EDD eligibility interview decision timeline - do they actually take the full 10 days?
I just had my phone eligibility interview with EDD yesterday after waiting almost 3 weeks for the appointment. The interviewer asked about my job separation (company downsized my entire department) and told me they'd make a decision on my claim within 10 days. Has anyone gone through this recently? Does it actually take the full 10 days, or do they usually get back sooner? I'm getting anxious because my rent is due next week and I've already gone almost 5 weeks without income. The status in UI Online still says 'pending eligibility interview' and hasn't changed since the call.
26 comments
Amina Sow
In my experience, EDD rarely meets their own deadlines. They told me 10 days back in February and it took 14 days to get my determination. I kept checking UI Online every morning and suddenly one day the status changed to 'paid' without any notification. Just prepare yourself mentally for it potentially taking longer than they say. If it's been more than 10 business days, that's when you need to start calling them daily.
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Paolo Conti
•Thanks for the reality check. I was hoping they might be faster since my case seems pretty straightforward (entire department laid off). Did your payments come through right away once your status changed to paid?
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GalaxyGazer
my determination came in 4 days last month! so sometimes they are faster. good luck
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Paolo Conti
•That gives me some hope! Was your case pretty straightforward too?
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GalaxyGazer
•yea laid off from retail. manager even told edd it was due to slow sales nothing personal
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Oliver Wagner
The interviewer told me the same thing about 10 days but then my determination letter arrived in the mail before anything updated online! And the letter was dated 3 days after my interview. So check your mail too, not just the website. My online status didn't update until almost a week after I got the physical letter.
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Paolo Conti
•That's really helpful to know - I'll keep an eye on my mailbox too. Did your payments start automatically after you got the determination letter?
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Oliver Wagner
•Yes but not right away. Got the letter saying I was approved, then about 3 days later the online status changed, then 2 more days before money hit my account. So there's still some waiting even after you're approved.
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Natasha Kuznetsova
The 10-day timeframe is their standard response, but actual processing times vary widely depending on your specific case and current EDD workload. For straightforward cases like mass layoffs with employer verification, determinations often come within 3-7 business days. More complex separations (quits, misconduct allegations) typically take the full 10 days or longer. A few tips that might help: 1. Continue certifying for benefits even while waiting for the determination 2. Check both UI Online and your physical mail daily 3. Make sure your contact information is up-to-date in the system 4. If approaching day 10, be prepared to contact EDD Also, it's worth noting that "10 days" typically means 10 business days, not calendar days.
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Paolo Conti
•Thank you for such a detailed response! That's really helpful. I've been certifying each week as instructed. I'll keep both physical mail and UI Online on my radar. Hoping I fall into that 3-7 day category since it was a mass layoff.
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Javier Mendoza
I HATE how they say 10 days but it's totally different for everyone!!! They told me 10 days in March and I ended up waiting 23 DAYS with zero communication!!! Had to call them 37 TIMES before I finally got through to a rep who told me my claim had been approved 2 WEEKS earlier but nobody updated the system!!! Their left hand doesn't know what their right hand is doing!!! Meanwhile I almost got EVICTED waiting for them to get their act together!!!
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Paolo Conti
•Omg that's terrifying. I really can't afford that kind of delay. How were you eventually able to get through to someone?
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Javier Mendoza
•I had to call the SECOND they opened at 8am!!! Even then it took days of trying!!! EDD is a NIGHTMARE!!! Good luck!!!
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Emma Thompson
I used a service called Claimyr (claimyr.com) to get through to EDD when I was in a similar situation. After my interview, I waited 12 days with no update, then used their service to get connected to an EDD rep right away. Turns out my determination was already made but stuck in their system. The rep pushed it through while I was on the phone, and my status changed to 'paid' the next day. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km If you're approaching that 10-day mark with rent coming due, it might be worth considering rather than spending days trying to get through on your own.
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Paolo Conti
•I've never heard of this service before. Has anyone else used it? I'm getting desperate as the days go by.
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GalaxyGazer
•i used it last year when my claim was stuck for weeks. works but feels weird paying to talk to a govt agency we already pay taxes for lol
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Malik Davis
my friend had her interview last month and got approved in 2 days. i had mine a week before her and waited 9 days. seems random tbh
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Oliver Wagner
•I think it depends on who handles your case too. Some EDD workers just process claims faster than others. Or maybe certain types of claims get prioritized? Who knows with EDD lol
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Natasha Kuznetsova
Just to clarify something important - when EDD says they'll make a determination within 10 days, that doesn't always mean the payment will be processed within that timeframe. The determination is just the eligibility decision. Once determined eligible: 1. Your claim status should change from "pending eligibility interview" to "approved" 2. Any weeks you've already certified for should change from "pending" to "paid" 3. Payment processing typically takes 24-48 hours after status changes to "paid" 4. Funds delivery depends on your payment method (2-3 days for Money Network cards, 1-2 days for direct deposit) So even in best-case scenarios, there's often a 2-4 day gap between determination and having funds available.
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Paolo Conti
•Thank you for the breakdown! This helps set realistic expectations. I've selected direct deposit, so hopefully that'll be a bit faster once approved. Just hoping the determination itself doesn't take the full 10 days or longer...
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Amina Sow
Has anyone here had their determination take LONGER than 10 days? I'm wondering what the escalation process is. Do you have to call, or is there an online option to check the status of your determination specifically?
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Javier Mendoza
•YES!!! See my comment above!!! 23 DAYS of HELL!!! The ONLY way to escalate is calling over and over and HOPING to get through!!! The online system is USELESS for this!!!
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Natasha Kuznetsova
•The official escalation process is to call the EDD customer service line. There's no online option specifically for checking determination status beyond what you see in UI Online. If it's been more than 10 business days, calling is your only recourse. Be prepared with your interview date and interviewer's name if possible.
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Paolo Conti
Update: It's been 7 business days since my interview, and I just checked UI Online - my status just changed to 'paid' for the weeks I've certified! No determination letter in the mail yet, but the website status has updated. Thank you everyone for your help and insights through this stressful waiting game!
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Oliver Wagner
•That's awesome! Glad it worked out before your rent was due!
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Natasha Kuznetsova
•Great news! You should receive the determination letter in the mail within the next few days, but the online status change is what matters most. Your direct deposit should process within 1-2 business days.
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