EDD scheduled a second eligibility interview after approval - Do I need to attend?

This is a common glitch in their system! The same thing happened to me in January. When your claim gets approved after the first interview, sometimes their system automatically generates a second interview notice but it's actually already been cancelled in their system. That's why it's not showing on your UI homepage. Since you were already approved and paid, you should be fine. The homepage is the most up-to-date reflection of your actual status.

call them!!!! u need 2 make sure ur not missing something important. my friend ignored a letter like this and got her benefits cancelled for 6 weeks!!! dont trust the website, EDD systems r terrible

UPDATE: I managed to get through to EDD this morning after trying for hours. The rep confirmed it was just a duplicate interview that was generated in their system before my approval went through. She said to disregard the March 28th interview completely as it's already been cancelled on their end since I was approved on March 18th. Such a relief! My benefits will continue without interruption.

They did this to me TWICE on my claim!!!! The EDD is soooo broken I swear. First interview went fine, then got another letter, called and they said ignore it, THEN GOT A THIRD ONE a week later!!!! The whole system is designed to confuse people so they give up on their benefits. So sick of it.

did u end up getting paid for all ur weeks? or did they hold some back cuz of the confusion?

I'm going through something similar but with my re-certification interview. It's showing up in two places but with different dates! Anyone know if I need to attend both? So confused about which one is real.

For anyone dealing with this issue, here's what's happening: When you have an eligibility interview scheduled and then get approved before that interview (or a rescheduled one), the EDD system sometimes fails to cancel all related notices. This creates confusion with duplicate interviews appearing in different parts of your account. The definitive source is your UI Online homepage - if an interview doesn't appear there, it has been cancelled in their system. This is a known issue that's been happening more frequently since they updated their claim processing system in late 2024. The letters are auto-generated before the system recognizes that your claim was already resolved. Always trust what's on your UI Online homepage over mailed notices or the claim status page.

My wife was in this exact situation last month!! She ignored the second interview date since her benefits were already coming in and nothing bad happened. If you're really worried though maybe try calling them early in the day like right when they open? thats when its easiest to get thru

This happened to me too! I got a duplicate interview notice after my claim was already approved and paid. The key thing that helped me was realizing that the UI Online homepage is the most accurate - if the interview doesn't show there, it's been cancelled. I was so stressed about missing it but my benefits continued without any issues. The EDD's automated system just generates these notices before it "knows" your claim was already resolved. Don't panic if you're already receiving payments!

I just went through this exact same thing last week! Got my approval and payment on March 20th, then received a duplicate interview notice dated March 19th for an appointment on April 2nd. Like others mentioned, it only showed on my claim status page but not my UI Online homepage. I called EDD (took me 3 days of trying) and the rep confirmed it was automatically cancelled when my claim was approved. She said these duplicate notices are being generated way more frequently since they updated their system and to always trust the homepage over any mailed letters. My benefits have continued without any interruption, so you should be good to go! The stress these system glitches cause is unreal though.

I'm currently going through this exact same situation and this thread has been incredibly helpful! I had my eligibility interview on March 22nd, got approved and paid on March 25th, but then received a notice dated March 24th for ANOTHER interview scheduled for April 1st. Just like everyone else described, it only shows on my claim status page and not on my UI Online homepage. I was panicking thinking I'd somehow mess up my approved claim by missing this second interview, but reading all these experiences has really calmed my nerves. It's so frustrating that EDD's system creates this unnecessary stress with these duplicate notices! I'm going to follow the advice here and trust that since it's not on my homepage and my payments are coming through normally, I can safely ignore this phantom interview. Thank you all for sharing your stories - knowing I'm not alone in dealing with this system glitch makes such a difference!

I'm dealing with this EXACT same situation right now! Got approved and paid on March 27th, then received a duplicate interview notice yesterday for April 5th that only shows on my claim status page but not my homepage. I was absolutely terrified I'd lose my benefits by missing this second interview, but reading through all these experiences has been such a huge relief! It's incredible how many people are getting hit with these phantom interviews since EDD updated their system. The fact that so many of you have successfully ignored these duplicate notices without any issues to your benefits gives me so much peace of mind. I was literally planning to take time off work to attend this fake interview! Thank you everyone for sharing your stories - this thread should be pinned as a resource for anyone dealing with EDD's system glitches. What a mess their automation has created!