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Congrats on finally getting through @Zara Shah! Your experience is unfortunately way too common with EDD. I've been helping people navigate these issues for years and the system really needs a complete overhaul. For anyone else reading this thread who might be struggling with similar issues, I'd recommend keeping a detailed log of all your call attempts with dates and times - this can be helpful if you need to escalate to your assemblyperson's office or file a complaint. Also, if you're facing immediate financial hardship due to delayed payments, some local food banks and utility assistance programs can provide temporary relief while you wait for EDD to process your claim. The system is frustrating but don't give up - persistence does eventually pay off!
This is such valuable advice, especially about keeping detailed logs! I wish I had started documenting my call attempts from day one. For anyone just starting this process, I'd also suggest taking screenshots of your UI Online account regularly - sometimes error messages or pending statuses change and having that documentation can help explain your situation to reps. The food bank suggestion is really thoughtful too. This whole experience has been so stressful, but this community has been incredibly helpful!
I'm so glad you got through and got it resolved! This thread is like a masterclass in dealing with EDD - between the comma trick, the 8am calling strategy, and checking for hidden messages in UI Online, there's so much helpful info here. I'm bookmarking this for future reference because let's be honest, with EDD you never know when you'll need these tips again. The fact that it was just an employer verification flag causing all that stress is both relieving and infuriating at the same time. Thanks for sharing your experience and updating us - it gives hope to others going through the same nightmare!
I've been through this process twice in the past few years, and I wanted to add one important detail that might help you sleep better at night: when you do those final certifications with your new job earnings, you'll actually see the system acknowledge your work status. On the certification form, there's a question about whether you worked during those weeks, and when you answer "yes" and report earnings above your weekly benefit amount, the system will literally show "$0.00" as your payment amount with a note that it's due to excess earnings. This creates an official record that you returned to work - it's not like you just vanished into thin air. I kept screenshots of those final certifications just for my own records, and I'm glad I did. When I had to reopen my claim later (thanks, COVID layoffs), the EDD rep could see exactly when and why my benefits stopped the first time. Made the whole reopen process take about 10 minutes instead of potentially weeks of back-and-forth. Construction work can be unpredictable, so having that safety net properly maintained is worth the extra few minutes of paperwork. Good luck with those job leads!
This is incredibly helpful - thank you for mentioning the screenshots idea! I never would have thought to keep records of those $0 certifications, but that makes total sense. Having that documentation showing the system officially acknowledged my return to work could save a lot of headaches if I ever need to reopen the claim later. The detail about seeing "$0.00" with the excess earnings note is really reassuring too. It sounds like the system is actually designed to handle this transition pretty smoothly when you do it the right way. I'm definitely going to follow this approach and keep my own records just like you did. Better safe than sorry with EDD! Thanks again for sharing such detailed, practical advice. This whole thread has been a goldmine of real-world experience that you just can't get from the official EDD website.
I'm new to unemployment benefits and this thread has been incredibly educational! I'm currently employed but my company has been hinting at layoffs, so I'm trying to understand the system before I potentially need it. One thing I'm curious about from reading all these responses - when you're reporting earnings during those final weeks, do you report gross wages or net wages? And does it matter if you get paid weekly vs. biweekly vs. monthly at your new job? I imagine the timing of when you actually receive your paycheck might not align perfectly with the EDD certification weeks. Also, for someone who's never dealt with EDD before, is there anything else I should know about how the certification process works in general? This community seems to have a wealth of practical knowledge that goes way beyond what's on the official website. Thanks in advance - hoping I won't need this info, but better to be prepared!
This thread is absolutely incredible and has become my lifeline! I've been stuck in EDD phone hell for 8 weeks now with a pending claim and was honestly ready to give up until I found this community. Reading through everyone's detailed strategies and success stories has given me so much hope when I was feeling completely defeated. I've been trying the traditional approach of calling first thing in the morning with zero success, but now I have a whole arsenal of methods to try thanks to everyone here. The 10:31am timing trick with the wrong SSN method seems to have the highest success rate, and I'm definitely going to try the Spanish line hack too - that's such brilliant outside-the-box thinking! Setting up my documentation spreadsheet tonight and programming those comma shortcuts into my contacts. It's absolutely ridiculous that we need to become phone system ninjas just to access our own benefits, but this community proves that together we can beat even the most broken bureaucracy. Special thanks to everyone who shared their exact methods and timing - @QuantumQuasar, @Amina Diop, @Hattie Carson, and all the others who took time to help fellow people in crisis. This thread should be required reading for anyone dealing with EDD. Will definitely report back with results once I implement these strategies!
Welcome to the community! I'm so glad you found this thread - it really has become an incredible resource that's helped so many of us navigate this nightmare. Your 8-week struggle sounds absolutely exhausting, but don't give up! The strategies shared here really do work. I love your systematic approach with the documentation spreadsheet and comma shortcuts - being organized about this battle definitely helps. The 10:31am timing trick has been a game-changer for many people here, and having the Spanish line as backup is smart. Also consider trying the TTY line method that @Logan Chiang mentioned if the main strategies don t'work initially. One thing I d'add to your plan - when you do get through, immediately ask if there are any hidden flags or holds on your account that aren t'visible online. So many success stories here involved finding invisible issues that were blocking payments. And don t'hesitate to ask for a Tier 2 specialist if the first rep can t'resolve your issue on the spot. The fact that this community has essentially created a better customer service experience than EDD itself is both amazing and completely ridiculous. But I m'grateful we have each other! Keep us posted on your progress - every success story gives hope to others still fighting this broken system. You ve'got this! 🙏
Just found this thread through a desperate Google search and I'm honestly amazed at how much more helpful this is than the official EDD website! I've been trying to reach them for 3 weeks straight with a pending claim and was starting to think it was literally impossible. Reading through all these success stories and detailed strategies has given me hope for the first time in weeks. The 10:31am timing trick with the wrong SSN method seems like pure genius - I never would have thought to deliberately enter wrong information to get routed to a human! And the Spanish line hack is brilliant too. I'm definitely going to set up that comma navigation system in my contacts tonight and start the documentation spreadsheet. It's absolutely insane that we need to become EDD phone system experts just to access benefits we've paid into, but this community has basically created the ultimate survival guide. Planning to try the 10:31am approach tomorrow, and if that doesn't work I'll move through the other methods everyone shared. Thank you all for not giving up and for sharing what actually works - this thread is literally saving people's sanity and financial lives! Will update once I try these strategies.
Welcome to the community! I just joined recently too after weeks of EDD frustration, and this thread has been an absolute game-changer. It's incredible how much more useful information is here than anywhere official - everyone's shared strategies are pure gold! Your plan sounds solid - the 10:31am timing trick with wrong SSN method really does seem to have the highest success rate based on all the reports here. Having the Spanish line as backup is smart too. I'd also suggest keeping the TTY line method in your back pocket (1-800-815-9387) that @Logan Chiang mentioned - it s'another great alternative if the main strategies don t'work. The comma navigation setup is brilliant - I just did mine tonight and it s'going to save so much time navigating those menus. And definitely start that documentation spreadsheet right away. I wish I had been tracking everything from day one! It really is ridiculous that we ve'all had to become phone system hackers just to get basic help, but seeing everyone s'success stories proves these methods actually work. Don t'get discouraged if it takes a few tries - persistence seems to be key. Keep us posted on how the 10:31am approach goes tomorrow - every update helps others know what s'currently working! You ve'got this! 💪
For the card activation issue, try calling Bank of America's EDD customer service line directly at 1-866-692-9374. They can help troubleshoot activation problems and may need to verify your identity over the phone. As for the dispute process, it typically takes 10-45 business days depending on the complexity of the fraudulent transactions. Make sure to keep all documentation and follow up if you don't hear back within their stated timeframe. You can also check the status of your disputes through BOA's online banking or mobile app.
This is really helpful advice! I had a similar issue with my EDD card activation and calling that BOA number worked for me. They were able to activate it over the phone after verifying my identity. Also wanted to add that if you're still having trouble, sometimes the activation fails if there's a security hold on the account due to the fraudulent activity. The BOA rep can remove that hold once they confirm it's really you. Keep all your dispute reference numbers handy when you call - they'll likely ask for them.
I went through something similar last year! A few additional tips that helped me: 1) When you call BOA at that number Clarissa mentioned, have your SSN and the last 4 digits of your old stolen card ready - they use that to verify you're the account holder. 2) If the first rep can't help with activation, politely ask to be transferred to the EDD card specialist department. 3) For the dispute timeline, BOA usually sends you a letter within 5-10 business days acknowledging your dispute, then provisional credit often appears within 2-3 business days while they investigate. The full investigation can take up to 45 days like Clarissa said, but you should have access to those funds during the investigation. 4) Make sure to check that your new card is linked to the same EDD account - sometimes there can be a disconnect that prevents activation. Hope this helps and you get it sorted out quickly!
Kai Santiago
Reading through this entire thread has been incredibly educational! As someone who's currently navigating unemployment myself, I had no idea there were so many factors to consider with retirement withdrawals while on UI benefits. The distinction about base period employers is something I never would have known - that's a crucial detail that could make or break someone's entire claim. It's scary how easy it would be to make an expensive mistake without understanding these nuances. I'm really impressed by all the alternative resources people have shared here. The 2-1-1 hotline, United Way, CalWORKs Emergency Aid, professional association grants, and especially the 401k loan option instead of withdrawal - these are all things that should be more widely known for people in financial emergencies. @Sofía Rodríguez - I hope the 401k loan option works out for you! That seems like it could solve your problem without any of the tax penalties or EDD complications. Please keep us posted on what you find out from Meridian's HR department. Your situation and everyone's responses here could really help other community members facing similar challenges. Thanks to everyone who contributed their knowledge and experiences. This is exactly the kind of community support that makes such a difference when you're dealing with the stress of unemployment and financial emergencies.
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Elliott luviBorBatman
•I completely agree - this thread has been such a valuable resource! I'm new to this community and didn't realize how complex these EDD rules could be. The base period employer distinction is definitely something that should be more widely understood. It's amazing how many alternative options people have shared here that most of us probably never would have thought to explore. I'm bookmarking this thread for future reference since I'm also navigating unemployment right now and you never know when financial emergencies might hit. Really hoping the 401k loan option works out for @Sofía Rodríguez - it sounds like that could be the perfect solution without all the complications. And thanks to everyone who shared their experiences, both positive and negative. It s'so helpful to hear real stories about how these situations actually played out rather than just trying to interpret confusing government websites.
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GalacticGladiator
This thread has been incredibly informative! As someone who's also dealing with unemployment and unexpected expenses, I had no idea about the base period employer complications or the difference between hardship withdrawals and distributions. @Sofía Rodríguez - I really hope the 401k loan option through Meridian works out for you! That seems like the ideal solution to avoid both the tax penalties and potential EDD issues. The math that Emily broke down is eye-opening - losing $4-5k in taxes/penalties for a $3,100 repair really puts it in perspective. One thing I wanted to add that I don't think anyone mentioned - if you do end up needing to go the withdrawal route and talk to EDD, you might want to also ask them about the appeals process upfront. Given some of the horror stories shared here about penalty weeks and claim cancellations, it would be good to know your rights and options if something goes wrong, even if you report everything correctly. Also, for anyone else reading this thread in the future - document EVERYTHING. Take screenshots of EDD website pages, save emails, write down dates/times/names when you call. The system seems complicated enough that having a paper trail could be crucial if disputes arise later. Thanks to everyone who shared their experiences and resources. This community is amazing for looking out for each other during these tough times!
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Sasha Reese
•This is such great advice about documenting everything and asking about the appeals process upfront! I hadn't thought about getting that information preemptively, but given how many people have shared stories about unexpected penalties and complications, that's really smart planning. You're absolutely right about the paper trail being crucial - it seems like EDD disputes can get messy quickly, and having documentation could make all the difference in resolving issues. I'm definitely going to start taking screenshots and keeping detailed records of any conversations I have with them. @Sofía Rodríguez - I m'also rooting for the 401k loan option to work out for you! After reading through everyone s'experiences and advice, it really does seem like the best path forward if it s'available. Fingers crossed that Meridian s'HR department has good news for you on Monday. This whole discussion has been such a valuable learning experience about navigating these complex financial situations while on unemployment. Thank you to everyone who took the time to share their knowledge and experiences - it s'exactly this kind of community support that makes such a difference when you re'dealing with these stressful situations.
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