EDD paper application processing time - what happens after they receive it?
I just submitted a paper application for unemployment last week (my internet was down for days and I didn't want to delay filing). Does anyone know approximately how long it takes for EDD to process paper applications? I'm used to doing everything online and feeling a bit anxious about this. Also, what should I expect as the next step after they've received it? Will they send me something in the mail, or should I be checking my UI Online account? I'm trying to be proactive so I don't miss anything important that might delay my claim. Any advice from people who've done paper applications recently would be super helpful!
34 comments


Chloe Harris
paper apps take FOREVER!!! i did one in march and it took like 5 weeks just to show up in the system. wish i had just waited till i could get to the library to do it online lol
0 coins
Omar Mahmoud
•5 weeks?! Seriously? That's way longer than I expected. Did you try calling them to see if they could speed things up at all?
0 coins
Diego Vargas
Paper applications typically take 3-4 weeks for processing, compared to 1-2 weeks for online applications. After they receive it, EDD will mail you several things: 1) Notice of Unemployment Insurance Claim Filed with your weekly benefit amount, 2) EDD Customer Account Number so you can register for UI Online, and 3) Continued Claim forms (DE 4581) until you're set up online. I recommend creating a UI Online account with your SSN even before you get the customer account number. Sometimes the claim shows up there before you receive anything in the mail. You'll also need to start certifying for benefits as soon as possible after your claim is processed, even if it's still just a paper application.
0 coins
Omar Mahmoud
•Thank you so much for the detailed info! I'll try setting up a UI Online account today. Just to clarify, when you say 'certifying for benefits,' does that mean filling out the bi-weekly questionnaire about job searches? I want to make sure I'm doing everything correctly.
0 coins
Diego Vargas
•Exactly right. Certifying means completing those bi-weekly forms about your work search activities, any income earned, and availability to work. You'll need to do this every two weeks, either through UI Online once your account is set up, by phone using EDD Tele-Cert, or by mailing back the paper forms they send you. Don't skip certifications even if your claim is still processing, as you won't get paid for weeks you don't certify for.
0 coins
NeonNinja
I filed a paper application last October and it took about 6 weeks to process. The most frustrating part was not knowing if they even received it. I suggest calling EDD after 2 weeks to confirm they got your application and check its status. One thing that really helped me was using Claimyr (claimyr.com) to get through to an EDD representative. Regular calling was impossible - always busy signals or disconnects. With Claimyr, I actually got through to a real person who confirmed they had my application and gave me a timeframe. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once your claim is processed, you'll get several letters in the mail with your claim info and instructions for certifying.
0 coins
Omar Mahmoud
•Thanks for the suggestion! I've been trying to call them but keep getting the 'too many callers' message. I'll check out that Claimyr service - at this point, I just want to confirm they actually received my application.
0 coins
Anastasia Popov
has anyone else noticed how the paper applications seem to get "lost" more than online ones?? my friend and I both applied last year, he did paper and had to reapply twice because they claimed they never got the first one. I did mine online and had zero issues. seems suspicious to me...
0 coins
Sean Murphy
•This is absolutely true! Paper applications get "misplaced" all the time in their system! I worked for the state (not EDD but another agency) and it's because they're understaffed for the manual data entry. Paper apps have to be physically processed and entered into the same system as online applications, but they have way fewer people doing this job than before. ALWAYS make copies of EVERYTHING you send to EDD - learned this the hard way when they claimed they never received my identity documents.
0 coins
Zara Khan
I'm just finishing up my claim that started with a paper application back in January. Here's what happened with mine: Week 1: Mailed application Week 3: Got a letter confirming receipt Week 5: Received EDD Customer Account Number Week 5: Created UI Online account Week 6: Got first certification forms in mail AND saw them in UI Online Week 8: First payment (they backdated to my original filing date) The KEY THING is making sure your address is correct and checking your mail EVERY DAY. They send important time-sensitive documents and if you miss the deadlines you're screwed. Also check your UI Online inbox daily once you have access. Good luck! The waiting is the hardest part!
0 coins
Omar Mahmoud
•This timeline is incredibly helpful, thank you! At least now I have some idea what to expect. It's good to know they backdated to your original filing date - that was one of my concerns.
0 coins
Luca Ferrari
wait u can still do paper applications? i thought everything had to be online now lol
0 coins
Diego Vargas
•Yes, paper applications are still available! While EDD encourages online filing for faster processing, they recognize not everyone has reliable internet access. You can request a paper application by calling EDD or picking one up at an America's Job Center of California (AJCC) location. Just know it will take significantly longer to process than an online application.
0 coins
Sean Murphy
PRO TIP: Start calling EDD NOW! Don't wait weeks to discover they never received your application or there's a problem with it. The paper applications go through several hands before being entered into the system, and things go wrong ALL THE TIME. I submitted a paper app last year, and when I finally got through to EDD after 4 weeks of waiting, they had no record of it! Had to start all over again. CALL THEM REPEATEDLY until you confirm they have it. Yes, it's nearly impossible to get through, but keep trying different times of day. Early morning (8:01 am) and right after lunch (1:00-1:30pm) seemed to work best for me. Once you confirm they have it, ask for the estimated processing time. If they say it's in process but not complete, ask what specific stage it's at and if there are any issues. DON'T JUST WAIT AND HOPE!!
0 coins
Omar Mahmoud
•That's really concerning! I've been trying to call but getting nowhere. What number did you call that actually worked? I've been using the main 800 number on the website.
0 coins
NeonNinja
If you're struggling to reach EDD by phone (like most people), try Claimyr. It really works - I was skeptical at first but it got me through to a rep in about 20 minutes after struggling for days on my own. The rep was able to look up my paper application status and tell me exactly what was happening with it. Totally worth it for the peace of mind. Also, don't forget to start your work search activities NOW and document everything, even before your claim is processed. I made the mistake of waiting until my claim was approved to start looking seriously, and it came back to bite me during an eligibility interview.
0 coins
Omar Mahmoud
•Thank you! I've already started applying for jobs and keeping track of everything in a spreadsheet. Is there a specific format EDD wants for documenting job search activities? I want to make sure I'm doing it right from the beginning.
0 coins
Diego Vargas
•For documenting work search activities, record the date of contact, company name, position, method of contact (online, in-person, etc.), contact person's name if applicable, and the result. While EDD doesn't require a specific format, having these details ready will make certification easier. You need at least 3 work search activities per week. Keep these records for at least 3 years as EDD can audit your work search efforts even after your claim ends.
0 coins
Ella Russell
I submitted a paper application about 3 weeks ago and just wanted to share what I've learned so far. First, I sent it certified mail so I'd have proof of delivery - highly recommend this! EDD received it on day 3, but when I called using the tips here (thanks everyone!), they said it takes another 2-3 weeks just to get it into their computer system. The rep also told me something important: even though my claim isn't processed yet, I should start certifying as soon as I get my customer account number. Apparently you can lose weeks of benefits if you don't certify immediately, even if the claim is still pending. She said to watch for the EDD mail every single day because those certification deadlines are strict. One more thing - if you have direct deposit info from a previous claim, make sure to update it when you set up UI Online. Mine was still linked to an old closed account and that would have delayed my first payment by weeks.
0 coins
Freya Thomsen
This is such helpful information, thank you for sharing your experience! The certified mail tip is brilliant - I wish I had thought of that when I sent mine last week. I'm definitely going to start calling EDD this week to confirm they received it. Quick question about the direct deposit - I've never had an EDD claim before, so I won't have any old banking info in their system. When I set up my UI Online account, will I be able to add my direct deposit information right away, or do I need to wait until after the claim is processed? I'd rather get that sorted out early to avoid any payment delays. Also, did the rep give you any specific advice about the best times to call? I've been trying the main number but keep getting the busy signal or getting disconnected after being on hold forever.
0 coins
Andre Dubois
•You should be able to add your direct deposit info as soon as you create your UI Online account, even before your claim is fully processed. I'd recommend having your bank routing and account numbers ready when you first log in - it's one of the first things they'll ask you to set up. As for calling times, I've had the best luck calling right at 8:00 AM when they open (like literally hitting redial at 7:59:59) or around 12:30-1:00 PM. Avoid Mondays if possible - that's when everyone calls after the weekend. The 1-833-978-2511 number seems to have slightly better connection rates than the main 800 number, but honestly it's still a nightmare. That's why so many people here are recommending Claimyr - I'm seriously considering it myself after spending 4 hours yesterday just trying to get through!
0 coins
Jamal Brown
Just wanted to add my recent experience for anyone else going through this. I submitted my paper application 4 weeks ago and finally got my first payment last week. Here's what I learned that might help: 1. Send it certified mail like others mentioned - I didn't do this and spent weeks wondering if they even got it 2. Call them at exactly 8:01 AM - not 8:00, but 8:01. I got through on my third try doing this 3. Even if your claim shows "pending" in UI Online, you can still certify for benefits. I almost missed my first certification thinking I had to wait 4. Keep copies of EVERYTHING - they asked me to resubmit my ID documents even though I included them with my original application The whole process was stressful but once it finally went through, I got all my back payments from the original filing date. Hang in there everyone - it's slow but it works eventually!
0 coins
NightOwl42
•Thank you so much for sharing your timeline and tips! The 8:01 AM calling strategy is really specific and helpful - I've been calling right at 8:00 so I'll try that minute later tomorrow. It's reassuring to hear that you got all your back payments from the original filing date even with the delays. Did you have any issues with the ID document resubmission, or was it pretty straightforward once you sent them again? I'm worried about potential delays if they ask for additional documents.
0 coins
Paolo Bianchi
I'm going through the exact same situation right now! Filed my paper application about 10 days ago after my laptop crashed and I couldn't get online access for over a week. Reading everyone's experiences here is both helpful and nerve-wracking - sounds like I'm in for a long wait. I'm definitely going to try that 8:01 AM calling strategy tomorrow to confirm they received my application. I didn't think to send it certified mail either, which I'm now regretting. One thing I'm curious about - for those who successfully got through to EDD on the phone, were you able to get any kind of confirmation number or reference number for your paper application? I'm wondering if there's some way to track it or at least have proof that they acknowledged receiving it when I do get through to someone. Also, should I be checking my mailbox daily at this point, or does that not start until a few weeks in? I don't want to miss anything important but I also don't want to drive myself crazy checking for mail that won't come for another month. Thanks to everyone sharing their experiences - this community is a lifesaver when dealing with EDD!
0 coins
Chloe Taylor
•Hey Paolo! I'm actually in a very similar boat - just filed my paper application about a week ago after internet issues. From what I've learned reading through all these responses, you should definitely start checking your mailbox daily now, even though it'll probably be a few weeks before anything arrives. Several people mentioned that EDD sends time-sensitive documents and missing those deadlines can really mess up your claim. When you do get through to EDD (and definitely try that 8:01 AM trick!), ask for a confirmation or reference number for your application. From what others have shared, they should be able to give you some kind of tracking info once it's in their system. Also, I'd recommend starting to document any job search activities you're doing right now - apparently you need to be ready to certify as soon as your account is set up, and having that documentation ready will save you stress later. Good luck with the phone calls tomorrow! Let us know if the 8:01 timing works for you.
0 coins
Connor O'Brien
I went through this exact same situation about 6 months ago when my computer died right before I needed to file. Here's my timeline and some hard-learned lessons: **My Timeline:** - Week 1: Mailed paper application (regular mail - big mistake!) - Week 4: Finally got through to EDD, they had NO RECORD of my application - Week 4: Overnight mailed a new application with tracking - Week 6: Second application showed up in their system - Week 8: Got my EDD customer account number - Week 9: First payment (backdated to my original intended filing date) **Key lessons:** 1. **ALWAYS use certified/tracked mail** - I learned this the expensive way 2. **Call at 8:01 AM sharp** - not 8:00, exactly 8:01. I got through 3 times using this method 3. **Start your work search log immediately** - even before your claim processes 4. **Check mail religiously** once you hit the 3-week mark 5. **Don't panic if they say "no record"** - ask them to check again and get a case number for your call The waiting is absolutely brutal, but once it processes you'll get all your back pay. The key is staying on top of them and not just hoping for the best. Paper applications definitely get lost more often than online ones, so be proactive about following up! Also, once you get your customer account number, set up direct deposit IMMEDIATELY. Don't wait - it can add weeks to your first payment if you have to wait for a mailed check.
0 coins
Carmen Ortiz
•This is exactly the kind of detailed breakdown I needed to see! Thank you for sharing your timeline, especially the part about them having no record of your first application - that's terrifying but good to know it can happen. I'm definitely going to follow your advice about calling at 8:01 AM sharp and getting a case number for any calls I make. The fact that they still backdated your payments to your original intended filing date even after all those delays is really reassuring. I was worried that having to resubmit would reset my filing date somehow. I'm curious - when you called that first time at week 4 and they had no record, did they give you any explanation for what might have happened to the first application? I'm trying to prepare myself mentally for that possibility since I also used regular mail initially.
0 coins
Sean O'Connor
•Connor's timeline is really helpful - thanks for the detailed breakdown! I'm particularly concerned about the "no record" scenario since I also sent mine via regular mail. Quick question: when you overnight mailed the second application, did you include a cover letter explaining it was a resubmission, or did you just send it as if it was your first filing? I'm wondering if I should proactively send a second application now rather than wait to find out the first one got lost. Also, that 8:01 AM timing seems to be the golden advice everyone's giving - I'm definitely setting multiple alarms tomorrow morning! Did you notice any difference in wait times or call quality when you got through at that specific time versus other times of day?
0 coins
Dominic Green
•@8a23e98262cf Connor, your timeline is incredibly detailed and helpful - thank you! I'm especially glad to hear they backdated to your original intended filing date even with all the delays. That was one of my biggest worries. One quick question: when you say "original intended filing date," do you mean the date you first mailed the lost application, or the date you actually became eligible to file? I'm trying to understand exactly how they calculate the backdating in case I run into the same "no record" situation. Also, I'm definitely going to start calling at 8:01 AM tomorrow. Did you find that the representatives were more helpful or less rushed when you got through at that time compared to later in the day? I want to make sure I get all the information I need when I finally do reach someone.
0 coins
Ethan Moore
I'm dealing with the exact same situation right now! Just mailed my paper application two days ago after my internet went out for over a week. Reading through everyone's experiences here is both incredibly helpful and honestly pretty scary - sounds like I'm in for quite a journey. I'm definitely taking notes on all the advice here, especially the certified mail tip (wish I had known that before!) and the 8:01 AM calling strategy. Going to start trying to reach EDD next week to confirm they received it. One thing I'm wondering about - for those who had to resubmit applications, did EDD ever explain what actually happens to the "lost" ones? Like do they get physically misplaced in the mail room, or do they get lost somewhere in the data entry process? I'm trying to understand if there are certain steps where applications are more likely to go missing so I can be extra proactive about following up. Also, should I be documenting that I filed a paper application somewhere for my own records? Like taking photos of the completed forms or keeping copies of everything? I made copies but I'm wondering if I should be doing anything else to protect myself in case issues come up later. Thanks to everyone sharing their timelines and tips - this thread is going to be my roadmap for the next few weeks!
0 coins
Ravi Patel
•Hey Ethan! I'm literally in the exact same boat as you - just submitted mine a few days before you did after my internet issues. This thread has been a goldmine of information! Definitely keep those copies you made - from what everyone's saying, you'll likely need them. I'm also creating a simple log with dates of when I mailed it, when I plan to start calling, etc. just to keep track of everything. Based on all the advice here, I'm planning to start calling EDD next Monday using that 8:01 AM strategy everyone swears by. Want to coordinate? Maybe we can share updates on whether we get through and what info we get. It would be nice to have someone going through the same timeline to compare notes with! Also going to start my job search documentation this week even though my claim isn't processed yet - seems like that's a critical step everyone wishes they'd started earlier.
0 coins
Yara Elias
Just wanted to jump in as someone who recently went through this process! I submitted my paper application about 8 weeks ago and finally got everything sorted out. Here's what I wish I had known from the start: **Timeline Reality Check:** Paper apps really do take 4-6 weeks minimum. Mine took exactly 5 weeks to show up in the system, then another week to get my customer account number. **The Phone Game:** That 8:01 AM calling strategy everyone mentions is REAL. I tried it after reading similar advice and got through on my second attempt. The reps are definitely less frazzled early in the morning and more willing to help. **Documentation is EVERYTHING:** Keep copies of your application, mail it certified/tracked, and start a simple spreadsheet tracking every interaction with EDD (dates, rep names, what was discussed). This saved me when they initially couldn't find my application. **Start Job Search Activities NOW:** Even before your claim processes, start applying for jobs and documenting everything. You'll need 3 work search activities per week once you start certifying, and having a head start makes the process much smoother. The waiting is absolutely nerve-wracking, but hang in there! Once it processes, you'll get all your backdated payments. The key is staying proactive and not just hoping for the best.
0 coins
Noland Curtis
•This is such a comprehensive overview, thank you Yara! Your 5-week timeline gives me a realistic expectation to work with. I'm especially glad you mentioned the spreadsheet idea - I've been keeping loose notes but having everything organized in one place sounds much smarter. Quick question about the job search documentation: when you say 3 activities per week, does that start from when you first become unemployed, or from when your claim actually gets processed? I've been applying to jobs since I lost my job but wasn't sure if I needed to formally track everything until the EDD claim was active. Want to make sure I'm not missing anything that could cause issues later! Also, when you got through at 8:01 AM, were you able to get a specific timeline or just confirmation that they had received your application? Trying to set realistic expectations for when I finally get through to someone.
0 coins
Andre Dupont
•@407e984dc284 Yara, thank you for such a detailed breakdown! Your 5-week timeline is really helpful for setting expectations. I'm definitely going to implement that spreadsheet tracking system you mentioned - sounds like having organized records could be crucial if any issues come up. I'm curious about one thing: when you called at 8:01 AM and got through, were you able to get any kind of reference number or confirmation code for your paper application? I'm hoping to have some way to reference my application when I call, especially after reading about people whose applications got "lost" in the system. Also, did the rep give you any insight into what stage of processing your application was at, or just basic confirmation that they had received it? Trying to prepare for what questions to ask when I finally get through to someone next week!
0 coins