Need help with EDD family pay benefits - what to expect when calling?
Hey everyone, I'm dealing with some family pay benefit issues and I need to call EDD. Has anyone had any experience with this recently? What should I expect when I get through to them? Any tips on how to handle the call or what information I should have ready?
20 comments


Victoria Charity
Ugh, family pay benefits can be such a headache to deal with. I had to call them last month and it was a nightmare. Took me forever to get through. Make sure you have your claim number, social security number, and any relevant dates handy. They'll probably ask for all of that.
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Jasmine Quinn
•Yep, seconding this. Also, write down your questions beforehand. It's easy to forget stuff when you finally get someone on the line.
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Oscar Murphy
•omg yes! i always get so nervous when i finally talk to someone that my mind goes blank 😅
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Evan Kalinowski
•Thanks for the advice! I'll definitely make a list. Any specific questions you think I should ask?
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Victoria Charity
•Ask about the timeline for processing your claim, any additional documents they might need, and how to follow up if you don't hear back. Oh, and get the name of who you talk to!
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Nora Bennett
I found a way to actually get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com
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Ryan Andre
•Sounds too good to be true. Does it really work? How long did you have to wait?
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Nora Bennett
•It really does! I was skeptical too, but I got a call back in about 2 hours. Way better than spending all day trying to get through.
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Lauren Zeb
•$20 seems steep just to make a phone call. The system is so broken that we have to pay just to talk to someone? 🙄
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Nora Bennett
•I get it, but for me, it was worth it to save hours of frustration. Time is money, ya know? 🤷♂️
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Daniel Washington
Here's a comprehensive guide for dealing with EDD family pay benefits: 1. Gather all necessary documents: claim number, SSN, pay stubs, employer info. 2. Prepare a list of questions and concerns. 3. Call early in the morning for shorter wait times. 4. Be patient and polite with the representative. 5. Take detailed notes during the call. 6. Ask for a confirmation number or reference for your call. 7. Follow up via email or their online portal if possible. Remember, persistence is key. If you don't get the answers you need, don't be afraid to call back and speak with someone else. Good luck!
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Aurora Lacasse
•This is gold! 💯 Saving this for future reference. Thanks for taking the time to write it all out!
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Evan Kalinowski
•Wow, thank you so much for this detailed guide! This is exactly what I needed. I'll make sure to follow these steps.
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Anthony Young
am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to get our benefits? the system is broken af 😤
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Charlotte White
•Preach! 🙌 It's like they make it difficult on purpose to discourage people from claiming what they're entitled to.
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Admin_Masters
•Totally agree. We need to push for reform. Has anyone tried contacting their local representatives about this?
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Matthew Sanchez
Quick tip: if you can't get through on the phone, try reaching out via social media. Sometimes their Twitter support is more responsive than the phone lines. Worth a shot!
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Ella Thompson
I've been dealing with family pay issues for weeks now. It's so frustrating. Hang in there, OP. We're all in the same boat. 🚣♀️
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Evan Kalinowski
•Thanks for the support. It helps to know I'm not alone in this. How long have you been waiting for a resolution?
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Ella Thompson
•Going on 3 weeks now. Feels like an eternity. Hopefully you'll have better luck!
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