Money Network debit card website suddenly blocked - 'service not available' error

its prolly just maintenance. try again tomorrow. happens to me all the time with those stupid edd systems lol

This happened to me last month! The error message is sometimes triggered by the Money Network's security system if there's any change in your connection. Try these steps: 1. Clear your browser cache and cookies completely 2. Try using a different browser (Firefox instead of Chrome, etc.) 3. Make sure you're not using a VPN or proxy service 4. If possible, try from a different internet connection (like your phone's hotspot) If none of those work, you'll need to call Money Network directly at 1-866-320-8699. Be prepared to verify your identity with several security questions.

THE MONEY NETWORK WEBSITE IS GARBAGE!!!! I've dealt with this same error message THREE TIMES since January 2025. It's not your device or your fault - their security system is overly aggressive and flags normal logins as suspicious. Sometimes they even block entire zip codes or ISPs!!! The EDD needs to dump them and go back to Bank of America cards or just use direct deposit for everyone.

If changing browsers didn't work, another option is to call Money Network's automated phone system to check your balance and even transfer funds to your bank account. The number is 1-866-320-8699 - just follow the prompts. I use it when I can't access the website and it works fine most of the time. Also, for future reference, I'd recommend setting up direct deposit if possible. You can change your payment preference in your UI Online account under "Payment Method." Direct deposit eliminates all these Money Network card hassles!

When I was collecting unemployment in February, I had a similar problem but it was because my IP address changed (got a new router). I called Money Network's customer service but kept getting the "high call volume" message and never got through after trying for 3 days straight. I finally used Claimyr to reach an EDD agent who connected me directly to Money Network's dedicated EDD line. Worked amazingly well - the Claimyr service calls EDD for you and holds your place in line, then calls you when an agent is available. Check out their demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km or go to claimyr.com. Saved me hours of frustration!

my cousin's wife works for money network and she told me they were updating security after some hacking attempts last month. lots of ppl gettin that error message right now. they're fixing it but taking forever cuz government contract lol. try using ur phone instead of computer maybe??

For anyone still following this thread, I wanted to add some helpful information. Money Network has confirmed they've implemented new security protocols in April 2025 that can sometimes trigger these access errors. They recommend: 1. Ensuring your browser is updated to the latest version 2. Disabling any ad blockers or privacy extensions when accessing their site 3. Registering your device through their enhanced security portal You can also request a one-time security bypass by calling their verification team at 1-866-320-8699 and selecting option 3, then 2, then 1 from the menu. Just be prepared to verify your identity with information from your EDD claim. Hope this helps anyone still experiencing issues!

I had this exact same issue last week! What worked for me was actually logging out of ALL banking websites first, then clearing my entire browser history (not just cache), restarting my computer, and then trying again. Something about having multiple financial sites open at once was triggering their security system. Also make sure you're typing the URL directly instead of clicking saved bookmarks - sometimes the saved links get flagged as suspicious. If you're still having trouble, try accessing it from an incognito/private browsing window. The Money Network security is super finicky but these steps usually work!

I've been dealing with Money Network issues for months now and here's what I've learned from trial and error: their system has gotten SUPER sensitive since they updated their fraud detection. A few things that have worked for me when I get that "service not available" message: 1. Use a wired internet connection instead of WiFi if possible - their system sometimes flags wireless connections as "unstable" 2. Make sure your computer's date/time is set correctly - sounds weird but it matters for their security checks 3. Don't use autofill for your login info, type everything manually 4. If you've moved recently or your ISP changed your IP address, you might need to call and update your "registered location" The most frustrating part is they never tell you WHY you're blocked, just that generic error message. I keep a backup plan now - I have the Money Network mobile app AND I know the phone system menu by heart (1-866-320-8699, press 1, then 2, then enter your card number). It's not ideal but at least I can always check my balance and transfer funds even when the website is being difficult. Hope this helps someone avoid the panic I went through the first time this happened!

I just went through this exact same nightmare two weeks ago! The "service not available" error is so vague and unhelpful. What finally worked for me was a combination of things: I cleared ALL my browser data (cookies, cache, stored passwords, everything), then used a different device entirely (borrowed my sister's laptop), and made sure I wasn't connected to any VPN. Turns out their system had somehow flagged my usual setup as suspicious even though nothing had changed on my end. The really annoying part is that Money Network's customer service couldn't even tell me WHY I was blocked - they just kept saying "security reasons" and told me to try the website again in 24-48 hours. Luckily the phone system (1-866-320-8699) worked fine for checking my balance and doing transfers while I waited for the website issue to resolve itself. For anyone still struggling with this, I'd also recommend trying to access the site at different times of day. I noticed I had better luck logging in during off-peak hours (like early morning or late evening) when their servers probably aren't as overloaded. The whole Money Network system seems held together with digital duct tape honestly! 😤

I just dealt with this same error message last month and it was driving me crazy! After trying everything else, what finally worked for me was completely uninstalling and reinstalling my browser. Sounds extreme but apparently some browser extensions or corrupted data can trigger their overly sensitive security system. Also, if you're using any password managers or autofill features, try disabling those temporarily when logging into Money Network. Their system seems to flag automated form filling as suspicious activity. I know it's a pain to type everything manually, but it's better than being locked out when you need to pay bills! One more thing - if you have multiple tabs open with other financial sites (like your bank or credit card accounts), close those first before trying to access Money Network. Their fraud detection apparently gets paranoid when it sees you're logged into multiple financial services at once. The whole system is ridiculous but at least there are workarounds! Hope this helps and you get access back soon! 🤞

I've been dealing with Money Network access issues on and off for the past year and I think I've figured out their security system's quirks. Here's what works consistently for me: First, try the "nuclear option" - completely sign out of EVERYTHING (Gmail, Facebook, any other accounts), close ALL browser tabs, restart your router AND your computer, then try accessing Money Network as the very first website you visit. Sounds overkill but their system seems to get confused by any "digital footprint" from other sites. If that doesn't work, the issue might be your ISP. I discovered that some internet providers (especially smaller local ones) get temporarily blacklisted by Money Network's fraud detection. You can test this by trying to log in using your phone's mobile data instead of your home WiFi - if it works on mobile data, that confirms it's an ISP issue. Last resort that's worked for me twice: create a completely new user profile in your browser (not just incognito mode, but an actual new browser profile). This gives you a totally clean slate that Money Network's system won't recognize as "suspicious." The whole system is absolutely ridiculous and EDD really needs to find a better payment solution, but these workarounds have saved me multiple times when I needed emergency access to my funds! 💪

I'm so glad I found this thread! I've been having the exact same "service not available" error for the past week and was starting to panic about accessing my benefits. Reading through everyone's solutions, it sounds like Money Network's security system is just incredibly broken and overly sensitive. I'm going to try the browser switching trick first since that worked for @Natasha Romanova, and if that doesn't work I'll move on to some of the more advanced solutions like the "nuclear option" @Miguel Harvey described. It's absolutely insane that we need to become IT troubleshooting experts just to access our own money! Has anyone had success getting EDD to acknowledge how problematic Money Network has become? It feels like they just ignore all the complaints about these access issues. At this point I'm seriously considering switching to direct deposit just to avoid dealing with this terrible card system altogether. Thank you all for sharing your actual working solutions instead of just complaining - this community is more helpful than Money Network's customer service! 🙏

I just went through this exact same issue yesterday and what finally worked for me was a combination of several suggestions from this thread. First I tried switching from Chrome to Edge (similar to the Firefox solution that worked for @Natasha Romanova) but that didn't help. Then I followed @Miguel Harvey's "nuclear option" - signed out of everything, restarted my router, cleared all browser data, and tried Money Network as the first site I visited. Still nothing! What FINALLY did the trick was @Fiona Sand's tip about using a wired connection instead of WiFi. I plugged an ethernet cable into my laptop and boom - logged right in! Apparently their fraud detection really does flag wireless connections as suspicious. It's absolutely ridiculous that we have to jump through these hoops just to access our own benefits, but at least there are solutions thanks to this amazing community sharing real fixes instead of the useless "try again later" advice from customer service. For anyone still struggling: try the wired connection approach if you haven't already. It seems like such a random fix but Money Network's security system is clearly broken in weird ways. Also keeping that phone backup number handy (1-866-320-8699) has been a lifesaver when the website inevitably acts up again! 🙄

I just wanted to share another potential solution that worked for me when I had this same "service not available" error last week. After trying most of the browser-based fixes mentioned here without success, I discovered that my antivirus software (McAfee) was actually blocking some of Money Network's security scripts in the background. I temporarily disabled my antivirus firewall for just long enough to log in successfully, then immediately re-enabled it. Apparently some antivirus programs flag Money Network's enhanced security protocols as potentially suspicious and block them silently without any notification. You might also want to check if you have any browser security extensions like uBlock Origin or Ghostery that could be interfering with their login process. Also, I noticed that Money Network seems to work better on weekdays during business hours versus evenings and weekends - probably less server load during those times as @Emma Davis mentioned. If you're still having issues after trying the other solutions, it might be worth attempting to log in during different parts of the day. This whole situation really highlights how unreliable the Money Network system is. I'm seriously considering switching to direct deposit after reading everyone's experiences here. Thanks to everyone for sharing actual working solutions instead of just venting frustration!

I've been following this thread closely because I'm dealing with the exact same "service not available" error right now! It's honestly amazing how many different solutions everyone has found - it really shows just how broken Money Network's security system is when there are like 15 different workarounds needed. I'm going to start with the simple browser switch that worked for @Natasha Romanova, then try the wired connection fix from @Landon Morgan if that doesn't work. The antivirus interference issue that @Malik Johnson mentioned is really eye-opening too - I have Norton running and never thought it could be silently blocking Money Network's scripts. What's really frustrating is that Money Network and EDD act like these issues don't exist, but clearly tons of people are struggling with the same problems. This community thread has been more helpful than any official customer service! I'm definitely going to bookmark all these solutions and that backup phone number (1-866-320-8699) because it seems like this is an ongoing issue that keeps happening to people. Has anyone successfully gotten through to EDD to complain about how unreliable Money Network has become? It feels like they need to hear from more people about these widespread access problems, but I'm not holding my breath that they'll actually do anything about it. 😤

I've been dealing with similar Money Network access issues for months now and want to add one more solution that's worked for me multiple times. If you're still getting the "service not available" error after trying all the browser fixes, check if your computer's DNS settings are using your ISP's default servers. I switched to using Google's public DNS (8.8.8.8 and 8.8.4.4) or Cloudflare's (1.1.1.1) and that resolved the issue immediately. Apparently some ISP DNS servers get flagged by Money Network's overly paranoid security system. You can change this in your network adapter settings or router configuration. Also, I've noticed that if you get locked out, waiting exactly 24 hours before trying again seems to work better than repeatedly attempting to log in. Their system appears to have some kind of "cooldown period" that gets extended if you keep trying too soon. It's absolutely insane that we need to become network engineers just to access our unemployment benefits, but hopefully this helps someone avoid the panic and frustration I went through! Keep that backup phone number handy (1-866-320-8699) - it's been a lifesaver when all else fails.