How soon after EDD phone interview will I get a decision? Waiting 2 weeks now
I had my eligibility phone interview with EDD on March 4th (about 2 weeks ago) and still haven't heard anything about the decision. The interviewer said something about 'processing my case soon' but didn't give me a specific timeframe. My UI Online account still shows my payments as pending, and I'm getting really nervous about bills piling up. How long does it typically take to get a decision after a phone interview? Should I be calling them or just keep waiting? This is my first time on unemployment and I'm completely lost.
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Felix Grigori
Most EDD determinations come within 7-10 business days after the phone interview. It's been a bit longer for you, so it might be worth checking in. When you log into UI Online, is there any message in your inbox? Sometimes they send the determination there without any notification.
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Savannah Glover
•Thanks for responding! I just checked my UI Online inbox again and there's nothing new in there. The last message was just confirming my interview appointment from 2 weeks ago. Should I try calling them? I'm worried my case fell through the cracks somehow.
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Felicity Bud
i got my decision in like 3 days but my coworker waited almost a month so its all over the place tbh
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Savannah Glover
•A MONTH?? I can't wait that long! Did your coworker do anything special to finally get their decision?
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Felicity Bud
•nah they just had to wait it out. EDD is super random sometimes
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Max Reyes
THE SYSTEM IS BROKEN!!!!! I waited 23 days after my interview last month, called EVERY DAY, and nobody could tell me ANYTHING except "it's processing" over and over. Then suddenly my payments switched from pending to paid with NO NOTICE whatsoever. They don't respect that people have BILLS TO PAY and FAMILIES TO FEED while they take their sweet time making decisions!!!
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Mikayla Davison
•Same thing happened to me! I thought I was going crazy checking my account every day seeing nothing change. Then one morning everything was approved.
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Adrian Connor
After your phone interview, the EDD interviewer has to review your case and make a determination about your eligibility. Officially, this should take 7-10 business days, but currently it's taking 2-3 weeks for many people. A few things you can do: 1. Check your UI Online account daily, particularly your inbox and claim history 2. Look for any notices in your regular mail (sometimes they send paper notices instead of electronic) 3. Make sure your contact information is current in the system 4. After 3 full weeks, it's reasonable to call and inquire about the status The determination letters are typically titled "Notice of Determination" and will clearly state whether you're eligible or not. If you're found eligible, pending payments should switch to paid within 24-48 hours after the determination.
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Savannah Glover
•Thank you for the detailed explanation! This is really helpful. I'll keep checking my UI Online and my mail. Hopefully I'll get something by next week, which would make it 3 weeks total.
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Aisha Jackson
While ur waiting make sure ur still doing ur bi-weekly certifications!! even if they show pending. i forgot to do mine when i was waiting for my interview decision and it caused a huge mess later.
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Savannah Glover
•Oh! I didn't even think about that. Thanks for the reminder - I will definitely keep certifying even while I wait.
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Ryder Everingham
I went through this exact situation in January. After waiting almost 3 weeks with no decision, I tried using Claimyr (claimyr.com) to connect with an EDD agent. They have this service that helps you skip the phone queue and got me connected to EDD in about 20 minutes instead of calling all day. The agent I spoke with was able to see my pending interview decision and pushed it through that same day. You can see how it works in their video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Not saying it will work the same for everyone, but it solved my issue when I was in your exact situation.
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Savannah Glover
•I've never heard of this service before. Did you have to provide a lot of personal information to use it? I'm desperate but also cautious about sharing my info.
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Ryder Everingham
•It was pretty straightforward - they just need your phone number to connect the call. Once connected, you're talking directly to EDD like a normal call, so only EDD gets your personal info. It's just a way to bypass the busy signals and get through.
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Mikayla Davison
My sister works for EDD (not an agent tho) and she says theyre super backed up right now because of some system updates they did in February. Lots of determinations are taking 3-4 weeks currently. Just FYI.
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Max Reyes
•OF COURSE they did system updates without hiring enough people to handle the backlog! Typical EDD - they never think about how real people are affected!!!
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Felix Grigori
Quick update question - has anything changed in your UI Online account? Sometimes there are subtle status changes that aren't obvious.
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Savannah Glover
•I just logged in to check again and YES! My payment status changed from "pending" to "paid" sometime in the last hour! I didn't get any email or notification, but when I check my payment activity, it says the payment was issued today. I still don't see any determination letter in my inbox, but I guess this means I was approved? I'm so relieved!
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Adrian Connor
•Great news! Yes, payments switching from pending to paid means your eligibility issue was resolved in your favor. The formal Notice of Determination might arrive in your UI Online inbox in the next day or two, or they might mail it. But the important thing is you're approved and should receive your funds within 24-48 hours if you have direct deposit, or 3-5 days if using the Money Network card.
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