Need help preparing for EDD call - any tips?

Good luck getting through! I've been trying for weeks and it's always busy. Make sure you have your claim number and social security number ready. Also, write down all your questions beforehand so you don't forget anything when you finally get someone on the line.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Pro tip: call right when they open in the morning. That's how I finally got through after trying for weeks.

What kind of questions do you need to ask? Maybe we can help you here and save you the trouble of calling.

Here's what you need to know about calling EDD: 1. Be patient. It might take multiple attempts to get through. 2. Have all your info ready: SSN, claim number, employment history, etc. 3. Be clear and concise with your questions. 4. Take notes during the call. 5. Ask for a reference number for the call in case you need to follow up. 6. If you don't understand something, ask them to explain it again. 7. Be polite, even if you're frustrated. The person on the other end is just doing their job. Remember, persistence is key. Don't give up if you don't get through on your first try. Good luck!

am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to get basic info about our claims? the whole systems a joke tbh

Has anyone had luck with the online portal? I've been trying to avoid calling if I can help it.