Having trouble contacting Money Network for EDD debit card issues - any direct numbers?

i had same problem last month. try calling EXACTLY at 8:00am when they open. worked for me after 3 days of trying. also press 0 repeatedly during the automated message sometimes that works

Money Network is notoriously difficult to reach. I've found success by calling 866-692-9374 and immediately pressing 1, then 1 again, then 3, then 0 repeatedly until it connects you with someone. Another option is to go through EDD directly at 1-800-300-5616 and explain you're having Money Network card issues - sometimes they can transfer you to a direct line. If you're really stuck, check if your balance is showing up in the Money Network mobile app - occasionally the funds appear there before they're accessible on the card.

Have you tried the Money Network mobile app or their website at www.moneynetwork.com? Sometimes you can resolve card issues through their online portal without calling. You can check your balance, transaction history, and even report problems. If you do need to call, try 1-866-692-9374 and then press 0# repeatedly when the automated system starts talking. This sometimes bypasses the menu and gets you to a representative faster. When did your EDD payment get processed? It usually takes 24-48 hours after EDD processes your payment before it shows up on your card.

MONEY NETWORK IS THE WORST!!! I had to call 14 TIMES last month before getting a human!!! They don't care about us at all and make it impossible to reach them!!! Try early morning but honestly its just luck. The system is designed to frustrate us so we give up!!!

I went through this exact situation in March. After days of frustration trying to reach Money Network, I used Claimyr to get through to EDD (https://claimyr.com). Their service connected me to an EDD agent who was able to transfer me directly to a Money Network specialist line that regular callers can't access. Saved me so much time and stress! You can see how it works in their video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD agent explained that sometimes payment flags require manual review on the Money Network side, which was causing my delay. Once I got transferred to their specialist, they fixed it in about 10 minutes.

Did u try the website? sometimes easier than calling. Also there shud be an email contact form somwhere on their site. Might take longer but at least u don't have to sit on hold all day lol

I've had success with Money Network by calling at odd hours - try around 10:30am or 2:45pm when call volume is lower. Also, if you have a Bank of America branch nearby, they sometimes can help with EDD card issues even though Money Network took over the contract. It's worth asking if you're really stuck. When you do get through, make sure to ask them about setting up direct deposit for future payments. You can have your EDD funds go straight to your personal bank account instead of dealing with the Money Network card. I switched to direct deposit last year and it's been so much more reliable.

Just checking back - were you able to get through to Money Network with any of these suggestions? If not, you might want to consider filing a complaint with the Consumer Financial Protection Bureau (CFPB). They regulate these prepaid card issuers and a complaint there sometimes gets much faster attention from Money Network.