California Unemployment

CommunityGovernment Services

Can't reach California Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Which claim is this call about?

Each program has its own EDD agents, so pick the one your claim is with.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

160,000+ people connected since 2021

Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

How many hours do you have to work to collect unemployment in California EDD?

Okay so I've been trying to figure this out before I even bother filing and I cannot get a straight answer anywhere. My situation: I was working part-time at a restaurant, roughly 20 to 25 hours a week for about 14 months, and they just cut my position entirely. Not reduced hours, just gone. I never worked full-time there. Everyone keeps telling me you have to have worked a certain number of hours to qualify but I've looked at EDD's site and it doesn't actually talk about hours at all? It seems like it's based on money earned, not hours? But then my coworker who also got cut told me she heard you need at least 500 hours which sounds like something she made up. Can someone who actually knows clarify this? I don't want to waste time filing if I'm not going to qualify anyway. I've been in the restaurant industry for years and this is the first time I've actually needed to file so I'm pretty lost on how the whole thing works.

My restaurant got sold mid-year and the new owners kept most of us on but technically it was a new employer. When I eventually lost that job I was worried the ownership change meant I had two separate employers to list and that my wages would be split somehow. EDD just looks at your total wages across all employers in the base period, so the change in ownership didn't create any weird gaps in my qualifying wages. All the quarters added up normally.

0 coins

The main thing is to list both employer names as separate entries on the application since they had different EINs. EDD handles the combining of the wage records on their end.

0 coins

Listing employers accurately matters a lot. EDD cross-references employer payroll records with what you put on the application. If names or dates don't match it can cause delays.

0 coins

Near the end of my last claim I picked up a few shifts to test whether going back part-time was going to work out. Reported the wages, got the reduced benefit for those weeks, and then when that job also ended while my benefit year was still open I just reopened my existing claim through UI Online rather than filing a brand new one. Didn't realize that was an option until I saw someone mention it on a forum like this.

0 coins

If your original benefit year is still open you reopen that claim. UI Online is the fastest way to do it. You don't start from zero. The weeks and balance from your original claim continue from where they were.

0 coins

This is really useful to know upfront. A lot of people in transitional work situations hit this scenario and think they have to refile from scratch each time.

0 coins

What does WW served mean for unemployment? California EDD explained

Okay so I finally got my first payment from California EDD after what felt like forever waiting and I'm looking at my Claim History in UI Online and there's this line that says WW served with a checkmark next to it. I have no idea what that means. Does it mean something is wrong? Or is it just a status thing? I've been googling it and can't find a straight answer anywhere. My weekly benefit amount shows $310 and I did certify for two weeks but only one week shows as paid so far. Is the WW served thing the reason I'm only getting paid for one week? Really hoping someone can explain this because I don't want to mess anything up going forward.

Overpayment fear is real when you're new and reading things like WW served without knowing what it means โ€” people assume they were accidentally overpaid and EDD is going to come after them. WW served is just the waiting week notation. No overpayment involved.

0 coins

Ha, I absolutely did this exact panic spiral. Read WW served, thought it meant something had gone wrong with my pay, started imagining getting an overpayment notice.

0 coins

The anxiety is real. If you ever do get an actual overpayment notice it comes as a formal document called a Notice of Overpayment, not a UI Online status label. Very different from WW served.

0 coins

For the original poster and anyone else who gets stuck: live chat with an EDD agent is available through the Help button inside UI Online, Monday through Friday from 9 a.m. to 2 p.m. Pacific. Phone is 1-800-300-5616, weekdays 8 to 5. For claim status and payment info specifically, the Tele-Cert line at 1-866-333-4606 works 24 hours and you don't need to wait for a live agent for basic lookups.

0 coins

The Help button inside UI Online is easy to miss. It's separate from the message center where you send written messages to EDD. The chat connects you to a live person during those hours.

0 coins

Claimyr at claimyr.com also got me through when both the chat window and the phone line were overwhelmed. That pending identity issue on my claim needed an actual agent who could flag it on their end, not just the automated info line.

0 coins

After 26 weeks of unemployment what do I do next? California EDD explained

So I hit my 26th week of benefits last Friday and UI Online is now showing my claim balance as zero. I knew this was coming eventually but I guess I kept hoping something would change with my job search before I got here. I was laid off from my logistics coordinator job back in the spring and honestly thought I'd have landed something by now. The weekly $390 was keeping me afloat while I looked but now that it's gone I genuinely don't know what my next step is supposed to be. Do I file a new claim? Is there some kind of extension I'm supposed to apply for? I went to UI Online and there's no button that says 'do this next' or anything obvious. I looked on edd.ca.gov and found some stuff about Extended Benefits but I couldn't tell if that's currently active or just something that exists in theory. Really hoping someone who's been through this can tell me what actually happens after the 26 weeks run out because I feel completely lost right now.

DE 1080CZ in my mailbox last spring for a week I thought I'd certified correctly but EDD flagged as an eligibility issue from early in my claim. That opened a whole appeal process and I had to keep certifying through the whole thing even though nothing was paying. When the judge sided with me those certified weeks got paid. The person who mentioned keeping certifications going during an appeal is completely right, I would have lost those weeks otherwise. Completely separate from the 26 week exhaustion thing but figured the certification-during-appeal point was worth reinforcing.

0 coins

I'd rather not give a number since timing varies a lot and I don't want to set expectations. The notice about my hearing came by mail at least 10 days before the actual hearing date, like EDD's rules say it should. Getting through it was stressful but the certification advice I found on a forum like this one is what saved those back weeks.

0 coins

Administrative law judges handle the hearings and testimony is under oath. It sounds more intimidating than it is, but going in prepared with documentation of what you reported and when makes a real difference.

0 coins

Balance hit zero on mine earlier this fall and I genuinely panicked. Spent two days trying to reach EDD by phone and couldn't get through the automated system to an actual person. Eventually used Claimyr to reach an agent and asked specifically whether there was any way to extend my claim or if there were any uncertified weeks I'd missed early on. The agent went through my claim and said both my payment history was complete and that Extended Benefits weren't active, so nothing could be added to my current claim. At least I knew for certain instead of wondering. Now I'm tracking the wages from a part-time gig carefully and planning to file a new claim once my benefit year ends in February.

0 coins

For me the uncertainty was worse than the answer. Even a no is better than stewing over what-ifs for months.

0 coins

Tracking wages now so they're ready when the new claim time comes is exactly the right move. Those part-time wages matter more than they seem in the moment.

0 coins

Can you get unemployment if you owe taxes? California EDD question

So I got laid off from my warehouse job about six weeks ago and finally got around to filing with California EDD last week. The whole application went fine, I got my DE 429Z in the mail showing my weekly benefit amount, and I've certified twice already. But my roommate just told me he heard somewhere that if you owe back taxes to the IRS you can't collect unemployment benefits. Now I'm freaking out because I owe about $2,800 from last year when I did some freelance work and didn't pay estimated taxes. Nobody at EDD said anything about it when I applied but I'm scared they're going to find out and cut me off or demand the money back. Has anyone dealt with this? Does owing federal or state taxes actually affect whether you can get unemployment if you owe taxes?

How long does the whole thing take from first certification to actually seeing money? Mine has been pending in Claim History for 10 days and I keep refreshing UI Online.

0 coins

Every claim has that one unpaid waiting week at the start. It doesn't come off the total weeks you can collect - it's just the first eligible week being unpaid. The total your claim can pay stays the same.

0 coins

that's annoying but at least it doesn't eat into the total. thanks for explaining that

0 coins

To bring it back to the original question: taxes you owe don't affect whether California EDD pays unemployment, they don't flag your claim, and EDD has no mechanism to hold your benefits over a tax balance. The IRS and EDD operate on completely separate tracks. What DOES affect your claim is work history, wages in your base period, reason you stopped working, and whether you stay available and searching while collecting. Keep all that clean and your claim stays on track regardless of what's happening with the IRS.

0 coins

That's exactly the right plan. And if anything weird does show up in Claim History just contact EDD through your UI Online account message center or the live chat from the Help button, weekdays 9 to 2.

0 coins

Claimyr is also an option if you need to actually get on the phone with someone at EDD and the regular hold situation is burning your time - I ended up speaking to an agent about my account details and it resolved the pending week question fast.

0 coins

When do I get my unemployment check from California EDD?

Filed my California EDD unemployment claim about two and a half weeks ago and I still haven't seen a single payment hit my account. I honestly don't know if I'm doing something wrong or if this is just how long it takes. I certified for the first two weeks already through UI Online but the money just isn't there. My Claim History shows some weeks as Pending and I have no idea what that means or what I'm supposed to do next. Is this normal or did I mess something up somewhere along the way? Getting pretty stressed about rent coming up.

My former company took months to respond to EDD's inquiry after my layoff, which held up my claim longer than it should have. EDD mails the former employer a notice when you file and gives them ten days to respond. Some employers drag their feet. I didn't know I could just phone EDD and ask what stage things were at โ€” eventually did that and confirmed it was an employer response issue, not anything I had done wrong.

0 coins

Employer delays are more common than people realize. The good news is that for a standard layoff, an employer not responding doesn't usually benefit them โ€” EDD still decides the claim, just with less employer input.

0 coins

That's what ended up happening. EDD proceeded without the employer's full response and my payments released. Just took longer than it should have.

0 coins

Two months into my claim, I had a week where the payment amount was lower than my regular weekly benefit. No explanation, just a smaller deposit. Ended up getting through to EDD using Claimyr because I couldn't get anyone on the regular line, and the agent explained that one of my part-time employer's wage reports had come in late and EDD had already applied it to that week. The math checked out once she walked me through it.

0 coins

So EDD can retroactively adjust a payment amount based on employer wage reports coming in late? That's kind of unsettling to know.

0 coins

It was jarring when it happened but it made sense once the agent explained it. Keep records of what you earn and when so you can verify things if the numbers ever look off.

0 coins

Prev1...5859606162...950Next