Quick tip: if you can't get through on the main line, try calling right when they open or about an hour before they close. Sometimes you can catch a break in the call volume.

Anyone else notice that EDD seems to be slower lately? I wonder if they're short-staffed or something.

Here's what I've learned from dealing with them for months: • Always write down the name and ID of the agent you're talking to • Keep a log of all your calls (date, time, what was discussed) • If you get disconnected, immediately call back and ask for a supervisor • Use their online portal to upload any documents they request • Be persistent! Don't give up, even when it feels hopeless Hope this helps someone. We're all in this together! 💪

have u tried emailing them? sometimes its easier to get a response that way

Anyone else notice how the unemployment system seems to break down right when we need it most? It's almost like... 🤔

Hey OP, since you don't have issues yet, maybe consider setting up direct deposit if you haven't already. Makes things way smoother if you do end up needing benefits.

I feel your pain, OP. I've been in the same boat. Here's what I did to finally get through: 1. Call right when they open at 8am 2. If that doesn't work, try calling at 3:55pm (just before they close) 3. Use the comma trick when dialing to auto-input your info 4. Be persistent and keep trying It took me a week of trying, but I finally got through. Don't give up!

lol welcome to the EDD circus 🤡 where the rules are made up and your time doesn't matter

Quick question - did you make sure to send your appeal to the right address? There's different ones for UI and disability claims.

not to be that guy, but have you tried faxing them? sometimes old school methods work best with government agencies lol

Quick question - did you certify for your weeks? Sometimes people forget and that can delay payments.

Have you tried faxing your documents? I know it sounds old school, but sometimes that gets faster results than online submissions.

Pro tip: if you get through to someone, ask for there direct extension. It's saved me so much time.

Unpopular opinion: maybe if we all stopped calling for every little thing, it would be easier to get through for real issues...

have you tried faxing them? I know it sounds old school af but sometimes it actually works lol

I'm in the same boat, OP. It's so frustrating when you're already dealing with a disability and then have to fight the system on top of it. Sending you good vibes and hope you get it sorted soon! 💪

Has anyone had any luck with the online portal? I've been trying to update my claim there but keep getting error messages. 😤

I'm convinced EDD stands for 'Extremely Delayed Disappointment' at this point. 🙃

Has anyone tried using the online portal instead of calling? I've heard mixed things.

OP, what industry are you in? Some have specific claim processes that might be helpful to know about.