I got a "Call in Notice" for my SDI on 9-16-24  thru  9-26-24 & they gave me a specific number to call. It was an office number.  So I have called 6 times a day for an entire week, this person has a voice-mail that is full, but it allows me to leave my cell number via sms message. I have not heard anything back. Is there another number or another way to get this resolved quickly, because I have not been paid anymore or my SDI now for almost 3 weeks now.

I found a way to solve SDI Call-in Notice payment delays, watch this: https://www.youtube.com/watch?v=Nmr6wDXlTaQ

Definitely use Claimyr.com — this website has a calling app that calls the SDI line for you and reaches a live person then forwards the agent to your phone. You talk directly to an agent with a few hours (or sooner !

I'm sorry to hear you're dealing with this frustrating situation. Three weeks without payment is really tough. Have you tried calling the main SDI number (1-800-480-3287) instead of just the specific office number they gave you? Sometimes the main line can help or transfer you to someone who can assist. You might also try calling first thing in the morning when they open - that's often when you have the best chance of getting through. Another option is to contact your local assembly member's office - they often have staff who can help constituents with EDD/SDI issues. Hang in there, and I hope you get this resolved soon.

This is such a frustrating situation - I can't imagine going 3 weeks without payment while dealing with a full voicemail system. In addition to the great suggestions already mentioned, you might want to try filing a complaint with the EDD Customer Service line at 1-800-300-5616. They have a formal complaint process that can sometimes escalate your case. Also, if you have access to your UI Online account, check if there are any pending issues or required documents that might be holding up your payments. Sometimes there are additional steps needed that aren't clearly communicated. I've also heard that calling exactly at 8:00 AM when they open gives you the best shot at getting through before the lines get jammed. Keep detailed records of all your attempts to contact them - dates, times, confirmation numbers if any. This documentation could be crucial if you need to escalate further. Stay persistent, and don't give up!

I'm so sorry you're going through this - 3 weeks without payment is absolutely unacceptable, especially when you're following their instructions and calling the number they provided. Here are a few additional strategies that have worked for others in similar situations: 1. Try calling the SDI main line at 1-800-480-3287 early in the morning (right at 8 AM) or during lunch hours when call volume might be lower. 2. Contact your state assemblyperson's office - they have constituent services that can often intervene with EDD/SDI issues and get faster results than calling directly. 3. Consider reaching out to local disability advocacy organizations or legal aid societies - they sometimes have direct contacts within the system. 4. Document everything - keep a log of every call, the full voicemail situation, and how long you've been without payment. This creates a paper trail if you need to escalate. 5. If you're on social media, sometimes posting about the situation and tagging @CA_EDD can get attention (though this shouldn't be necessary). The system is clearly broken when someone following proper procedures can't get basic assistance. Don't give up - you deserve to receive the benefits you're entitled to. Keep pushing through every available channel until someone helps you.

Timothy, I completely understand your frustration - being without SDI payments for 3 weeks while following their procedures is absolutely maddening. I went through something similar last year and here's what finally worked for me: Try calling the SDI Technical Unit directly at 1-800-480-3287, press 1 for disability, then 6 for technical issues. This line sometimes has shorter wait times than the main number. Also, if you haven't already, log into your SDI Online account to check if there are any flags or required documents that might be holding up your claim - sometimes there are issues that don't get communicated via the call-in notice. Another strategy that helped me was calling the main EDD office and asking to speak with a supervisor about the unresponsive office number you were given - they can sometimes bypass the local office and handle your call-in requirement directly. The fact that their voicemail is full for an entire week is unacceptable and shows a systemic problem. Keep documentation of every attempt you've made to reach them - this will be valuable if you need to escalate to your assemblyperson's office as others have suggested. Don't give up, and I hope you get this resolved soon!

Timothy, I'm really sorry you're dealing with this - going 3 weeks without SDI payments while doing everything right is incredibly stressful. I've been following this thread and there's some excellent advice here. One thing I'd add that helped me in a similar situation: try calling the EDD Disability Insurance office at 1-800-480-3287 and when you get through, explain that you've been trying to reach the specific office number they gave you for over a week but the voicemail is full. Ask them to either handle your call-in requirement over the phone right then, or escalate you to someone who can. Sometimes they can bypass the local office entirely. Also, since you mentioned the voicemail allows SMS messages with your phone number, make sure you're sending those consistently - even though you haven't heard back, it creates a record that you're attempting to comply with their call-in notice. The fact that their own system (full voicemail for a week) is preventing you from complying with their requirement should work in your favor. Keep pushing through every avenue people have suggested here - you shouldn't have to pay for third-party services when the state system is failing you. Hang in there!

Timothy, I'm so sorry you're going through this - three weeks without payment while jumping through all their hoops is absolutely unacceptable. I've been reading through all the great advice here and wanted to add one more strategy that worked for a friend of mine in a similar situation. She contacted the EDD Director's office directly by emailing the executive team through the EDD website contact form, explaining the situation with the full voicemail and lack of response after a week of attempts. Within 48 hours, someone from a different department called her back and resolved the call-in requirement over the phone. It seems like when you escalate high enough, they can bypass the broken local office system entirely. Also, if you haven't already, try calling at exactly 7:59 AM and hitting redial repeatedly right when they open - sometimes you can get through before the main rush. The combination of the executive contact and the early morning calls might give you two different paths to resolution. Everyone's advice here about documentation and assemblyperson contact is spot-on too. Don't give up - the system is clearly failing you, but there are still people within it who will help once you reach them. Sending you strength to keep fighting this bureaucratic nightmare!

Timothy, I'm so sorry you're dealing with this frustrating situation - 3 weeks without SDI payments is completely unacceptable, especially when you're doing everything they asked. I've been through something similar and know how stressful it can be. Beyond all the excellent advice already shared here, I'd suggest one more approach: try contacting the EDD's Office of Public Affairs and Outreach. They sometimes have direct lines to supervisors who can expedite cases like yours where the normal process has clearly broken down. You can find their contact info on the EDD website under "Contact Us." Also, when you do get through to someone (using any of the numbers people have shared), be sure to mention that the specific office number they gave you has had a full voicemail for over a week - this is a system failure on their end that's preventing you from complying with their own call-in notice. Document that you've been trying to comply but their system won't allow it. This puts the responsibility back on them where it belongs. Keep fighting - you shouldn't have to pay third-party services when the state's own system is failing you. The community here has your back, and I'm confident one of these strategies will get you the help you need!

Timothy, I'm really sorry you're going through this - three weeks without SDI payments while trying to follow their procedures is incredibly stressful and unfair. Reading through all the advice here, I want to add one more suggestion that helped me when I was stuck in a similar loop: try calling the EDD main switchboard at 1-800-300-5616 and ask to speak with a supervisor about a "system failure preventing compliance with call-in notice requirements." Use those exact words - it flags your case as a technical issue rather than just another callback request. Also, since you mentioned the voicemail accepts SMS with your phone number, send one more message but include the phrase "unable to comply due to full voicemail system" - this creates documentation that their system malfunction is the barrier, not your efforts. I'd also recommend trying the callback feature on the EDD website if you haven't already - sometimes the online callback requests get routed differently than phone calls. The community has shared so many great strategies here, and I'm hopeful that combining a few of these approaches will finally get you the help you deserve. Don't give up - this is clearly a system failure, not anything you've done wrong!