Got EDD decision letter, can't get through on phone. Help!

Ugh, I feel your pain. EDD's phone system is a nightmare. I've been trying to get through for weeks. Have you tried calling right when they open? Sometimes that works for me.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Here's what you need to know about EDD decision letters: • Read it carefully! The letter should explain why they made their decision. • If you disagree, you have 30 days to appeal. • To appeal, you need to fill out the appeal form that came with your letter. • Make sure to include any new information or evidence that supports your case. • If you're confused about anything in the letter, definitely try to speak with an EDD rep for clarification. • Keep copies of EVERYTHING you send to EDD. • While waiting for the appeal, you might still be able to certify for benefits, so keep doing that if you can. Hope this helps! Let me know if you have any other questions.

have you tried faxing them? sometimes that works better than calling lol. welcome to 1995 🤣

I'm in the same situation. Been trying to get through for days. This system is so broken, it's ridiculous. How are we supposed to survive when we can't even get basic help?

Hey OP, what exactly does your decision letter say? Sometimes the wording can be confusing, but it might give us a better idea of what you're dealing with.

pro tip: if u can, try reaching out to ur local state representative's office. they sometimes have connections w/ EDD and can help push things along