I'm new to this community and have been struggling with this EDDCAN issue for about 10 days now! After reading through all these incredibly detailed suggestions, I feel like I finally have a comprehensive roadmap to follow. The askedd.edd.ca.gov site has been a complete dead end for me too - it just keeps looping back to asking for information I don't have. I'm definitely going to start with the technical support line at (833) 978-2511 that so many of you have had success with - it's amazing that there's a separate tech support number that actually seems to work! While I'm waiting for that call to go through, I'll also log into my UI Online account and check the Profile section under account details, and dig through my old mail for any EDD correspondence I might have kept. It's honestly incredible how this community has collectively figured out so many creative solutions - checking bank statement descriptions, trying the mobile app, even using the "Forgot Password" recovery process. This thread has been more helpful than hours of trying to navigate EDD's maze-like website on my own. Thank you to everyone who took the time to share their successful methods - having multiple proven approaches to try gives me real hope that I can finally solve this after over a week of frustration!

I'm brand new to this community and have been searching for my EDDCAN for almost two weeks with no success! After reading through this entire thread, I'm amazed by how helpful everyone has been in sharing their solutions. The askedd.edd.ca.gov site hasn't worked for me either - it just keeps asking for information I can't provide or remember. I'm definitely going to try the technical support line at (833) 978-2511 that so many people have had success with - it sounds infinitely better than the main UI line that I've been unable to get through on for days. I'll also check my UI Online profile section under account details (had no idea that was even there!) and dig through my stack of old mail for any EDD letters I might have saved. This community has been absolutely incredible - I've learned more practical solutions from this one thread than from weeks of trying to figure out EDD's confusing system on my own. It's amazing how everyone has come together to help solve what should be such a straightforward task. Thank you to everyone who took the time to share what actually worked for them - having multiple proven methods gives me real hope that I can finally get this resolved after almost two weeks of frustration!

I'm going through the exact same situation right now and this thread has been an absolute lifesaver! Just got my overpayment notice yesterday for $2,600 after making errors with reporting my freelance graphic design work during certification periods. I was completely panicking about whether this would show up on background checks since I'm actively interviewing with several design agencies. Reading all these real experiences from people who've actually been through employment screening - especially the HR professional's confirmation - has given me such incredible relief. I was imagining having to explain this embarrassing mistake to creative directors and was convinced my design career was over before it really started. Based on everyone's shared experiences here, it sounds like I should expect somewhere around 8-18 penalty weeks for my overpayment amount, which honestly feels much more manageable than the worst-case scenarios I was creating in my head. Knowing these only apply to future UI claims (if needed) makes it psychologically easier to handle. I'm calling EDD first thing Monday morning to set up a repayment plan - it's crystal clear from everyone's advice that being proactive is absolutely crucial. Sounds like they're pretty flexible with payment amounts as long as you reach out quickly and demonstrate you want to resolve things responsibly. Thank you to absolutely everyone who took the time to share their experiences here. This community support has been incredible during what's honestly been the most stressful week I've had in years. It's amazing how much better I feel knowing that other creative professionals and freelancers have successfully navigated this exact situation without it affecting their careers!

I'm dealing with a very similar situation and this entire thread has been incredibly reassuring! Just received my overpayment notice for $2,900 last Friday after making mistakes reporting hours from my part-time restaurant job while collecting UI. I was confused about whether to report shifts where I was sent home early due to slow business. The anxiety about background checks has been eating me alive - I have final interviews with two companies this week and was terrified this would somehow come up during their screening process. Reading all these confirmations from people who've actually gone through employment background checks, especially the HR professional's input, is such a massive relief. I was losing sleep imagining having to explain this situation to potential employers. From what everyone has shared, it looks like I should expect roughly 10-20 penalty weeks for my overpayment amount, which honestly seems much more manageable than the catastrophic scenarios I was imagining. Knowing these only kick in for future UI claims makes it psychologically easier to handle. I'm calling EDD first thing tomorrow morning to set up a repayment plan - it's crystal clear from all the advice here that being proactive is absolutely essential. Sounds like they're pretty reasonable about working out monthly payment amounts as long as you contact them quickly. Thank you so much to everyone who shared their real experiences here. This community has been a lifeline during what's been an incredibly stressful few days. It's amazing how much better I feel knowing that other people have successfully navigated this exact situation without it derailing their careers!

This entire thread is an absolute masterclass in community support! I've been dealing with EDD on and off for the past year and have bookmarked so many random forum posts trying to piece together solutions, but this single conversation has more practical, actionable advice than everything else combined. The progression from Ethan's initial panic to his successful resolution, with everyone chiming in with real strategies that actually work, is exactly what makes online communities invaluable. I'm particularly impressed by how people shared specific details - exact times that worked, actual service recommendations with links, even the insider info about FedEx store timing. As someone who's about to face my own document submission deadline next month, I now have a complete battle plan: attempt during off-hours first, use Claimyr if I need to speak with someone, document everything obsessively, and don't be afraid to ask for extensions when their systems inevitably fail. It's honestly criminal that EDD's infrastructure is this unreliable, but threads like this prove that we can outsmart their broken systems when we work together!

Reading through this entire thread as someone who's about to start my first unemployment claim process has been both terrifying and incredibly reassuring! The fact that you all turned what started as a panic post into a comprehensive troubleshooting guide with actual working solutions is amazing. I'm taking notes on everything - the off-hours faxing strategy, Claimyr service for getting through to reps, keeping detailed documentation of failed attempts, and even the FedEx store timing tips. It's absolutely ridiculous that in 2025 we still have to deal with broken fax systems and develop elaborate workarounds just to submit basic paperwork, but I'm so grateful this community exists to help navigate these bureaucratic nightmares. Ethan, huge congrats on finally getting your documents through - reading about your success gives me hope that when my time comes, I'll have a roadmap to follow instead of just crossing my fingers and hoping for the best!

I'm a freelance web developer who went through this exact situation last year when I lost my three biggest clients within 6 weeks due to budget cuts. My income dropped from about $5,200/month to maybe $600, and I was absolutely panicking about how to survive. Here's what I learned that might help you: definitely apply for UI even though it seems hopeless as a pure freelancer. During my application, EDD's system actually found some W-2 wages from a coding bootcamp where I'd done some weekend instruction about 16 months prior - just 5 weekend sessions that paid so little I'd completely forgotten about them. But those wages qualified me for $142/week, which covered my phone and internet bills while I rebuilt. One thing I wish I'd done sooner was reaching out to local small business development centers. They often have emergency assistance programs specifically for self-employed people that aren't well advertised. I eventually got a $600 emergency grant from my county that helped with rent. Also, start documenting every single job application and client outreach you make. Even if you don't qualify for UI, this record will be essential for other assistance programs. I used a simple Google Sheet with columns for date, company/client, contact person, and follow-up needed. The tech/design market was brutal in 2024 but I'm seeing way more opportunities posting now in early 2025. Companies are starting to spend again after holding back all last year. You've made it 4 years as a freelancer - that takes serious skill and determination. This setback is temporary, even though it doesn't feel like it right now. Keep pushing forward!

I'm a freelance motion graphics artist who went through almost this exact situation about 5 months ago - lost my two biggest recurring clients (about 65% of my income) within the same week due to "restructuring." The financial panic is absolutely real and overwhelming. Here's what I learned from my experience: definitely apply for UI even though it feels like a waste of time. I was certain I'd be denied since I'd been purely 1099 for over 3 years, but EDD's system actually found some W-2 wages from a part-time position I'd held at a local museum doing their promotional videos about 15 months prior. It was only 6 weeks of work that barely paid anything, but those wages qualified me for $134/week - enough to keep my phone and utilities on while I hustled for new clients. One resource that really saved me was reaching out to my local film commission office. They maintain lists of production companies and creative businesses in the area, and they actually connected me with two new clients who needed motion graphics work. Sometimes these local industry organizations have resources and connections that aren't available through typical job boards. Also, don't overlook professional Facebook groups for your specific niche. I joined several motion graphics and video production groups where people regularly share job leads and referrals. Got a decent project just from commenting on someone's post about needing animation help. The creative services market has been tough, but I'm seeing more opportunities opening up as companies start spending on marketing again. Your 4 years of freelance experience means you have the persistence and skills to rebuild from this. Document everything, apply for all available assistance, and keep networking - this rough patch will pass!

I'm dealing with almost the exact same situation right now! Been trying to get through to SDI for my disability claim after back surgery and hitting that "maximum callers" wall every single day. Reading through all these responses has been incredibly helpful - I had no idea there were so many different strategies to try. The 8:00am sharp timing trick seems to be the most consistently successful approach based on everyone's experiences here. I'm also really intrigued by the "Ask EDD" online feature that @Nasira mentioned - I completely overlooked that option while being so focused on calling. And knowing that there's a separate Medical Provider Concierge line that doctors can use is huge information that I'm definitely passing along to my surgeon's office. It's honestly both reassuring and infuriating to see how common this problem is. Reassuring because it means we're not alone and there ARE ways to get through eventually, but infuriating because the system is clearly broken if this many people are struggling with the same basic access issues. Thanks to everyone who shared their experiences and tips - gives me hope that persistence will eventually pay off!

Just wanted to jump in and say how grateful I am for finding this thread! I'm currently dealing with the exact same SDI nightmare - been trying to reach them for 8 days straight about my disability claim after appendix surgery. Every morning I wake up and call at exactly 8am, only to get that infuriating "maximum callers reached" message. It's honestly making my recovery more stressful than the actual surgery was! Reading everyone's experiences here has given me so much hope and practical strategies to try. I had no idea about the Medical Provider Concierge line or the "Ask EDD" online feature - definitely going to explore both of those options tomorrow. The tip about calling during the lunch window around 12:30-1pm is brilliant too. What really strikes me is how many of us are going through this identical struggle. It's both comforting to know we're not alone and absolutely maddening that EDD's system is this consistently broken. We're people trying to recover from medical procedures and surgeries, and instead of being able to focus on healing, we're forced to become expert phone warriors just to access benefits we've rightfully earned. Thanks to everyone who shared their success stories and tips - it's exactly what I needed to hear to keep pushing forward instead of giving up!