Lost EDD account number - how to recover or contact someone at EDD?
I lost access to my EDD account number and I'm not sure how to get it back. Has anyone else dealt with this? I've been trying to call them but it's impossible to get through. Any advice on how to recover my account number or speak to someone at EDD?
23 comments


Tom Maxon
I found a way to solve EDD account number recovery issues, watch this: https://www.youtube.com/watch?v=zoZn4pfdI3E
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Dylan Mitchell
Ugh, I feel your pain. EDD's phone system is a nightmare. I spent weeks trying to get through. Have you tried checking your email for any old correspondence from them? Sometimes they include your account number in those.
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Fatima Al-Suwaidi
•Thanks for the suggestion. I've already checked my emails but no luck 😞 It's so frustrating!
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Sofia Morales
•Pro tip: search your email for 'EDD' AND 'account'. That's how I found mine buried in an old message.
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Fatima Al-Suwaidi
•Oh, that's smart! I'll give it a try. fingers crossed 🤞
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Dmitry Popov
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/0UZGuPWGErg
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Ava Garcia
•Sounds too good to be true. Is this legit?
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Dmitry Popov
•I was skeptical too, but it actually worked for me. Saved me hours of frustration.
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StarSailor}
•20 bucks? thats highway robbery 🤡
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Dmitry Popov
•I get it, but tbh after wasting days trying to get through, it was worth every penny to me.
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Miguel Silva
Have you tried going to an EDD office in person? Sometimes face-to-face is the only way to get things done with these bureaucrats.
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Zainab Ismail
omg i'm in the same boat. been trying to get my account number for WEEKS. edd's website is trash and their phone lines are always busy. this system is so broken 😤
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Connor O'Neill
•Preach! 🙌 The whole system needs an overhaul.
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Yara Nassar
Here's what you need to do to recover your EDD account number: 1. Check all your old emails and physical mail from EDD. They usually include your account number in correspondence. 2. If you can't find it, try logging into UI Online with your social security number and the rest of your info. Sometimes you can view your account number there. 3. If that doesn't work, you'll need to contact EDD directly. Try these methods: - Use the 'Contact Us' form on the EDD website - Call early in the morning right when they open (best chance to get through) - Use a third-party service to wait on hold for you (costs money but saves time) - Visit an EDD office in person if possible 4. When you do get your account number, store it somewhere safe for future reference! Hope this helps. The system is frustrating, but don't give up!
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Fatima Al-Suwaidi
•Wow, thank you so much for this detailed response! I'll work through these steps and hopefully get it sorted.
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Keisha Robinson
•This is gold 💯 Saving this for future reference!
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GalaxyGuardian
have u tried turning it off and on again? 🤣 jk jk. but srsly, EDD needs to get their act together
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Paolo Ricci
I heard they're updating their systems soon. Maybe wait a few weeks and try again? Might save you some headache.
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Amina Toure
•Source? Haven't seen anything about system updates.
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Paolo Ricci
•Just something I heard from a friend who works there. Could be wrong tho, my bad if so.
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Miranda Singer
I went through this exact same nightmare last month! What finally worked for me was calling the 1-800-300-5616 number repeatedly using redial until I got through (took about 200+ attempts over 3 days). When I finally got a human, they were able to look up my account number using my SSN and date of birth. Another trick - try calling right at 8am when they open, that's when you have the best shot. Also keep any old benefit payment stubs or mail from EDD as backup - your account number is usually printed on those documents. Don't give up, it's incredibly frustrating but you'll get there!
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Yara Sayegh
•200+ attempts?! That's insane but honestly not surprising with EDD. Thanks for sharing the specific number and timing tip - I'm definitely going to try calling right at 8am tomorrow. Did you have to wait on hold for a long time once you actually got through?
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Ruby Garcia
Another option that worked for me - try using the EDD's "Ask EDD" feature on their website. I know it sounds basic, but I submitted a request explaining I lost my account number and needed help recovering it. They actually responded within a week with instructions on how to verify my identity and get my account number back. It's not as fast as calling, but it's way less stressful than sitting on hold for hours. Also, if you have any old tax documents (like your 1099-G from previous years), your account number might be on there too. Worth checking!
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