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Here's what worked for me: 1. Document everything - dates, times, who you talked to 2. Be persistent - call every day if you have to 3. Ask to speak to a supervisor if the first person can't help 4. Check your spam folder for emails about the refund 5. If all else fails, consider filing a complaint with the Better Business Bureau Hope this helps! Don't give up, you'll get your money back eventually.
Wow, thanks for the detailed advice! I'll definitely try these steps. Fingers crossed it works 🤞
6M
This is solid advice. I'd add: keep all your receipts and confirmation emails. They can be super helpful if there's a dispute.
6M
lol welcome to the refund waiting club 🎉 we have cookies and endless frustration
Can I trade the cookies for my refund? 😂
6M
Sorry, best I can do is more cookies and a side of hold music 🎵🍪
6M
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
Pro tip: keep a detailed log of all your interactions with EDD. Dates, times, who you spoke to, what was said. It's saved my butt more than once when dealing with them.
have u tried reaching out to ur local assembly members office? they can sometimes help speed things up with edd
I hadn't even thought of that! How do I find out who my assembly member is?
6M
just google '[your city] assembly member' and it should come up. most have forms on their websites for constituent services
6M
lol good luck. SDI is like playing the lottery these days. You might get someone helpful, or you might get someone who has no clue whats going on. May the odds be ever in your favor! 🤣
Has anyone else noticed that the SDI website has been acting up lately? I can't even log in half the time. 🤔
Omg yes! I thought it was just me. It's been so glitchy lately.
6M
Pro tip: try using a different browser. For some reason, it works better on Firefox for me.
6M
Quick question - did you appeal the workers comp denial? Sometimes that's faster than starting a new disability claim from scratch.
I didn't even know that was an option! How do I go about appealing?
6M
You should've received info about appealing with your denial notice. If not, check the workers comp board website. There's usually a deadline, so act fast!
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Hot take: the system is designed to be this difficult on purpose to discourage people from claiming benefits. Change my mind. 🤔
100% agree. It's all about saving money for the state, not helping people.
6M
Idk man, never attribute to malice what can be explained by incompetence. The govt just sucks at everything lol
6M
Pro tip: if you get through, ask for a tier 2 specialist right away. They have more authority to fix issues on the spot.
This! 💯 Tier 2 reps are the real MVPs
6M
Anyone else notice that EDD seems to be slower lately? I wonder if there's been another surge in claims or budget cuts or something.
I heard they're upgrading their systems. Might be causing delays.
6M
Nah, its just the same old incompetence lol
6M
have u tried turning it off and on again? lol jk jk 😂 but srsly, sometimes clearing your browser cache can help with login issues. worth a shot!
I'm in the same boat, OP. Been trying to get this sorted for weeks. Solidarity ✊
Ugh, sorry you're dealing with this too. Hope we both get it resolved soon!
6M
Not to be that guy, but have you checked your spam folder? I almost missed an important EDD email cuz it went straight to spam. Just throwing it out there!
This might sound weird, but try reaching out to EDD on Twitter. I got a response way faster that way than through official channels. Worth a shot! 🤷♀️
Social media for the win! I've had luck with Facebook messages to govt agencies too. They hate the public callout lol
6M
The whole system needs an overhaul. It's ridiculous that in 2023 we can't even get basic routing right. Maybe we should all flood their social media accounts until they fix this mess 🤔
I'm down for that! Twitter storm anyone? #FixDisabilityHotline
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Careful with that. Last thing you want is to get flagged as a troublemaker and have your claim "lost" 👀
6M
Here's what I've learned after dealing with this for months: • Always ask for the agent's name and ID number at the start of the call • Keep a log of every call: date, time, who you spoke to, what was discussed • If you get transferred, make sure to get the direct number for the department you need • Be persistent but polite. The agents are often overwhelmed too • If all else fails, contact your local government rep Hang in there, OP. It's a frustrating process, but you'll get through eventually!
Wow, thank you so much for this detailed advice! I'll definitely start keeping better records of my calls. Really appreciate you taking the time to share all this 🙏
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This should be pinned at the top of the subreddit. Solid gold advice right here 💯
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Zainab Ibrahim
This is why I always transfer the money to my personal bank account ASAP. Don't trust leaving it on that EDD card for too long. Too many horror stories.
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Connor O'Neill
Smart move. I do the same thing. Better safe than sorry!
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6M
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LunarEclipse
Ugh, EDD is such a mess rn. Between covid backlog and all the fraud stuff, everythings taking forever. Hang in there OP, hope u get ur money soon!
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