EDD website won't let me switch from Money Network to direct deposit - bank info verification keeps failing

I had the exact same issue last month and finally figured out the problem! The EDD system has this weird quirk where it only accepts bank verification during certain times of day, like between 8am-2pm. Something about their system maintenance schedules. Also, make sure you're using the account where your name is EXACTLY as it appears on your EDD profile - even a middle initial difference can cause rejection. And don't use special characters when entering your name if prompted.

omg that money network card is THE WORST!! i kept mine for 3 months b4 i figured out how to switch. the atm fees are highway robbery!!!

The EDD payment system is DELIBERATELY COMPLICATED to discourage people from getting their benefits. I've worked in state government and this is BY DESIGN. They make it difficult to receive payments hoping people will just give up and stop claiming. The Money Network card contract is a sweetheart deal between California and the card company - they SPLIT THE FEES you pay. That's why they make it so hard to switch to direct deposit!!!!

I switched mine over no problem last week lol. Just put in the numbers and it worked. Maybe ur bank doesnt allow it? Some credit unions have problems with the EDD system.

Having worked through this issue with many claimants, here's what you need to know: 1) The EDD system only verifies bank accounts Monday-Friday, 8am-4pm. Attempts outside those hours will appear to fail. 2) There's a common issue with banks that have merged or changed routing numbers. Double-check that you're using the current routing number (sometimes the one printed on checks is outdated). 3) The account holder name must EXACTLY match your EDD profile name. This is the most common issue. 4) If you continue having problems, you can submit Form DE 4005 by mail or fax with a voided check to establish direct deposit. Unfortunately, reaching EDD by phone right now is extremely difficult due to high call volumes. I recommend using Claimyr (claimyr.com) which helps you bypass the busy signals and connects you directly to an EDD representative. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Many people I've worked with have had success getting their direct deposit issues resolved this way.

I experienced something similar when trying to switch from Money Network to direct deposit. The system kept rejecting my bank info no matter how carefully I entered it. Turns out there was a flag on my account that needed to be cleared first because I had previously reported a payment issue. You might want to ask specifically if there are any flags or blocks on your account that would prevent changing payment methods. Sometimes the regular reps don't check for this automatically.

have u tried using a difrent browser?? sometimes the edd website is weird on chrome but works fine on firefox or the other way around. just a thought!!

Update us if you get it working! I think combining all the advice here should help - try during business hours, double-check your account details, use Firefox, and make sure your name matches exactly. The system is definitely picky but once it works, direct deposit is so much better than dealing with that Money Network card!