
Ask the community...
I heard they're understaffed due to budget cuts. Doesn't excuse the poor service, but might explain it.
have u tried pressing 0 repeatedly? sometimes that gets u to a human faster
I'll give that a shot, thanks!
6M
lol good luck. edd is a joke. been waiting 3 months for my appeal hearing. system is broken af
Hang in there, bro. It sucks but don't give up. Took me 4 months but I finally got my hearing.
6M
Anyone know if theres a way to expedite the process if youre facing eviction? Im desperate here
Try contacting your local assemblymember or state senator. They sometimes can help push things through faster. Worth a shot!
6M
Here's a detailed breakdown of the refund process based on my experience and research: 1. File your claim accurately: Double-check all information before submitting. 2. Keep all relevant documents: This includes receipts, correspondence, and confirmation numbers. 3. Follow up regularly: Check your status online or by phone every week. 4. Be persistent but polite: If you need to call, remain calm and courteous. 5. Consider using a callback service: It can save time if you're struggling to get through. 6. Know your rights: Familiarize yourself with the refund policies and timelines. 7. Use official channels: Stick to .gov websites and official phone numbers. 8. Be patient: Processing times can vary, but most refunds are issued within 6-8 weeks. Remember, every case is unique, but staying organized and proactive can help speed up the process. Good luck everyone!
This is super helpful, thanks for taking the time to write it all out! 👍
6M
Saving this for later. You're the real MVP 🏆
6M
Has anyone tried contacting their local representative? I've heard that can sometimes help move things along.
I did! It actually helped a lot. My refund was processed within a week after my rep's office got involved.
6M
Wow, that's awesome! I might have to give that a try. Thanks for the tip!
6M
Anyone else think its ridiculous that we have to jump through all these hoops just to talk to someone about our own money? The system is broken af 🤮
Preach! 🙌 It's like they're purposely making it difficult so people just give up.
6M
Fr fr. We need to start a petition or something. This is unacceptable.
6M
LPT: If you're having trouble with the fraud department, try contacting the general EDD line first. Sometimes they can transfer you directly to fraud, bypassing the usual phone tree hell.
lol welcome to the club 🤡 been waiting since march
March?! That's insane! Have you tried reaching out to local news? Sometimes public pressure helps
6M
Has anyone else noticed that the website is always "under maintenance" when you actually need to use it? 🙄
YES! It's like they know exactly when I'm gonna log in and shut it down just for me 😂
6M
Has anyone else noticed that the EDD website is always "down for maintenance" when you actually need to use it? 🙄 It's like they're trolling us at this point.
I heard they're updating the system soon to make it easier to get through. Anyone know if that's true or just another rumor?
Lol, I'll believe it when I see it. They've been saying that for years 🤡
6M
Am I the only one who thinks its ridiculous that we even have to jump through all these hoops? The system is clearly broken. We need to demand better from our government agencies!
Preach! 🙌 It's a joke. They expect us to live off air while they take their sweet time?
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Totally agree. But how do we even start to change things? Feels hopeless sometimes.
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guys i finaly got through!!! kept calling for 3 hrs straight but i did it. dont give up!
Congrats! 🎉 Any tips for the rest of us still stuck in hold hell?
6M
Here's what I've learned from dealing with UI portal issues for the past year: • Always take screenshots of everything you do on the portal • Keep a log of all your attempts to access the system • Try accessing the portal at off-peak hours (early morning or late night) • Use the mobile version if the desktop version isn't working • Check their social media for any announced issues • If all else fails, reach out to your local representative. They sometimes have direct lines to UI offices Hope this helps! Hang in there, we're all in this leaky boat together. 💪
Wow, thank you so much for this detailed advice! I'll definitely start implementing these tips. Really appreciate you taking the time to share your experience.
6M
This is gold! 💯 Saving this comment for future reference. Thanks for sharing your wisdom!
6M
Anyone else feel like the UI system is held together with duct tape and prayers? 🤔 How is it still this bad in 2023?
Duct tape? You're giving them too much credit. I think it's more like chewing gum and wishful thinking at this point 😅
6M
For real tho. Its like they're using Windows 95 or smthn. Get with the times, UI! 🙄
6M
Here's what I do: 1. Call the main EDD number 2. As soon as the automated system picks up, press 1 for English 3. Then follow the prompts to get to a representative 4. If you still get a Spanish speaker, politely ask for an English-speaking agent 5. If they can't help, ask to speak to a supervisor It's not perfect, but it's worked for me most of the time. Good luck!
Thanks for the detailed steps! I'll give this a try next time I call. Fingers crossed 🤞
6M
lol welcome to California 😂 But seriously, have you tried using the online portal instead? Sometimes you can avoid calling altogether if you submit your questions through the website.
I've tried the online portal, but my issue is too complicated to resolve there. Guess I'm stuck with the phone game for now 😅
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Statiia Aarssizan
Anyone else think its weird that we pay taxes for this "service" and yet we have to jump through hoops just to use it? 🤔
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Reginald Blackwell
Preach! 🙌 The whole system needs an overhaul.
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6M
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Aria Khan
I heard they're updating the system soon. Maybe that'll fix some of these issues?
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Sunny Wang
Where did you hear that? Any official announcements?
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Aria Khan
Just a rumor I heard, tbh. But man, I hope it's true!
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