really specific about which question you answered wrong and what the correct answer should have been. Also include your certification week ending date. I was worried they'd think I was trying to commit fraud or something, but the rep who responded was totally understanding and said these kinds of mix-ups happen all the time. The whole thing was resolved without affecting my payments at all. You caught it quickly which is great - that definitely works in your favor!
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