I got a "Call in Notice" for my SDI on 9-16-24  thru  9-26-24 & they gave me a specific number to call. It was an office number.  So I have called 6 times a day for an entire week, this person has a voice-mail that is full, but it allows me to leave my cell number via sms message. I have not heard anything back. Is there another number or another way to get this resolved quickly, because I have not been paid anymore or my SDI now for almost 3 weeks now.

Thank you, is there another way for free? I haven't been paid in 3 weeks and $30.00 to $60.00 is alot to find at the moment.

Yeah I get it. if there's money waiting for you, it's more than worth it. time is money.

@Timothy Parrish You can try calling the main EDD SDI line at 1-800-480-3287 early in the morning 8 (AM sharp or) keep trying throughout the day. Also, try contacting your local EDD office directly, or reach out to your state assembly member s'office - they often have caseworkers who can help expedite EDD issues for constituents. Another option is to visit an EDD office in person if there s'one nearby. Don t'give up - you deserve to get your benefits!

This is really helpful advice, Yara! I'm dealing with a similar situation and hadn't thought about filing a formal complaint with the Customer Service line. The 8:00 AM calling strategy makes a lot of sense too - I've been calling at random times during the day and getting nowhere. One question - when you mention checking the UI Online account, is that the same portal for SDI or is there a separate SDI online account? I want to make sure I'm checking the right place for any pending issues. Thanks for taking the time to share such detailed suggestions!

Good question, Isabel! For SDI (State Disability Insurance), you'll want to check the SDI Online portal, which is separate from the UI Online system. You can access it at edd.ca.gov - look for the "SDI Online" option. It's different from the unemployment UI system. In the SDI Online portal, you can check your claim status, view any pending issues, upload documents if needed, and see your payment history. Sometimes there are document requests or other requirements that show up there but don't get communicated well through other channels. If you haven't set up your SDI Online account yet, you'll need your Social Security number and some information from your SDI claim to register. Hope this helps clarify things!

@Isabel Vega - Great question! For SDI State (Disability Insurance ,)you ll'want to check the SDI Online portal, which is separate from the regular UI Online account used for unemployment benefits. You can access it at edd.ca.gov - look for the SDI "Online link." It s'a different system entirely from the unemployment portal. In your SDI Online account, you can check your claim status, view any pending issues, and sometimes even see if they re'waiting for additional medical documentation or forms. Definitely worth logging in to see if there s'something holding up your payments that you weren t'aware of. The 8 AM calling strategy has worked for me in the past too - those first few minutes when they open seem to be the sweet spot before the phone lines get completely overwhelmed.

Great question, Isabel! For SDI (State Disability Insurance), you'll actually want to check the SDI Online portal, which is separate from the regular UI Online system. You can access it at edd.ca.gov - look for the "SDI Online" link. It's a different system than unemployment benefits. In your SDI Online account, you can check your claim status, see if there are any pending issues, view payment history, and sometimes upload required documents. If you haven't registered for SDI Online yet, you'll need your Social Security number and some information from your SDI claim. This could definitely help identify if there's something specific holding up your payments that you can address online rather than waiting on hold for hours!