EDD mail claim processing time? Still waiting after 3 weeks with no eligibility determination

I submitted a paper claim back in January when my ID.me verification was giving me issues. It took almost 5 weeks to hear anything back! Turns out they were completely backed up with processing mail claims. What finally worked for me was using Claimyr (claimyr.com) to get through to an EDD agent by phone. Their service connected me to an actual human at EDD who confirmed they had received my application but it was sitting in a processing queue. Saved me another week or two of anxiety waiting. Check out their demo video if you're interested: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

Mail claims take FOREVER!!!!!! I waited 6 weeks and nothing then suddenly got 3 letters on the same day from EDD. System is completely broken. They expect us to starve while they take their sweet time??

Paper applications typically take 3-5 weeks for processing according to what an EDD rep told me when I had issues with my claim. The timeline depends on current workload and staffing. Here's what I recommend: 1. Create a UI Online account if you haven't already - sometimes your claim info will appear there even before you get mail notification 2. Try calling at precisely 8:01am when they open - this timing worked for me 3. If you provided an email address on your application, check spam folders regularly 4. At the 4-week mark, you can submit an inquiry through AskEDD on their website specifically about your claim status It's frustrating, but the paper applications do move through the system, just more slowly than online submissions.

same thing happend to me but worse lol. I waited 4 weeks then got a letter saying they needed additional info that I already sent with my original application!! had to send it again and wait another 3 weeks. total nightmare

Did you call the 833 number or the 800 number? There's a huge difference. The 833 number is basically useless but the 800-300-5616 number can actually get you to claims specialists who can see your application status.

I'd recommend calling first thing when they open at 8am. If your claim has already been in processing for 3+ weeks, an EDD representative should be able to see it in their system and tell you its status. The mail processing times have improved since the pandemic peak, but they're still running behind their target timeframes. If calling doesn't work, there's an option to request a callback on the EDD Contact page, though those can take 3-5 business days. I'd also suggest checking your UI Online account daily - sometimes information appears there before you receive physical mail. One important note: make sure you're certifying for weeks even if you haven't received eligibility confirmation yet. You can do this through UI Online or by mailing in the continued claim forms if you received them.

Update: I got through to EDD this morning! Took about 17 calls, but finally got past the automatic hang-up message. The representative confirmed they received my paper application and it's in the system, but hasn't been processed yet. She said they're currently processing mail applications from about 4 weeks ago, so mine should come up for review next week. She also helped me verify my UI Online account is properly linked to my claim. Thanks everyone for your advice and sharing your experiences!